Service of food, attitude from the manager in relation to them not being prepared was not really acceptable. As the reception staff had almost all 60 rooms ready when we arrived.

The rooms were spacious and very clean and comfortable. We did not eat breakfast. Service in the hotel bar for food was disappointing as we were part of a part of over 100 people and when we ordered food were just told that they were not prepared and that we just had to wait and it would be about 40 minutes for a sandwich. Other than that we had a great time at Hogs back

Stayed in September 2025

Coffee menu prices out of date after supplier change, need updating

Staff and Spa

Stayed in September 2025

I stay here once a month, for business, so very happy with location, breakfast and general facilities of the hotel. Would recommend for anyone looking for a clean functional hotel that has good accessibility to many local attractions, including London, Guildford and Portsmouth

Stayed in September 2025

Noise from busy road

Location close to a family event and easy to get to. Large comfortable room.

Stayed in September 2025

Swimming pool was slightly on the small side. Steam room was nice, but the seats were a bit sharp on the edges. Jacuzzi was quite a steep step to get in to it, you should have a step up to it as I watched an elderly gentleman struggling to get in it. Please look at this and the disabled access to the pool area. Overall it was ok. Breakfast was nice, but had to wait for quite a while for bacon, sausages, hash browns and eggs to be topped up.

I liked a lot about this hotel, from arriving in the spacious car park, speaking to the friendly receptionist, walking in to the clean and tidy room. Location was only 50 minute drive from my home.

Stayed in August 2025

Quite possibly the worst hotel breakfast I’ve ever eaten. Pastries tasted stale, eggs congealed, undercooked bacon and hard rubbery sausages. Would be better nipping to the nearest garage and getting something there.

Stayed in August 2025

Slow service at spa area and not very informative at pool reception was waiting 10 minutes to get key back from member of staff as he was cleaning hot tub. Had to give key card for use of robes. Rang bell left waiting.

The staff were very polite helpful and friendly. Especially Leo and staff at breakfast.

Stayed in September 2025

VERY large busy clinical hotel without any character on a very busy road with constant road noise. Thin walls so you can hear everything in the next room!!

Clean. Most of the staff were friendly and polite

Stayed in September 2025

Room wasn’t as clean as previous times. Towel wasn’t clean and previous customers sweet wrappers were wedged in the sofa bed Sofa bed had a single duvet, so my children has to share a single duvet between them. Didn’t realise this until the morning

Location Spa and pool

Stayed in September 2025

breakfast very busy

lovey hotel and helpful staff

Stayed in August 2025

Rooms a little stuffy so in the summer it needs some fan or something to cool off.

Beautiful location and views

Stayed in July 2025

We didnt like the short abrubt attitude of the reception staff on arrival and was then given the wrong room then when asked for the room we had booked it frustrated the cocky sarcastic staff member but then we did end up with our double room, however as it got colder in the evening the radiator in the room did not work at all this was a shame as the place was nice and the bed was very comfy so felt let down on what could have been an enjoyable stay.

We liked the grounds and facilities.

Stayed in August 2025

N/A

Beds were very comfortable, shower and the spa facilities were lovely. The Breakfast was very good value and the staff were very polite.

Stayed in August 2025

The hot tubs looked very dirty

The layout, the outside area, the food and the cleanliness of the rooms

Stayed in August 2025

Quite noisy at night by a main road, for the price I feel we should have had breakfast included as it was quite expensive compared to other hotels we have stayed in the past.

The room was comfortable and had everything we needed for two nights and staff were lovely and helpful with any questions we had.

Stayed in August 2025

Breakfast not worth the money.

Stayed in August 2025

Location is good for stopover on way to London and airports etc but nothing much to do or see in and around the area.

Bed was very large and comfortable. Pool looked ok but didn't use as busy and not big enough to swim proper lengths.

Stayed in August 2025

Good location to get into Guildford, great breakfast buffet and a clean and comfortable room

Stayed in August 2025

Having stayed a number of times for work, I've gotten used to "NO" room services - clean towels, making the bed, replacing coffee/tea etc.

For traveling to Guildford, for work, great location. It's a comfortable hotel, good breakfast options and a gym/pool for a little exercise

Stayed in July 2025

Rooms are a mixed bag, I was lucky with mine as it was huge with a bath and big windows, also it wasn't too hot. My friend's room was boiling hot and a bit tired, no bedside lamps either which was odd. The beds are sadly very hard and the pillows are terrible, this was the worst part as it's all about getting a good sleep. Food in the restaurant is average and pricey, but ok. It was a good choice for the wedding, but definitely room for some improvement.

Emily gets 5 stars, she is a superstar who went the extra mile to make sure my lovely friends' wedding was a success. She is truly an asset to the hotel. The hotel looks nice, but make sure you get a room at the back if you don't cope with road noise as it's on a main road. It's technically well-located due to the road, but not the quiet setting you might hope for. The view out of the garden is lovely though. Food at the wedding was nice apart from the desserts which was inedibly sickly. All the staff we encountered went out of their way to be helpful and courteous.

Stayed in August 2025

Changing rooms in spa area could have been cleaner

Lovely breakfast

Stayed in August 2025

Nothing

Bed, bathroom

Stayed in August 2025

The breakfast was poor quality The gym wasn’t clean Staff could have been more helpful at reception.

The views

Stayed in August 2025

Breakfast was cold and parking was a nightmare

Clean

Stayed in August 2025