Wakefield Road Pontefract, Pontefract, WF84HA, United Kingdom
#5 of 13 hotels in Pontefract
Guests' ChoiceBased on 958 hotel reviews
8.0Cleanliness
8.5
Comfort
8.5
Location
8.8
Facilities
8.2
Staff
8.7
Value for money
8.1
Free WiFi
8.5
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End of dialog contentReviewed: 15 April 2024
Allison
United KingdomIt was quite noisy on Saturday night.....difficult to get to sleep until the music stopped.
The place was very impressive to look at....the decor was excellent and the rooms were a good size.
Stayed in April 2024
Reviewed: 10 April 2024
Catherine
United KingdomWindows onto the corridor from bathroom and next to the bed
Quirky features
Stayed in April 2024
Reviewed: 5 April 2024
Anthony
United KingdomVery poor breakfast Problems with overheated room
Pleasant surroundings Friendly staff Good dinner
Stayed in April 2024
Reviewed: 1 April 2024
Russell
United KingdomRoom disappointing. Although large room it was really two rooms each with a double bed sharing one bathroom. We only used one bed and were a little cramped for space. Only one seat in the room and no heating.
The evening meals were good and reasonably priced as was the first breakfast. The second breakfast was not very good, bring overcooked and the staff were more interested in a Corporate Event than the residents.
Stayed in March 2024
Reviewed: 21 March 2024
Joanne
United Kingdomthe open toilet space was less private
Stayed in March 2024
Reviewed: 20 March 2024
David
United KingdomRestaurant staff were excellent 👍🏻
Stayed in March 2024
Reviewed: 18 March 2024
David
United KingdomThe Towel rail in the room didnt work. It wasnt clear that this was a busy Wedding and Funeral venue,including a noisy evening function although we were warned the day before and the party kept the noise down as much as they could beneath our room. The music was meant to stop at midnight and it did on the dot.
Room was comfort able and well equipped. Good Bath and Shower . Breakfast was superb ,with the excellent Amy ensuring we had everything we wanted. The evening meal was huge ,actually too much and of good quality. Excellent venue with friendly and caring Staff. Excellent location for our event (Cross Country) at the Racecourse.
Stayed in March 2024
Reviewed: 18 March 2024
Robin
United KingdomBreakfast was excellent
Stayed in March 2024
Reviewed: 16 March 2024
Mary
United KingdomNothing
Location, staff, food, value for money
Stayed in March 2024
Reviewed: 12 March 2024
Kim
United KingdomNo door on toilet and some tv channels not working and would be nice to have Netflix as an option
Lovely stay, room was amazing and staff friendly
Stayed in March 2024
Reviewed: 8 March 2024
Gary
United KingdomTried to charge me twice for food and drinks, Paid for a meal and sink in the restaurant, which turned out to be more expensive than stated on the menu then tried to charge again when checking out
Nice place very clean and good facilities
Stayed in March 2024
Reviewed: 6 March 2024
Paul
United KingdomWe had a lovely stay. Our room was booked in the main hotel. When we arrived we were told that there was a musical event on so they kindly moved us to the chalets so we would not be disturbed. Breakfast was very good and all the staff very helpful..
Stayed in March 2024
Reviewed: 1 March 2024
Tracey
United KingdomModern room lovely shower , nice quiet location we stayed in the cottage , couldn't fault the food it was beautiful good size portions we had the slow cooked beef and it was so tender , great breakfast aswell .nice venue for weddings.plenty of parking spaces .
Stayed in February 2024
Reviewed: 29 February 2024
Lindsey
United KingdomThe single room was very small, no clothes or luggage storage space. One tea bag! But clean and nice shower room.
Stayed in February 2024
Reviewed: 29 February 2024
Steve
United KingdomThe electric CCU in the bungalow (30) hummed all night, was difficult to sleep
Staff in the were very friendly
Stayed in February 2024
Reviewed: 28 February 2024
Annette
United KingdomLovely building in lovely setting
Stayed in February 2024
Reviewed: 26 February 2024
Skender
United KingdomAlthough we were moved the room was above a function room and we weee awoken at about 4am with furniture being moved probably because of a large event we noticed.
Asked to move rooms as the initial room was without any natural light. Second room was fine. Staff were nice, the staff in the restaurant were really good. Food was great value.
Stayed in February 2024
Reviewed: 19 February 2024
Robin
United KingdomNothing! Very happy.
Easy to find.Friendly.efficient Staff Lovely breakfast. Would stay again
Stayed in February 2024
Reviewed: 19 February 2024
Gerald
United KingdomSee above.
The Room had under floor heating that was uncotroable and very hot. I turned the heating off The long arm for the sky light was missing It was not possible to open the doors at night and maintain secutity
Stayed in February 2024
Reviewed: 18 February 2024
Jenny
United KingdomThe stairs.
Hotel was good but no lift which was a problem for me as I have disability problems. The views and surroundings were very good.
Stayed in February 2024
Reviewed: 1 February 2024
Mary
United KingdomDining area ( Henry VIII ) lacked atmosphere and was not in keeping with a grade 2 listed building. Preponderance of plastic flowers
Very convenient location for the A1 Staff were very helpful Very clean
Stayed in January 2024
Reviewed: 26 January 2024
Michael
United KingdomFriendly efficient staff. Good location. Good food.
Stayed in January 2024
Reviewed: 17 January 2024
Melanie
South AfricaBed. Mattress very lumpy. No extra blanket in room. Pity the rooms aren't marked on the patio. Couldn't find room from the parking. Had to ask a guest.
Bathroom. Loved the warm floor and shower was lovely. Room. Good except the mattress is very lumpy in room 31. Also there was no extra blankets. Breakfast. Had great service, food was delicious, poached eggs just done perfect.
Stayed in January 2024
Reviewed: 10 January 2024
Edwards
United Kingdomnothing, very happy - booked again
great place and food
Stayed in November 2023
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