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  5. Reviews of Kingscliff Hotel

Reviews of Kingscliff Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Kings Parade, Clacton-on-Sea, CO15 5JB, United Kingdom

#3 of 46 hotels in Clacton-on-Sea

Guests' Choice

Review Score

Based on 2058 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.5

  • Location

    9.0

  • Facilities

    8.2

  • Staff

    8.9

  • Value for money

    8.1

  • Free WiFi

    7.7

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 29, 2024

    8.0
    Excellent food and accommodation
    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 2 nights
    • Submitted from a mobile device

    All good

    Excellent room

    Stayed in March 2024

  • Reviewed: March 29, 2024

    8.0
    Reasonable.
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    I had deliberately booked a room without breakfast as I wasn’t sure on my morning plans. However, I decided to have the breakfast, I mentioned it wasn’t included when I sat down and gave my room number. Then I went for a walk and upon return, intending to shower and leave for a funeral, I couldn’t access my room. I had to go back down to reception who advised my room access had been blocked as I hadn’t paid for my breakfast. I found this an unbelievable way to behave towards guests, never have I stayed in any hotel when incidentals not included in the room are not charged upon check out. The implication being that I would leave without paying. Several points here 1. When I said breakfast wasn’t included in my room to the staff, I should have been advised of this unusual payment process 2. Locking me out of my room was an unnecessary and frankly quite aggressive way to behave towards a guest 3. Either make the process the same as every other hotel and take a credit card to cover any incidentals in the event anyone leaves without a proper checkout and payment or inform people of your unusual processes. I left feeling extremely offended and I doubt I will stay again. I have frequented the Kingscliff all of my life in all of its guises but this behaviour from staff and hotel process was quite beyond what I find acceptable.

    Accommodating on check in after a long journey Lovely large room Reasonable breakfast

    Stayed in March 2024

  • Reviewed: March 27, 2024

    9.0
    Excellent venue to treat yourselves.
    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 1 night
    • Submitted from a mobile device

    Location beach front, parking good, evening meal good quality and value, breakfast excellent.

    Stayed in March 2024

  • Reviewed: March 27, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Food and drink was expensive and the menu in the restaurant was limited. A couple of the waitresses from the restaurant were eating bowls of food and messing about behind the bar with the male customers, not very professional!! Also one or two of the waitresses at breakfast time had a bit of an attitude and we had to ask for more orange juice several times. They were more busy out the back laughing and playing about.

    Great location, comfortable clean room

    Stayed in February 2024

  • Reviewed: March 24, 2024

    9.0
    Pleasant experience - good food - good time
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    Nothing much

    Food was excellent - room was fine but a bit noisy (kitchen extractor outside window)

    Stayed in March 2024

  • Reviewed: March 13, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The room next to mine was very innopriprate with there behaviour. Which resulted in us moving rooms. I understand there is a charge for damage for a bed, and smoke damage I would appreciate some evidence off this I'd like to dispute. I understand my partner was no Coinherant but we did not cause damage.

    The staff were fantastic and helped in an altercation that occurred.

    Stayed in February 2024

  • Reviewed: March 11, 2024

    9.0
    Excellent
    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 3 nights

    We ran out of toilet roll. If not going into the rooms to clean. Check the stock. No hairdryer

    Excellent evening waitress, great food and breakfast

    Stayed in March 2024

  • Reviewed: March 10, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Lovely hotel and great location. Room was big spacious and very clean. Loved sitting in the lounge area relaxing with a glass of wine. Breakfast was delicious with plenty of food on offer. Staff were pleasant and helpful. Parking is free and no problem finding a space.

    Stayed in March 2024

  • Reviewed: March 7, 2024

    8.0
    Great overnight stay lovely walks along beach great location
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Noisy shower pump from next room

    Location and Bar and Restaurant

    Stayed in March 2024

  • Reviewed: March 5, 2024

    9.0
    Very ood
    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 1 night
    • Submitted from a mobile device

    Minor gripe was tea/coffee facilities were good but some biscuits would have been a nice touch

    Breakfast and location excellent as was restaurant

    Stayed in March 2024

  • Reviewed: March 5, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    I couldn't get the TV to work in the bedroom but had plenty to read anyway!

