Miller & Carter Maidstone, Maidstone, ME14 2RF, United Kingdom
#5 of 13 hotels in Maidstone
Guests' ChoiceBased on 1142 hotel reviews
8.1Cleanliness
8.7
Comfort
8.7
Location
8.6
Facilities
8.3
Staff
8.9
Value for money
8.2
Free WiFi
7.3
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End of dialog contentReviewed: 25 April 2024
Nick
United KingdomBreakfast was great, staff were lovely!
Stayed in April 2024
Reviewed: 18 April 2024
Stephen
United KingdomDue to the hotels proximity to the round about, road noise is always a bit of a problem, but not enough to spoil your stay. On 2 occasions I have previously stayed in room 11, which I think is on the top floor. I recently stayed in room 4, which is on the first floor and because the building is old, the floor boards of the room above did creak rather a lot, but I guess this is to be expected. I'll specifically ask for a room on the top floor next time.
The staff are always very welcoming and professional
Stayed in April 2024
Reviewed: 17 April 2024
Graham
United KingdomSome noise from adjoining room (tap or toilet in early hours) Walk-in shower, sprays onto floor
Room. Restaurant, Breakfast and Staff
Stayed in April 2024
Reviewed: 16 April 2024
Linda
United KingdomWe only had one night and didnt see anything that could be improved, apart from the lighting as the room was quite dark.
Room was clean and spacious. The shower was a good size and toiletries provided.
Stayed in April 2024
Reviewed: 13 April 2024
Vic
United KingdomOur room wasn't the best with an outlook over the yard. There was space for a table, desk or chairs but nowhere to sit apart from the bed. The price for the light breakfast was ridiculous - worked out at >£10 for toast & coffee.
The hotel position is great, the room was well laid out, quiet and the beds were comfortable. Having a M&C down stairs is very handy. Nice that you can open a window, air conditioning when it's too hot.
Stayed in April 2024
Reviewed: 9 April 2024
David
United KingdomExpectations were higher. Noise through the night due to tarpaulin sheet cover temporary roof at back of kitchen moving about in the wind. Plus kitchen extraction system starting up at 6:30 which was very noisy.
Stayed in April 2024
Reviewed: 9 April 2024
Tracey
United KingdomReally friendly staff, clean and comfortable room. Amazing breakfast.
Stayed in April 2024
Reviewed: 6 April 2024
Phil
United KingdomOnly one thing. We were in room 3, around midnight, there was an almighty noise coming from below. Kitchen? Dishwasher? Stopped after about an hour.
Location, cost, size of the rooms, cleanliness, amazing value.
Stayed in April 2024
Reviewed: 4 April 2024
Christian
BulgariaThere was an issue with the heating and the room was actually cold the 2nd and 3rd night I was there. However, staff was very helpful and provided a mobile radiator.
The food
Stayed in April 2024
Reviewed: 3 April 2024
Katrina
United KingdomIt was expensive for what it was, facilities were basic would have expected a little more for the price
Fairy basic hotel, had everything you needed. Staff very friendly Well located for what I needed work wise and good parking.
Stayed in March 2024
Reviewed: 30 March 2024
Edward
United KingdomPillows are very thick and hard so not particularly comfortable. The letter on our table was tucked into a folder so we didn't know what time breakfast was and missed it. The hallway to the hotel is very outdated and the carpets are gross. Could do with a good steam clean. Shower needs descaling as parts of the larger head has no water coming out of it.
The hotel is purely a room with a restaurant so don't expect 24 hour help as there won't be anyone there when the restaurant is closed. Location is great, no need for taxi into town as it's 2 mins walk. The rooms are a great size. Don't expect complete silence as you're by the main road so you'll hear cars, people etc but it's not a bother and you'll sleep through. Staff are very busy but helpful. Rooms are clean and they provide you with tea coffee shampoo conditioner etc Great location You pay for a room to stay and that's what you get
Stayed in March 2024
Reviewed: 29 March 2024
Flick
United KingdomGreat staff and lovely ´suite ´ of rooms. Wonderful breakfast too.
Stayed in March 2024
Reviewed: 28 March 2024
Michael
United KingdomVery convenient location. When the inn could not fulfil the twin bed room requested, they gave us two rooms for the price of one, which we found was very impressive. The staff were lovely and helpful.
Stayed in March 2024
Reviewed: 27 March 2024
Lisa
United KingdomRadiators not working until morning. Door handle needed fixing as it rotated
My wife had it and was nice
Stayed in March 2024
Reviewed: 18 March 2024
Anne-marie
United KingdomNothing
Loved the quirky building. Nice big car park, Great sized rooms. Handy location. Friendly staff. Nice meal.
Stayed in March 2024
Reviewed: 13 March 2024
Erin
United KingdomThe only thing we didn't like was the fact that the heating wasn't on in our bedroom for our stay. It wasn't too cold but it could've been warmer
We liked the room and the shower was lovely. Big tv and comfy bed
Stayed in March 2024
Reviewed: 12 March 2024
Emmy-lou
United KingdomThe staff and service was absolutely beautiful breakfast was lovely and we had a lovely evening dining in the restaurant definitely worth the money paid for food. I don’t have any complaints we overall enjoyed the whole stay would definitely go again.
Stayed in February 2024
Reviewed: 11 March 2024
Evans
United KingdomRestaurant was busy in the evening so no dinner until after 9:00. Couldn't charge to the room.
Spacious room. Good breakdown served quickly because I was in a rush. Across the road from my office so very convenient. Great value for money and much better than the local Premiere Inn.
Stayed in March 2024
Reviewed: 9 March 2024
Anne
United KingdomFelt it focused on restaurant customers not residents. Tried to book a meal in advance but wasn’t possible. Couldn’t even get a bag of crisps having travelled all day.
Proximity to family member
Stayed in March 2024
Reviewed: 9 March 2024
Jo
United KingdomBeing woken up at 6am by lorry unloading right under my window. Would prefer to be able to just select a few items individually for cooked breakfast.
Convenient location. Rooms large and clean
Stayed in March 2024
Reviewed: 4 March 2024
Lance
United KingdomOverlooked rear and bin store. Timber glazed windows rotting
Good location, nice rooms and comfortable
Stayed in March 2024
Reviewed: 1 March 2024
Michelle
United KingdomRoom was a lovely size but very draughty and cold with windows rattling.
Bed was very comfortable
Stayed in February 2024
Reviewed: 26 February 2024
Wesley
United KingdomHairs in the bed Food use to be better overpriced for what it is
Close to town centre
Stayed in February 2024
Reviewed: 16 February 2024
Sharon
United KingdomThe bed. Very uncomfortable.
All was lovely.
Stayed in February 2024
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