Piccadilly Plaza, Portland Street, Manchester, M1 4PH, United Kingdom
#90 of 111 hotels in Manchester
Guests' ChoiceBased on 1406 hotel reviews
7.1Cleanliness
7.7
Comfort
7.8
Location
9.1
Facilities
7.3
Staff
8.4
Value for money
7.1
Free WiFi
6.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 22, 2024
Natalie
United KingdomNo hot water in room
Just amazing
Stayed in April 2024
Reviewed: April 20, 2024
Lynda
United KingdomCold shower
Breakfast good and staff helpful
Stayed in April 2024
Reviewed: April 16, 2024
Janice
United KingdomDifficult to find and a narrow ramp up to the carpark level. Car parking spaces were limited. After being out all day we found that our room was not cleaned or replenished. Spoke to housekeeping and they rectified it quickly.
Its central location was perfect for restaurants and the tram stop.
Stayed in April 2024
Reviewed: April 16, 2024
Roseann
United KingdomThe parking was expensive after paying as much for the room i would have expected free parking
The property was good comfortable and good location
Stayed in April 2024
Reviewed: April 15, 2024
Paul
JerseyGreat location. Everything we needed.
Stayed in February 2024
Reviewed: April 15, 2024
Ian
United KingdomQuite dated, could do with being updated. Small beds, paper thin walls, bathroom required updating.
Close to city centre
Stayed in April 2024
Reviewed: April 13, 2024
Jo
United KingdomBed was a bit small but that’s being picky.
Proximity and staff helpful and friendly
Stayed in April 2024
Reviewed: April 10, 2024
James
United KingdomBreakfast average
Nice view
Stayed in April 2024
Reviewed: April 9, 2024
Mohammad
South AfricaDidn’t clean on time and had to call them to clean a few times No water in the rooms compare my international travel
Great staff With specific mention to Ian at reception and Raziah at breakfast
Stayed in April 2024
Reviewed: April 8, 2024
Lorraine
United KingdomDated decor in rooms,
Location
Stayed in April 2024
Reviewed: April 7, 2024
Rebecca
United KingdomVery tired furnishings in need of upgrading, bathroom door didn’t close properly and when speaking with colleagues also staying they had the same in their room.
Good location and comfortable bed.
Stayed in March 2024
Reviewed: April 6, 2024
Marie
United KingdomStaff were fabulous.
Stayed in April 2024
Reviewed: April 5, 2024
Richard
United KingdomWe booked a suite , which all in all at first look was nice however had to turn cushions over on one of the settees let's just say human fluid, lastly there was a constant loud humming coming from above the room which I can only assume was an air con unit of the roof
Location and the staff were amazing, welcome drink on arrival and the staff always willing to help
Stayed in April 2024
Reviewed: April 5, 2024
Lois
United KingdomThe bed was 2 singles pushed into a double - not comfortable having a gap between you and partner
Very friendly staff
Stayed in April 2024
Reviewed: April 3, 2024
Faye
United KingdomThe breakfast, was very stale, could tell the food had been sitting there a long time so was very overpriced
The Location
Stayed in March 2024
Reviewed: April 2, 2024
Joanne
United KingdomRoom a bit small.
excellent location. Really friendly staff great selection for breakfast
Stayed in April 2024
Reviewed: April 2, 2024
Turf
IcelandThe room needs renovation and updating. It would have been great to have something other than just butter on the toast, e.g., cheese, at breakfast.
The staff (Ian, Alex, Ray, and others) in the lobby and bar were exceptional. The hotel's service is fabulous. The location is great, and the breakfast was fine.
Stayed in March 2024
Reviewed: April 1, 2024
Keith
United KingdomSome of the furniture in the room was tired looked well worn in places.
Location was perfect, room was a little bit tired, evening meal menu was very good and not overpriced.
Stayed in March 2024
Reviewed: April 1, 2024
Reiss
United KingdomWe didn’t have breakfast , the room was brilliant and can’t knock it , staff were absolutely brilliant and treated us like royalty on the way in and exceeded our expectations, only complaints were there was a very large amount of kids playing in the lifts , just riding up and down , this made it a long wait for the lifts and when you did get in they was making you go to every single floor ,
Stayed in March 2024
Reviewed: March 27, 2024
Panida
ThailandThe room is quite old.
Not far from train station and close to tram station
Stayed in March 2024
Reviewed: March 27, 2024
Stewart
United KingdomThe price paid for the room seems more for the location rather than the quality of the room.
Location is perfect for a last minute trip to Manchester.
Stayed in March 2024
Reviewed: March 26, 2024
Paul
United KingdomA little bit noisy fro outside through the windows
Good location in a great city by a fantastic hotel chain
Stayed in March 2024
Reviewed: March 25, 2024
Thomas
IrelandRooms need serious revamp
Check in staff very helpful. Good breakfast with lovely view over Picadilly Square
Stayed in March 2024
Reviewed: March 24, 2024
Sola
United KingdomThe check in staff were not welcoming at all. No smile, showed nil interest in us.
Great variety at breakfast. You can even ask for freshly made omelettes 🤩. The view over Manchester Central is stunning from the restaurant. Very warm attentive restaurant staff. The checkout staff were EXCELLENT 👌🏽. So helpful. Even offered to keep my luggage while I explored the city. Parking in the hotel is the best, there is a lift from the hotel car pack to reception.
Stayed in March 2024
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