60/62 Queensborough Terrace, Westminster, Westminster Borough, London, W2 3SH, United Kingdom
#423 of 1,004 hotels in London
Guests' ChoiceBased on 293 hotel reviews
8.1Cleanliness
8.7
Comfort
8.8
Location
9.1
Facilities
8.4
Staff
9.1
Value for money
8.2
Free WiFi
9.1
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End of dialog contentReviewed: 29 March 2024
Angela
BrazilEverything was great.
Close to Hyde Park, walking distance from Queensway and Bayswater tube stations, many restaurants. Best choice ever in my trips to London.
Stayed in March 2024
Reviewed: 28 March 2024
Paul
NetherlandsBed were a bit on the short side. Small breakfast area meaning you had to wait when there were already people having breakfast
Friendly staff, clean rooms
Stayed in March 2024
Reviewed: 27 March 2024
Panida
Thailand-
Clean, friendly staff
Stayed in March 2024
Reviewed: 27 March 2024
John
SwedenLondon hotels are all expensive!
Good location not too far from underground station. Good size room, good shower, clean and the staff were great. Breakfast was good quality and freshly produced
Stayed in March 2024
Reviewed: 26 March 2024
Çetinkaya
TurkeyNothing
Room is clean and daily checked by staff without asking, breakfast is good, and location is close to subway and bus stations
Stayed in March 2024
Reviewed: 24 March 2024
Andrew
United KingdomVery clean, comfortable and good breakfast
Stayed in March 2024
Reviewed: 20 March 2024
Scheller
United StatesBeing in the front of the hotel, there was a lot of construction and traffic noise. The distance to public transportation was a longer walk than expected.
The property was nice and clean. Towels were nice and fluffy. Toiletries were provided. We had a front balcony room with two twin beds. We chose the breakfast option. The food was good. I was able to take a plate upstairs for my son. The staff was accommodating. We borrowed their umbrellas on occasion.
Stayed in March 2024
Reviewed: 19 March 2024
Philip
GermanyClean, modern, quite surrondings despite central location, friendly personnel
Stayed in March 2024
Reviewed: 19 March 2024
Sarah
United KingdomOne of the hotel receptionists was quite unfriendly but the other staff were lovely. The rooms are not sound proof at all, can hear everything from the corridors. I was able to hear the person in the room beside us snoring all night too which was quite annoying.
Great location, right beside Kensington gardens and a tube station. The rooms were spotless and had everything we needed and more! Was very impressed with the facilities in the room - coffee machine, slippers, towels changed each morning, fresh bottles of water. Never stayed in a similar priced hotel in London before with this level of service.
Stayed in March 2024
Reviewed: 17 March 2024
Shu
United StatesVery clean, free snack foods, friendly staff
Excellent location for subway to all major attractions
Stayed in March 2024
Reviewed: 13 March 2024
Lucasvienna
AustriaThe room was good, but on the small side. Great to sleep there, but not to stay during the day in case the weather is poor.
Very conveniently located next to two different tube stations and very close to Hyde Park. My room was very functional and well decorated, but rather small, i.e. working on the table provided was not really an option, but there was coffee and tea making facilities in the room with biscuits and fresh fruit.
Stayed in March 2024
Reviewed: 13 March 2024
Matthew
NetherlandsBed pretty uncomfortable. Some maintenance needed - the bathroom floor tiles were moving underfoot.
Helpful staff. Good location. Breakfast was decent but would benefit from some more vegan options. Nice fruit and water and snacks in room.
Stayed in March 2024
Reviewed: 11 March 2024
Jakub
Czech RepublicWe got a room without a window. It was a little disappointing.
We got a room without a window. It was a little disappointing, but the room was very well equipped (coffee machine, biscuits, fresh fruit, safe) clean, cleaned every day. The breakfast was excellent. The staff was nice, helpful. Super location of the hotel right next to Kensington Park. A big advantage is the 24-hour reception.
Stayed in March 2024
Reviewed: 10 March 2024
Clarissa
United KingdomI could hear the man in the bed in the room right behind mine snoring. That was a bit creepy.
Clean. Nice staff. Central
Stayed in March 2024
Reviewed: 9 March 2024
Ana
SloveniaThe wi-fi could be a bit better but it was still working so not much of a trouble. The walls are also a bit thin but since we were in the room only to sleep (when other guests were also asleep) it wasn’t much of a trouble. We were in -1 floor so there was no view but again, we were in the room only to sleep.
The staff was amazing, asking if we need anything. The room was what we were expecting and what we were promised. Location is amazing, the metro stations are two blocks away (5 minute walk) and almost every store you need is in the area.
Stayed in March 2024
Reviewed: 4 March 2024
Smakriarch
CyprusThe Room that was on basement level and no window for natural ventilation
Location Cleaness Staff Room Temperature
Stayed in March 2024
Reviewed: 4 March 2024
Ahmed
KuwaitEvery thing was good
Cristina was very helpful lady and friendly and also Alina 🌺
Stayed in February 2024
Reviewed: 3 March 2024
Olubiyi
NigeriaAltogether a great experience
Stayed in March 2024
Reviewed: 3 March 2024
Darren
United Arab EmiratesVery thin walls, very noisy
Great location, lovely service
Stayed in December 2023
Reviewed: 2 March 2024
Jenny
United KingdomNothing, all very good.
Lovely room, very clean and comfortable, also very quiet. Staff very friendly and helpful and would visit again.
Stayed in March 2024
Reviewed: 1 March 2024
Stephen
United KingdomN/a
Clean and staff friendly
Stayed in March 2024
Reviewed: 29 February 2024
Emiliiiii
United KingdomMaybe not bother with a kettle and just put a tea and coffee maker in the room a bit more expensive one instead of a kettle and a coffee maker which was there. Overall great
Great location, quiet rooms , good time check out , decent shower etc helpful staff
Stayed in February 2024
Reviewed: 27 February 2024
Jamshed
United Arab EmiratesLocation, comfort and compact!
Stayed in February 2024
Reviewed: 26 February 2024
Ahmed
KuwaitEvery thing was good and there’s Cristina it was very kind lady and helpful also Alina is feeling happy in fact so ill back again of course 🌺
Stayed in February 2024
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