Nothing

The hotel is in a great location in the town and near everything. Room was basic but perfect for a night working away

Stayed in June 2021

Room was clean but other parts of hotel could do with freshening up.

Good location and friendly staff , free parking.

Stayed in June 2021

Thought the hotel was a bit tatty some of the carpets Were well worn.

The breakfast was lovely. The location was very good. Free parking was good

Stayed in June 2021

Pillows were very thin and not comfortable. Net curtains looked yellow and old.

Great location

Stayed in June 2021

the public areas (reception, corridors, stairwell etc) were a bit shabby and tired, needs refurbishing , seems they have invested in rooms which I guess is the priority but rest needs attention

good location, rooms were clean and tidy and up to the mark, the toilet wasn’t working in our room so they moved us into another room which was appreciated albeit the bed was a bit smaller but they handled well.

Stayed in June 2021

Unfortunately the Bar & Restaurant were not open, due to maintenance problems. I also was not happy with the paper cups for making hot drinks in the room. I know this ma have been due to Covid, but I have stayed in other hotels where they were still providing proper cups/saucers.

Very close to Solihull Town Centre & easy access to M42

Stayed in June 2021

The heating didn’t work & we couldn’t access the room with several key cards provided. A portable heater had to be provided and the receptionist had to keep letting us into the room.

Reasonable price and the Room was nice.

Stayed in June 2021

Room was dusty

The staffs were absolutely amazing!! The night staff helped me with my baggage and walked me from my car because I was scared (a tall guy- can’t remember his name) And the day staff were so kind So helpful Definitely made a difference to my stay!!

Stayed in June 2021

Other guests were very noisy during early hours of the morning which kept waking us up.

Location was good.

Stayed in May 2021

The shower was either scalding hot or off there was no in between this is obviously dangerous! The in room coffee machine didn’t work properly luckily my wife had bought her own coffee sachets but we needed another cup we asked reception they said they would bring one to our room & we’re still waiting for it !!

Location is very good for the middle of solihull,there was no breakfast as the restaurant & bar was shut .the Ramada is starting to look tired various places needs redecorating and is starting to look beat up !

Stayed in May 2021

Close to shops and bars

Stayed in June 2021

The room was very dirty, it looked nothing like the photos advertised please see photos and list below of everything that wasn’t right. -left over drug paraphernalia -damp leaked ceiling -Staines on the floor -Staines on the bed -plug socket hanging off the wall -left over faeces -netted curtains torn -main curtains hanging off -an old mini fridge with hairs and old food or drink staines When we got to the hotel the card system wasn’t working and had to wait for the manager with a master key to let us into our room, the heating must have been on cause the hotel corridor and room was boiling hot. We also received a parking ticket from the hotel even though we registered our car when checking in. I have tried to complain but they just ignore there email forms on the website.

The location of the hotel was good as we were going out in Solihull centre.

Stayed in May 2021

On arrival I found out that the bar and restaurants that were advertised were all closed.Very poor from booking.com and the hotel.The rooms were fine but the hotel looked like it had closed down

The room was good location good and staff extremely nice and helpful

Stayed in June 2021

Breakfast was not hot. some areas in the corridors smelt a bit musty after a 14 month closure due to covid.

The location was excellent, staff were exceptional couldn’t do enough to help us. Rooms were very comfortable.

Stayed in June 2021

Nothing

First class service and excellent value for money. The staff were fantastic and nothing was too much trouble. Overall an excellent experience and we will certainly book here next time we are in Solihull in a few months time.

Stayed in June 2021

The corridors stink! Carpets are stained and dirty Very run down

Location is great

Stayed in June 2021

I hope more people enjoy it soon

The staff and its homeliness

Stayed in June 2021

Didn’t get the room I wanted , strange green glow from emergency light all night kept me awake Outdated hallways Complained via email heard nothing back Staff were nice enough though

Stayed in May 2021

Conveniently located .

Stayed in June 2021

Everything was good.

Large comfortable bed - well equipped room - excellent location - friendly and helpful staff.

Stayed in June 2021

All good there was nothing we didn’t like - hotel is in the process of being fully refurbed

Exceptional value for money with spacious high quality rooms and very friendly staff

Stayed in June 2021

The only issue I have is that I got charged for the parking on my last day of my 2 night stay.

Everything. The manager upgraded our room due to some electrical faults during our stay and we were treated so well. We love coming to stay at the Ramada Solihull.

Stayed in May 2021

N/A

Friendly staff

Stayed in May 2021

The room was not what I would call executive at all. No bedside lamps, TV ariel kept falling out of the wall, no full length mirror, stated 'refrigerator' was in fact a cooler, which was not plugged in on arrival and was not cool once plugged in either! The bathroom mirror was way too high on the wall and too far away from where you stood. We had to ask 3 times for more tea and sugar etc, cups we're paper!! As you can see 'not exactly executive'!!

The staff were as helpful as they could be.

Stayed in May 2021

The door locks failed, no resteraunt, no bar, the staff never even asked if we needed anything as we were there 3 nights and no one changed the towels, replenished the toilet rolls, soaps etc. There were no places nearby that were providing breakfast. We weren't offered any pack up breakfast even. We couldn't get in our room on a couple of times, the key cards didn't work. They only told us a couple of days before we came to the hotel that there were no facilities. Bit short notice.

Comfy bed, good sized room, location in the town. Good shower.

Stayed in June 2021