Surprisingly given prices the property though lovely appeared in need of maintenance both minor and more major. Several lightbulbs not working in major light clusters eg in main bar one bulb gone same in bedroom. Main door in sitting room onto garden warped and left huge gap at top..fine in summer but....windows at top of f house looked in need of paint and potentially rotten. Shoehorn in bedroom would be useful. These minor matters and had wonderful stay but at price paid they took shine off visit. G

Restaurant superb and serving superb tasting menu. Stay of only one night so was unable to try 2nd restaurant but wouldn't have wanted to go main restaurant for more than one dinner.

Stayed in August 2025

The grounds, staff, our room and location!

Stayed in August 2025

Service in the bar was slow and not quite on point.

Lunch in the well house was great.

Stayed in August 2025

Everything including nice walks around the grounds ,Staff very friendly.

Stayed in July 2025

The hotel was lovely but the best part were the staff who were all really nice, friendly and helpful

Stayed in July 2025

Bathrobes were a little stained.

Staff absolutely amazing. Really helpful. Stunning place. The Avenue was incredible.

Stayed in July 2025

Splendid grounds….quiet and relaxing

Stayed in July 2025

It was incredibly hot in our room so we did t sleep particularly well. The fan provided was quite poor. I appreciate air conditioning is tricky in a listed building but a stronger fan would be greatly appreciated in the rooms.

The location, food, room, grounds. It’s just a fabulous place to start!

Stayed in July 2025

Minor quibbles only: should be a fridge with chilled drinks in every room without any need to ask. No porter at the door to help (or only intermittently available as doubling up on the Reception desk). Parking a little awkward - 250 yards from the hotel. Sauna in room nice to have but hard to operate - in our case the instructions were stuck in Russian and we never got it up and running! Internet wasn't working throughout our stay and mobile data weak. Parts of the gardens need more work, especially the 'formal garden'.

Nice, comfortable rooms/suites. Very pleasant staff. Great park and gardens. Good breakfast and a really top-rate restaurant for dinner (which sadly only does a tasting menu - not something much wanted 2 nights running, for example, though there's a small menu available in the bar...)

Stayed in June 2025

Beautiful hotel in the middle of the Hampshire countryside, very friendly staff, big rooms and overall a fantastic stay.

Stayed in May 2025

I booked this room for my wife's 65th birthday. My wife was not well and could not make it up to the room we had originally booked (on the first floor). The staff matched the room quality with a ground floor room and provided assistance (wheel chair) to allow her to get too from the Avenue restaurant. The taster menu from Tom was exceptional and the staff made up for the changes in booking we had to make. Thank you to everyone, you saved the day.

Stayed in May 2025

Our room was on the second floor with no elevator. Not an easy feat to haul all our luggage plus pram plus baby up and down the stairs. The temperature in the room fluctuates a lot depending on the time of day. Again, not immediately comfortable with a baby.

Exceptionally well maintained grounds. Lush greenery abounds

Stayed in May 2025

While some of the staff were excellent, In the main they were not up to the standard of luxury hotel. I had to look for people at one point in order to get a drink. Also there is no going the extra mile. I wanted some simple sandwiches made for an outing the following day, for which I would have paid. I was told this could not be done.

Excellent room, refurbished and very comfortable. Good food. Freindly and efficient check in and out. Very pretty locale.

Stayed in April 2025

Nothing

It is a beautiful house and my room and bathroom were very large. My bathroom had a beautiful free-standing bath as well as a very good walk-in shower. My room had windows on 3 sides. 2 sides looked at other parts of the building so I tended to keep the shutters for those closed. What I liked most of all were the wonderful staff - always polite, friendly and helpful. They made it a very relaxing stay.

Stayed in April 2025

As always a lovely experience!

Stayed in March 2025

Absolutely beautiful, I had taken my mum away for her birthday in one of the family suites. Bathrooms are absolutely luxurious. Rooms are amazing. Breakfast options were phenomenal. We booked the avenue restaurant which has a tasting menu. As expected everything was delicious. We were extremely impressed with the staff. Only issue is it was missing a hair dryer in the room was the only issue.

Stayed in February 2025

The hotel in general and the staff are very friendly and helpful.

The rooms are stunning as always and so comfortable always enjoy our stay.

Stayed in December 2024

Lovely rooms very large and comfortable

Stayed in December 2024

Nothing.

Everything.

Stayed in November 2024

N/A

Everything about the hotel is perfection - from the actual building / interior to the incredibly friendly and helpful staff, and the locally produced food and drinks. Staff went above and beyond - this kind of customer service isn’t easy to find nowadays, but Lainston have it in abundance! Truly magical place. For dinner we dined at the Wellhouse. I have dined at a lot of nice restaurants in my life, but the food and dining experience here was truly next level. Absolutely stunning food - all fresh and using local produce - and with a chef (Charlie) who is a genius and clearly has an incredible passion for cooking. So, so impressive - we had the most perfect evening. The staff at Wellhouse (Megan, George, Olivia & Josyan) really made the experience and could not have been more friendly and helpful - they all deserve a lot of credit.

Stayed in November 2024

Staff excellent. Beautiful grounds and house.

Stayed in November 2024

Lacked activities within the hotel, bed and pillows were very soft.

Building, Grounds and staff were very good. Bedroom was good size and the bathroom was great

Stayed in October 2024

The property is absolutely beautiful, and the staff are amazing (especially the gentleman who checked us in and showed us to our room). We visited on my birthday and were lucky enough to receive complementary chocolates and a small amount of gin as a present - we really appreciated this touch! Our room itself had a beautiful view over a grassy courtyard, the bed was huge and super comfortable, and we even had a bath with a TV above it which was amazing and really added to the relaxing getaway! Everything was up to a fabulous standard and we would definitely return.

Stayed in September 2024

On a rare escape from the children, we were looking forward to a meal and a quiet evening before settling down to a comfortable sleep (as usual). There was a wedding reception in the hotel and our room was right next to the barn where the reception was. We called down to check and were told it wouldn’t go on later than 10:30. The music was loud and thumping until 11:30 when it was turned down, then quieter but still audible until 1:30am. Not what I expect from a usually perfect stay.

It’s a beautiful house, well kept and attended by the staff. We stayed here on our wedding night so it holds happy memories for us. We have been back a number of times in the following 18 years.

Stayed in September 2024