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Reviews of Jardine Apartment @ Cairn Dhu House 4 stars

18a/1 Matheson Road, Stornoway, HS1 2LA, United Kingdom

#18 of 19 Holiday rentals in Stornoway

Guests' Choice

Review score

Based on 28 apartment reviews

8.6

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    9

  • Location

    9

  • Facilities

    8.9

  • Staff

    7.9

  • Value for money

    7.9

  • Free WiFi

    7.1

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Showing 1 - 22

  • Reviewed: 1 May 2018

    • Leisure trip
    • Solo traveller
    • Cairn Dhu
    • Stayed 3 nights
    • Submitted via mobile

    There is little to criticise about the apartment, but when I was returning at night the communal passage was very dark making it hard to see the lock in the door.

    Well situated. The apartment was a 10 minute walk from the town centre, bus station and ferry terminal. The owners very kindly made sure that there was tea and coffee available and there was milk in the fridge for my arrival which was much appreciated. There was no noise from neighbouring residents, and street noise was minimal at night.

    Stayed in April 2018

  • Reviewed: 5 February 2018

    • Leisure trip
    • Family with young children
    • Cairn Dhu
    • Stayed 3 nights

    Lovely flat with all the facilities you could possibly need and great value for money. I'm a Lewis native so know Stornoway very well and the flat is in a perfect location - just off one of the main roads in a quiet residential area, one of the major supermarkets+petrol station+entrance to Castle Grounds and Golf Club 5 mins walk away, town centre 10 mins walk away and Ferry Terminal 15 mins walk away. Highly recommended.

    Stayed in February 2018

  • Reviewed: 24 September 2017

    • Leisure trip
    • Couple
    • Cairn Dhu
    • Stayed 2 nights

    These are simply feedback and not complaints that would ever stop me from booking this stay again: 1. Parking in the rear or front door was not lighted at night. 2. As a first time visitor we had no idea that The Isle of Lewis respectively honored the Sabbath day and found ourselves endlessly searching for a open restaurant or grocery store. As a suggestion it would be a great posting on the kitchen cork board as a FYI.

    Extremely clean. nicely decorated, modern facilities and very comfortable. TV and WiFi connections were strong. Bed and bedding was very comfortable.

    Stayed in September 2017

  • Reviewed: 8 September 2016

    • Leisure trip
    • Couple
    • Cairn Dhu
    • Stayed 1 night
    • Submitted via mobile

    The wifi info that was provided didn't work. There is no onsite staff so it took a while to enter the apartment as the calls back and forth were a bit of a nuisance. Also, there was no laundry detergent but just about all the other basics were provided. So we had to go back out to get detergent but left it there for the next traveler.

    loved the bed, the washer and dryer, and roominess. Also it was quiet and comfortable and spacious as well as free parking. The room was nice and dark so we got a good night sleep.

    Stayed in September 2016

  • Reviewed: 5 September 2016

    • Leisure trip
    • Couple
    • Cairn Dhu
    • Stayed 3 nights
    • Submitted via mobile

    General outside appearance was a little tired looking. Some cleaning comments passed onto owners.

    Location and parking facilities. Apartment was spacious. Option to sit outside in small garden.

    Stayed in August 2016

  • Reviewed: 4 August 2016

    • Leisure trip
    • Couple
    • Cairn Dhu
    • Stayed 7 nights

    Don't arrive on a Sunday without supplies. All food shops, and almost everything, was closed.

    This is a lovely apartment, well equipped and spacious. Parking is convenient and easy, and everything seems to be covered well.

    Stayed in July 2016

  • Reviewed: 27 July 2016

    • Leisure trip
    • Couple
    • Cairn Dhu
    • Stayed 4 nights

    This apartment is so overpriced. For the price we paid, we expected a deluxe pad, which this definitely wasn't. Photos are misleading and must have taken a long time ago. Obviously very little money is put back into maintaining this apartment. It is a very tired, dirty and run down pad. The owners do not live nearby, but were helpful with the booking.

    We liked the position of the apartment. Very close to Hebfest concerts.

    Stayed in July 2016

  • Reviewed: 25 May 2018

    • Leisure trip
    • Couple
    • Cairn Dhu
    • Stayed 3 nights

    A bit overpriced but there is not a lot of accommodation in the Outer Hebrides

    This was an acceptable property

    Stayed in May 2018

  • Reviewed: 23 February 2018

    • Leisure trip
    • Couple
    • Cairn Dhu
    • Stayed 2 nights
    • Submitted via mobile

    Nothing all good

    Very comfy bed duvet Brilliant location

    Stayed in February 2018

  • Reviewed: 28 August 2017

    • Leisure trip
    • Couple
    • Cairn Dhu
    • Stayed 1 night

    The bed was really comfortable and the duvet and pillows were amazing!

    Stayed in August 2017

  • Reviewed: 31 July 2017

    • Leisure trip
    • Couple
    • Cairn Dhu
    • Stayed 3 nights
    • Submitted via mobile

    The bath was not fit for purpose.

    The apartment was good and well looking.

    Stayed in July 2017

  • Reviewed: 20 July 2017

    • Leisure trip
    • Couple
    • Cairn Dhu
    • Stayed 3 nights
    • Submitted via mobile

    Parking place could be lined to allow three cars to park. Some people took up more space than necessary.

    Very central to the town

    Stayed in July 2017

  • Reviewed: 16 July 2017

    • Business trip
    • Solo traveller
    • Cairn Dhu
    • Stayed 2 nights

    No hairdryer - had a bad hair day on Friday!

    Comfortable flat and a welcome cup of tea available on arrival.

    Stayed in July 2017

  • Reviewed: 29 March 2017

    • Leisure trip
    • Couple
    • Cairn Dhu
    • Stayed 1 night
    • Submitted via mobile

    Sue and Mark were wonderful hosts. Highly recommend this B&B!

    Stayed in March 2017

  • Reviewed: 27 October 2016

    • Leisure trip
    • Couple
    • Cairn Dhu
    • Stayed 1 night
    • Submitted via mobile

    Central location with shops nearby. Large ground floor apartment with everything we needed, warm and cosy inside with parking at the back. Perfect!

    Stayed in October 2016

  • Reviewed: 21 August 2016

    • Couple
    • Cairn Dhu
    • Stayed 1 night

    It is a bit expensive

    The flat is gorgeous and very quiet so that I had a beautiful night sleep

    Stayed in August 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 27 January 2016

    • Couple

    only issue was the back gate, needs lock fixed to stop it banging at night in the wind .had to put a brick against it

    central location with all facilities provided

  • Reviewed: 3 November 2015

    • Leisure trip
    • Couple

    Very damp smell when entering the property could see blistering on the laminate floor in the hall which would suggest water leak some where sometime

    clean,comfortable,good location

  • Reviewed: 27 September 2015

    • Leisure trip
    • Solo traveller

    Unfortunately the towels and bed linen were washed in very strongly perfumed washing powder which was off putting.

    Well equipped, well designed apartment, short walk into town, near amenities

  • Reviewed: 14 April 2016

    • Leisure trip
    • Couple

    nothing really all was very good

    Location, facilities.enjoyed our stay

  • Reviewed: 12 April 2015

    • Leisure trip
    • Couple

    Minor gripe but feel settee and bed very low to get off and out of.

    Location, large rooms, great facilities.

  • Reviewed: 2 April 2015

    • Business trip
    • Solo traveller

    Very convenient location, well equipped with some luxurious touches. Arrangements for arrival and departure very simple.

There are also 7 reviews without text. These impact the overall review score.

Showing 1 - 22

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