Kettering Parkway, Kettering, NN15 6XT, United Kingdom
#1 of 6 hotels in Kettering
Guests' ChoiceBased on 969 hotel reviews
8.6Cleanliness
9.2
Comfort
9.2
Location
8.6
Facilities
9.0
Staff
9.3
Value for money
8.1
Free WiFi
8.4
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End of dialog contentReviewed: 25 March 2024
Jb
United Kingdomgreat evening meal & breakfast staff very helpful sorting food requirements which off menu so well done
Stayed in March 2024
Reviewed: 18 March 2024
Steeve
United Kingdomlate check in was a pain as we were attending a wedding. Most places we have ever stayed are 2pm so the 3pm was a bit annoying. But staff were lovely and let us check in at 2.30 as there was a room available so all good. Thanks team :)
overall a great experience here. Staff were excellent as to be expected. Room was lovley with a separate area for lounge and desk and chair which we used. Spa facilities on site if you wanted that. Its something we would return for.
Stayed in March 2024
Reviewed: 15 March 2024
Greg
United KingdomStaff were friendly and professional
Stayed in March 2024
Reviewed: 15 March 2024
Damilola
NigeriaBreakfast timing
Pool and massage
Stayed in February 2024
Reviewed: 6 March 2024
James
United KingdomThe dinner menu was disappointing and bland
Breakfast was expensive but the quality and especially the service were excellent
Stayed in March 2024
Reviewed: 5 March 2024
Anthony
United KingdomThere was nothing to fault in the stay we had there.
Room / larger than expected - clean and comfortable. Breakfast / great choice - good quality and hot when it was served. Bar & Staff - Again excellent and prices very reasonable. Cannot fault my stay.
Stayed in March 2024
Reviewed: 3 March 2024
Gregory
United KingdomVery little. It was all really nice
We had a lovely stay at this hotel. The standard room was a little more basic but the family room was superb. Very spacious and clean. The bar and restaurant were really lovely and the pool was fab. We paid £25 for a spa pass for the whole family for the weekend which was reasonable. Food was delicious and the breakfast was excellent. The staff were very friendly and couldn’t have been more helpful. We would highly recommend
Stayed in February 2024
Reviewed: 29 February 2024
Lorraine
United KingdomFood, staff
Stayed in February 2024
Reviewed: 26 February 2024
Brad
United KingdomVery warm and friendly staff with excellent facilities
Stayed in February 2024
Reviewed: 25 February 2024
Mohamed
United KingdomNothing all timg was good
Spa and people nice dere
Stayed in February 2024
Reviewed: 25 February 2024
Keighly
United KingdomBooking.com are not honest about what they are selling. I paid the set fee on the site and then the hotel said it did not include spa access and they wanted to add £45 on to my booking so we could use the facilities. Booking.com also did not share that to use the family room I had booked I needed to pay another £30 to take my 5 year old and use the extra bed I already paid for. Will never use booking.com again.
Hotel itself was lovely. Spa excellent. Kids times allowed is limited. Room was fab, details added for kids was cute, VIP robes, slipper, games pack.
Stayed in February 2024
Reviewed: 22 February 2024
Liz
United KingdomThe main area of the spa was clean, but behind the sunbeds my friend & I were using, there was a discarded paper cup and the floor was a little dirty. I have never had to pay to use the pool & spa area in any spa hotel I have been in before. Usually, I've just paid for the treatments I'd had. Also, there weren't enough sunbeds for the number of people in the spa. The food in the restaurant was good but a little overpriced.
Fantastic staff, super friendly and extremely helpful - I really can't rate them high enough! Very comfortable room, and it is an excellent idea to have a fresh milk machine in the corridor. Plenty of parking. The spa facilities were good, I especially loved the steam room & sauna.
Stayed in February 2024
Reviewed: 21 February 2024
Peter
United Kingdomwhen we went to make a coffee there was no coffee in our room my wife went looking for some
the room was tidy and the bed was comfortable and breakfast was lovely start to the d
Stayed in February 2024
Reviewed: 19 February 2024
Bianca
United KingdomThe Sunday Roast was delicious, but unfortunately, the main dish had a lot of fat and only a small amount of pork. Additionally, the afternoon tea that my husband and I received was different from what was advertised on the website. It was a birthday treat, but it was disappointing that no substitute was offered.
The hotel staff was friendly, and we were pleasantly surprised to find a birthday present in our room. The spa treatments and facilities were amazing, and the breakfast was delicious.
Stayed in February 2024
Reviewed: 19 February 2024
Lee
United KingdomNo milk for making cups of tea and coffee in the fridge very disappointed
Stayed in February 2024
Reviewed: 18 February 2024
Hena
United KingdomSpa cleanliness nice atmosphere
Stayed in February 2024
Reviewed: 17 February 2024
Brad
United KingdomNothing
The staff and facilities are fantastic
Stayed in January 2024
Reviewed: 16 February 2024
Amanda
United KingdomThe bedroom was really warm but we could open a window so that’s ok
The staff team were really friendly and efficient
Stayed in February 2024
Reviewed: 7 February 2024
Michael
United KingdomSmell of chlorine from the pool downstairs my partner did not like at entrance but can’t be helped and everything was clean and the staff where so friendly
When you get to the inside the main entrance the fireplace the pictures and overall decor very beautiful
Stayed in February 2024
Reviewed: 6 February 2024
Samantha
United KingdomHad a really big suite was a delightful stay
Stayed in February 2024
Reviewed: 31 January 2024
Sharlea
United KingdomThe wooden bed but a beds a bed lol
It was fun and relaxing
Stayed in January 2024
Reviewed: 28 January 2024
Sasha-louise
United KingdomMy disappointment was our sleep!The mattress was really uncomfortable very hard although it had toppers, for the price of staying comfortable bed to sleep is a must. Lack of sleep... we wanted a break to recharge, coming away with very little sleep, ever tried the sleep spray which was lovely.
Greeting was welcoming, great spacious room, good facilities, spa was great even being busy which we was advised, we throughly enjoyed both spa visits. Every was clean all staff polite, helpful. Loved all the little extra touches in the room.
Stayed in January 2024
Reviewed: 27 January 2024
Sofiane
United KingdomI recently had a disappointing experience at your hotel, mainly due to the service provided by the receptionist. Despite clearly stating my name three times, she presented me with someone else’s booking file. This not only felt like a significant oversight but also a waste of time, and her lack of apology made the situation more distressing. She seemed to dismiss my concerns, leaving me feeling misunderstood. Furthermore, her demeanor throughout my brief stay was unwelcoming. She was notably rude at the outset and maintained a cold attitude when I had to return the key on the same day due to an unexpected work obligation, preventing me from staying the night. This experience left me feeling as if I were intruding in a private space rather than being welcomed as a guest in a professional hotel. Unfortunately, this has led me to decide against returning to your hotel in the future.
Stayed in January 2024
Reviewed: 26 January 2024
Paul
United KingdomShame they charge extra for the Spa these days but it's only a small amount.
We always enjoy staying here every year.
Stayed in December 2023
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