    Warm and friendly hotel with pleasing decor in the bedroom. Our evening meal was very good; tasty, with perfectly cooked veg and generous helpings.

    Stayed in March 2024

  • Reviewed: March 4, 2024

    8.0
    Overall comfortable stay great staff
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Really bad tv

    Nice room size fresh cooked breakfast and served by really nice staff

    Stayed in February 2024

  • Reviewed: March 3, 2024

    8.0
    All very nice but the breakfast could have been fresher. Must have cooked it hours before
    • Leisure trip
    • Couple
    • Single Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Very clean and comfortable

    Stayed in February 2024

  • Reviewed: March 3, 2024

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Staying there again!

    Stayed in February 2024

  • Reviewed: March 3, 2024

    7.0
    Paying for location rather than facilities
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 2 nights
    • Submitted from a mobile device

    No lift, food was terrible, cold plates for breakfast and dinner, as well as fatty/poorly cooked cuts of meat. Toaster for breakfast was old fashioned for a hotel and worked poorly, reception was unmanned most of the time. Gents toilet downstairs had broken hand dryer and on one visit had no hand towels or toilet paper, which was shocking and illustrates no one is checking.

    Location is good and nice bar area

    Stayed in March 2024

  • Reviewed: February 29, 2024

    9.0
    We enjoyed an excellent stay in this lovely hotel
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night

    There was no lift available which might have been a problem for elderly guests, although some rooms are on the ground floor.

    We booked 3 rooms for an overnight stay on Saturday. All 3 rooms were comfortable, clean and good value. All the staff we dealt with were exceptionally helpful and friendly with an extra shout out to the waiting staff on breakfast duty on Sunday who handled our (6) different breakfast requests with patience and efficiency. Altogether a very enjoyable experience.

    Stayed in February 2024

  • Reviewed: February 28, 2024

    9.0
    Nice pleasant and quiet stay
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    The car park entrance was a bit of a mess, some works obviously in progress.

    Clean and comfortable room, good food. The young lady who took our order for breakfast was very helpful.

    Stayed in February 2024

  • Reviewed: February 27, 2024

    9.0
    Would definitely stay again - sooo comfy!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Would've loved afew more hangers and some water in room but I'm literally picking...it was honestly brilliant 🥰

    We stayed for 2 nights and it was lovely! Amazingly comfy beds, heating was easy to change, plenty of space and the staff very kindly moved us to the other side of the hotel away from some roadworks. The room was really spacious, and the location of the hotel is fab. We ate in the restaurant for lunch and it was sooo nice! I left my new boots behind by mistake and they messaged me instantly to let me know they had been found! Very honest and I'm really grateful.

    Stayed in February 2024

  • Reviewed: February 21, 2024

    8.0
    Very nice and clean l would stay there again .
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night

    For the money It was about right all OK.

    Very Good l like the room it was lovely and bright and the outlook was lovely it overlook the sea ,the bed was big and very clean and Good breakfast was good full English.

    Stayed in February 2024

  • Reviewed: February 20, 2024

    9.0
    Highly recommend
    • Leisure trip
    • Family with young children
    • Classic Family Room
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast

    Everything but the breakfast

    Stayed in January 2024

  • Reviewed: February 20, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Decor was a bit antiquated

    Room, restaurant and bar area were really clean and enjoyable

    Stayed in November 2023

  • Reviewed: February 19, 2024

    8.0
    Excellent Venue for a Wedding Reception
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Small point only Lumpy pillows, but that’s very small

    Attended a Wedding Celebration, nice to just go upstairs to a comfort room. Breakfast was very good and cooked to Order

    Stayed in February 2024

  • Reviewed: February 19, 2024

    9.0
    Very pleasant hotel, lovely breakfast and dinner
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Clean and comfortable, quiet and a nice location.

    Stayed in February 2024

  • Reviewed: February 18, 2024

    8.0
    Food was very good … had a meal in the evening and breakfast was wonderful
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Should have got a king size bed … just booked a standard double

    Very friendly staff made you feel very welcome

    Stayed in February 2024

Showing 1 - 25

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