Wharf Road, Camberley, GU16 6JR, United Kingdom
#9 of 9 hotels in Camberley
Guests' ChoiceBased on 1109 hotel reviews
6.9Cleanliness
7.5
Comfort
7.6
Location
8.1
Facilities
6.8
Staff
8.1
Value for money
7.0
Free WiFi
7.0
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End of dialog contentReviewed: 18 March 2024
Nicola
United KingdomThey should think about putting on breakfast earlier then 8am at weekends when the country club next door have events happening. The only other downside was that they need to give you more towels in the room. They were provided when I asked, but they should just be there.
I think this hotel has an unfair rating for what it is. We stayed here for a dance comp and my experience was that it was clean, staff were friendly and helpful and the breakfast was decent. The decor is dated and it could be amazing if the pool was there. The outside area next to the lake is lovely and well maintained. The flower boxes full of daffodils were lovely. The shower was very powerful and hot.
Stayed in March 2024
Reviewed: 14 March 2024
Greta
United KingdomShame all rooms have shower over the bath. Breakfast items cooked too early. Never any fruit. Orange juice is disgusting! Occasionally there are pastries.
Room fine. Balcony needs attention.
Stayed in March 2024
Reviewed: 1 March 2024
Sunil
CanadaNo drinking water in the facility after dinner
It is like a old and heritage building
Stayed in February 2024
Reviewed: 1 February 2024
Roy
United KingdomIt was fine for the money.... can't really complain about anything.
Great location. Lovely hotel and if lake view even better. Rooms new clean and nice. Outside dated but nice surprise going inside. Not bad at all for the money.
Stayed in January 2024
Reviewed: 26 January 2024
Matthew
Isle of ManThe free WiFi was a bit "patchy" with the stream time in the room where the FAMUS course was located. This lead to some IT issues with the teaching. I don't know if the presenters had paid for whatever benefits the Paid WiFi afforded, but I personally noted slower load times and loss of connection while in the room with my device. The presentation room also became very warm on the 24th January when the sun came out.
The facilities were very clean. The room was spacious and very comfortable. The bathroom was also very nice - the only thing that might improve is an upgrade on the shower head.
Stayed in January 2024
Reviewed: 26 January 2024
Andy
United KingdomAttentive staff
Stayed in January 2024
Reviewed: 13 January 2024
Nicola
United KingdomWe had to move rooms a couple of times for various reasons but the hotel staff were very good at sorting this out. Our meals in the restaurant did not get off to a good start unfortunately as one meal had to be sent back to the kitchen as the chicken was very undercooked.
The very warm welcome from the receptionist, Dee Dee. All other staff were very polite and helpful during our stay in all areas and nothing was to much trouble.
Stayed in January 2024
Reviewed: 20 December 2023
Carl
United KingdomNothing
Everything
Stayed in December 2023
Reviewed: 16 December 2023
Rosemary
United KingdomOn a previous stay we deliberately asked if the restaurant was going to be open as we were inviting guests. Having been told it was we expected there to be no problem. On arrival we had to rearrange matters as the restaurant was indeed closed and that meant a number of changes had to be made. Now, we never have a meal at the restaurant which would be much easier but do not wish to be put in a difficult situation ever again.
Stayed in November 2023
Reviewed: 14 December 2023
Lisa
United KingdomDecor was a little dated however had no impact on my stay and wouldn’t prevent me from returning on a business trip in the future
Good size comfortable bed, free onsite parking Good nights sleep
Stayed in December 2023
Reviewed: 9 November 2023
Duru
United KingdomA bit difficult keeping the lights on with the key
The staff were all great!
Stayed in November 2023
Reviewed: 3 November 2023
Lisa
United KingdomReception not very clear from outside, didnt see any signage
Nice clean rooms, lovely breakfast
Stayed in November 2023
Reviewed: 30 October 2023
Andrew
United KingdomA bit tired
Location
Stayed in October 2023
Reviewed: 26 October 2023
Sasha
United KingdomFront of plug socket would fall out of wall when something is plugged in. Also all facilities were shut apparently they've not opened since lock down however for the proce expected more. The hotel is old fashioned and unique with a nice veiw of the lake.
Stayed in October 2023
Reviewed: 23 October 2023
Scott
United KingdomThere was what looked like blood stains on my daughters bed covers...we arrived back at the hotel late from a party near by and she saw it and freaked out so we had to mess about with changing it down at reception at stupid o'clock in the morning. The staff were clearly night staff and had no idea what to do until we suggested getting a clean set out of another unused room. Breakfast wasn't included on my room but was for the other parties we went with. And most of the trays were empty and we had to wait ages for Eggs, beans, hash browns etc and then we only got a short time to eat it before the waiter came over and said they were packing up and making it obvious for us to leave.
The hotel is lovely with great character...it was very quiet as only saw 2 other guests but location was nice and the view of the lake was nice.
Stayed in October 2023
Reviewed: 18 October 2023
Stephen
United KingdomI tried to get invoice on checkout but there was no one on reception. I waited but no one came. After requesting I received invoice through email.
Excellent lakeside views, good WiFi, warm and spacious room. Excellent breakfast. The staircase has wonderful decoration. Definitely recommend.
Stayed in October 2023
Reviewed: 15 October 2023
Jason
United KingdomTired and old building.
Good location
Stayed in October 2023
Reviewed: 12 October 2023
David
United KingdomA little tired
Location / room clean / friendly staff / great breakfast
Stayed in October 2023
Reviewed: 11 October 2023
Owen
United KingdomThe shower, the shower head is an old style only tiny water coming out from the holes and it feels like the water is coming out is very little though the pressure is good.
The bed is comfy, but i feel a bit itchy with the beddings not sure what it is
Stayed in October 2023
Reviewed: 10 October 2023
Melva
IrelandBreakfast over so early that I didn’t go. Room service came knocking on my door wanting to clean the room well before checkout time. I only stayed one night so they should have known I hadn’t left . The room had a view over the lake but the windows were filthy (on the outside) .
Very clean room, good location for the event I was attending
Stayed in October 2023
Reviewed: 9 October 2023
Andy
United KingdomThe dated look of the place. And the TV didn't work..
Air con rooms & great staff
Stayed in September 2023
Reviewed: 8 October 2023
Mark
United KingdomLocation and value for momey
Stayed in October 2023
Reviewed: 5 October 2023
Deborah
United KingdomHaving to step into the bath for a shower. Milks for tea and coffee we only had four. We need at least three at a time.
There was a good choice of hot or cold breakfast . The cooked was hot and the plates were hot. The restaurant was easy to find and it was nice that you could look out to the lake.
Stayed in October 2023
Reviewed: 4 October 2023
Alison
United KingdomLovely room with lakeside view. Really comfy
Stayed in September 2023
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