Nice and cozy. Very polite stuff. Fairly good breakfast. Close to Earl's Court train station. We liked it very much

Stayed in March 2024

The building is a little old. The reception staff is professional but not particularly friendly.

The Tube is 2 blocks away. There are many restaurants stores and supermarkets nearby. The breakfast was very good so was the breakfast staff. The bed was one of the most comfortable beds I have had in a hotel. Great value for the price.

Stayed in April 2024

The shower. It was so low we couldn't get under it. It was detachable, so we could take it off and just use the head by hand.

The bed The location The employees

Stayed in April 2024

The elevator

Clean room Friendly staff

Stayed in March 2024

The lift was teeny-tiny so one of us had to take the stairs, but at least there was a lift!

Close to the tube, larger than average room, very quiet, and the beds were very comfortable. The bathroom was a bit old and tired but it was spotlessly clean. The breakfast was also a nice surprise with strong coffee (much needed with a baby!) and friendly and attentive staff. It wasn’t a luxury stay, but for the price, we thought it was excellent value.

Stayed in April 2024

WiFi didn’t connect et all and TV don’t have option to watch popular apps like YouTube..etc

Value for Price. Very close to all public transport and dining places

Stayed in April 2024

Clean rooms, good breakfast, helpful Staff!

Stayed in April 2024

Nothing really. The bathroom was a little “tired” but it was clean.

Location, parking and staff

Stayed in April 2024

Bath tub

Very good location

Stayed in April 2024

The elevator was too small and very old, but it is not an issue at all.

The location was quite convenient and also the staff were friendly. You get what you pay for.

Stayed in April 2024

Small bathroom, ongoing work throughout the building which is anyhow positive for the future, not too wide choice for breakfast

Position, comfortable beds, nice reception personnel

Stayed in March 2024

The noise was really bad. The air transfer system and the lift made it impossible to get any sleep on the first night. The lift makes a really bad cranking noise when it stops/starts and you can hear the hoist going up and down. It’s really old. We bought ear plugs for successive nights. There is no respite from the air transfer system if you are on the top floor. My husband spoke to reception who said they would look at it. The bathroom was really dated and all the sealants need replacing. The shower was one of the worst I have ever used.

The staff were friendly and helpful. The bed was clean and comfortable. The towels were changed everyday. The ladies in the breakfast dining room are lovely. There is a refurb work going on so hopefully the things below will improve.

Stayed in February 2024

room could be cleaned a little better, it doesn’t cost much. if you plan a longer stay breakfast will be the same during all your stay. in the room was quite cold, and the additional heater did not work.

Room is quite spacious and partially renovated. Bed is very comfortable, slept really good. Breakfast is good but everyday is the same. Location is not bad, 4 min walk from subway, many restaurants around

Stayed in February 2024

The water pressure is quite low on the fifth floor, I could do a shower with it but it might bother someone else. Also there were some squeaky noises coming from the bathroom’s radiator but if the door is closed we barely hear them.

It was cozy, with a very comfortable mattress. It was also very clean and the breakfast was good, even if it is simple and the same in every morning. The ladies from the restaurant were very welcoming. The location is perfect because it is close to a lot of restaurants and also close (4-5mins) to Earl’s Court underground station. Our room, 34 which was on 5th floor was warm (in January) and quiet (also the neighborhood is quiet). I think this hotel offers the best value for money you can find in London with a great location! It’s not a five star hotel but the large room, great bed, heating and breakfast are good enough.

Stayed in January 2024

Breakfast. We would have liked bacon and English sausages not frankfurters and better orange juice

Staff and location

Stayed in January 2024

Bathroom is quite old must be refurbished

Beds are comfortable. Room is spaced. Breakfast is good but not various for several days

Stayed in January 2024

Old building.

Good location

Stayed in January 2024

Old hotel,tiny elevator,same breakfast every day,parking space very expensive

Good location! Size of the room !

Stayed in December 2023

The location for this business trip was great.

Stayed in November 2023

clean & comfort.

breakfast can be better if more variety for long stay.

Stayed in November 2023

The building needs renovation, the lift only fits 2 people at the time and it’s very old. Also there are some things that could be updated and we couldn’t regulate the central heating.

Everything was very clean, beds were comfortable and room was spacious, just like the pictures. They left tea, coffee and some cookies in the room which was very nice. Breakfast was basic but good and the staff kept replacing food when needed.

Stayed in November 2023

Flatscreen TV had many channels, but had occasional glitches in picture (pixelation, audio drops). It was not important for us at all, but may be important to others.

The hotel is located in a quiet location, away from main street. All the staff was very polite, friendly and professional. We were welcomed with a warm smile every time we left or returned to hotel. Rooms are very clean and in good shape. Breakfast had variety of different foods, all fresh and good tasting. I can easily recommend this to families looking for a place to crash after a long day visiting London's many attractions. The hotel is situated 3min walking distance from Earls Court tube station. In close proximity you can find many fast food places, grocery store, a pharmacy and other facilities.

Stayed in October 2023

Low water pressure

The location , central but quite Just 300 steps from Earls Court station ( Piccadilly line)

Stayed in November 2023

For our departure from the hotel we needed a taxi to Stratford International Station , in order to catch the bus for Stansted Airport. And because this is a matter of importance, not to miss the airplane, I asked the reception desk on Monday evening,30th of October, two days in advance to book a taxi for Wednesday, 5.30 a.m. sharp. First of all, the lady asked me about the number of the passengers and the exact number of bags and suitcases(which was suspicious and very strange). Second, UNFORTUNATELY the TAXI WAS NOT ON TIME ON WEDNESDAY, 1-st of NOVEMBER. At 5.36 there was no taxi, and I was worried very much. Later a man arrived WITH WHITE TOYOTA PRIUS, said he is the taxi driver, and DID NOT APPOLOGISE FOR BEING LATE.HE WAS EXTREMELY RUDE ,WITH VERY BAD , UNPOLITE AND THREATENING BEHAVIOUR . We start the journey, he was driving very slow on purpose, I asked him to be in a hurry, because he was late and is his fault, if we miss the bus and the flight, he refused and said that he doesn't care about that. Not at all. He cares about his family . So, finally we MISSED THE BUS, HE TOOK 60 pounds, and this was extremely inappropriate and unacceptable behavior. HE WAS LATE-YOU CAN CHECK THE CAMERAS IN FRONT OF THE HOTEL, HE WAS VERY RUDE AND THE CAR DID NOT HAVE ANY SPECIFIC SIGNS ROR TAXI.(the amount was higher, and he is not official taxi, according to me) So WE ARE REALLY VERY DISSAPOINTED AND FRUSTRATED FROM THIS SERVICE!

The location is very good- near Earl's court station. The breakfast was also good and tasty, although absolutely the same every day. The lift(elevator) is very small, only 3 persons without luggage, or 2 persons with small bag or suitcase.

Stayed in November 2023