Main Street, Keswick, CA12 5HZ, United Kingdom
#11 of 26 hotels in Keswick
Guests' ChoiceBased on 1503 hotel reviews
8.8Cleanliness
9.2
Comfort
9.1
Location
9.7
Facilities
8.9
Staff
9.6
Value for money
8.4
Free WiFi
9.1
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 22, 2024
John
CanadaThin walls and a bit noisy, at least until after the bar closed
Location, breakfasts, friendly and helpful staff
Stayed in April 2024
Reviewed: April 21, 2024
Melanie
United KingdomNo parking because of the town centre location but the staff were able to point out free parking on the road nearby.
The bedroom was lovely and spacious (we did pay for one of the larger rooms). The bed was huge and so comfy. The staff were really welcoming and really dog friendly. the dogs were delighted with their sausage for breakfast every morning! Would definitely stay again.
Stayed in April 2024
Reviewed: April 19, 2024
Gary
United KingdomDouble bed was on a slant, very uncomfortable trying to stay in the bed
Location
Stayed in April 2024
Reviewed: April 17, 2024
Janka
United KingdomBathroom could be done with a bit of update but was ok
Lovely cosy room , beds were so comfortable
Stayed in April 2024
Reviewed: April 16, 2024
James
United KingdomNothing to dislike
Staff as always really friendly and cheerful.
Stayed in April 2024
Reviewed: April 16, 2024
Cbaker
United KingdomIf I was being REALLY fussy I'd say that the shower was slightly small, but we were in a cosy room so absolutely not complaining. We also had an issue with the coffee machine in the room, but the manager allowed us to have free coffee from the bar instead which was great!
The staff, the location and the breakfast were all absolutely perfect. Bang in the middle of town but perfect to walk out without needing to use the car. Would 100% recommend a stay here! We stayed for 3 nights in a cosy room and it was absolutely ideal for a couple.
Stayed in April 2024
Reviewed: April 11, 2024
Darren
United KingdomThere wasn't anything I didn't like.
The staff were really friendly and helpful,the food was excellent cannot fault the whole experience.Well done 10/10.
Stayed in April 2024
Reviewed: April 7, 2024
Keasberry
BruneiA little hard to arrive in the destination
Exceptionally clean and well maintained
Stayed in April 2024
Reviewed: April 7, 2024
Sara
JapanWish there were more vegan options at breakfast.
Great modern room, very clean and well stocked with tea/coffee etc. The staff were nice and the location was great for walking around Keswick.
Stayed in March 2024
Reviewed: April 7, 2024
Samantha
United KingdomRooms very hot (fan provided)
Very welcoming and very dog friendly. Make a huge fuss over the dogs which makes you feel relaxed.
Stayed in April 2024
Reviewed: April 3, 2024
Michael
United KingdomRoom very cold on arrival draughty window
Lovely clean beautiful food
Stayed in April 2024
Reviewed: April 2, 2024
Graham
United KingdomWe had dinner and breakfast which was very good and with a decent menu and price. staff were lovely and very efficient. Excellent location to see Keswick. The room and bathroom was very clean and tidy. Although the hotel is situated on the main square, It was very quiet at night.
Stayed in March 2024
Reviewed: April 1, 2024
Kevin
United KingdomAll facilities were great but the greatest asset of the hotel were the staff
The hotel was in an excellent position in the heart of Keswick
Stayed in April 2024
Reviewed: March 30, 2024
Michele
United KingdomThere was nothing to dislike
The staff were all very helpful and professional. The food was amazing and the room spotlessly clean.
Stayed in March 2024
Reviewed: March 28, 2024
A
United KingdomWonderful stay at the Royal Oak. Staff couldn't of been more friendly and helpful. Service and food all of a good standard. Very dog friendly. Yummy breakfast. Don't bother paying for parking in official car parks as plenty on the streets if you look.
Stayed in March 2024
Reviewed: March 27, 2024
Eileen
United KingdomEverything was fine
Staff very pleasant and attentive, room clean and comfortable, breakfast very good
Stayed in March 2024
Reviewed: March 24, 2024
Kathryn
United KingdomDiscount for larger groups a consideration? Table on first night a little squashed
Central location excellent customer service
Stayed in March 2024
Reviewed: March 21, 2024
Sara
United KingdomUnfortunately our room wasn’t ready until 15 40.
Lovely rooms and food. Clean and tidy. Well looked after. Maria was amazing as were the rest of the staff
Stayed in March 2024
Reviewed: March 21, 2024
Dale
United KingdomSee above . Quite expensive for time of year/low season/early Spring?
Breakfast very good as we’re room refreshments. Hotel rooms, bathroom, bar area are all a little dated and tired but clean
Stayed in March 2024
Reviewed: March 20, 2024
Paul
United KingdomLooks recently refurbished and has been done to a very good standard. The shower was the best we’ve ever experienced in a hotel.
Stayed in February 2024
Reviewed: March 17, 2024
Michael
United KingdomHigh quality accommodation, super shower, friendly, helpful welcoming staff, great porridge and a tasty full English breakfast. Otley Street Public Car Park is just a five minute walk away.
Stayed in March 2024
Reviewed: March 15, 2024
Dorothy
United KingdomCar parking
The staff were excellent. Very welcoming and friendly . Breakfast and evening meal was brilliant. Beautifully cooked and served Perfect location. Step out of the door into centre of Keswick .
Stayed in March 2024
Reviewed: March 15, 2024
Merran
United KingdomFloor in room sloping, some areas of wall and ceiling plaster had lifted and flaking off. Mini fridge too small
Breakfast, good selection and tasty Location excellent Staff friendly and conscientious Comfy bed with nice pillows and linen
Stayed in March 2024
Reviewed: March 14, 2024
John
United KingdomNothing
Excellent
Stayed in March 2024
Krakow, Poland
Barcelona, Spain
Gualdo Tadino, Italy
Bath, UK
Zalakaros, Hungary
Pescara, Italy
Miami Platja, Spain
Strasbourg, France
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content