Upper Lamphey Road, Lamphey, Pembroke, SA71 5NR, United Kingdom
#4 of 6 hotels in Pembroke
Guests' ChoiceBased on 525 hotel reviews
8.0Cleanliness
8.5
Comfort
8.5
Location
8.8
Facilities
8.1
Staff
8.8
Value for money
8.3
Free WiFi
7.7
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End of dialog contentReviewed: 17 April 2024
Max
United KingdomBog brush was bald and the tray for the coffees/teas could have been cleaner; but it suited a work trip just fine.
Friendly and helpful staff, excellent food there also.
Stayed in April 2024
Reviewed: 7 April 2024
Ana
United KingdomBreakfast ends at 09:30. I arrived at 09:00 and there weren't many food options. The other guests who arrived earlier ate everything and there was no replacement.
There is car parking, a pleasant outdoor area, a clean and comfortable room.
Stayed in April 2024
Reviewed: 30 March 2024
Carol
United KingdomWe chose a small double room which certainly lived up its description, we will choose a standard double next time we visit.
Lovely location, lovely building, lovely staff.
Stayed in March 2024
Reviewed: 21 March 2024
Lorna
United KingdomBistro menu was disappointing. Very limited selection and more pub grub than bistro. Continental breakfast only was offered which we didn’t expect. Upgraded to a larger room for a bigger bed but this wasn’t available and the bed was so small in the room we were given my husband fell out of it.
Location
Stayed in March 2024
Reviewed: 13 February 2024
Christine
United KingdomN\a
Cosy, clean, nice size room, lovely staff, great food
Stayed in February 2024
Reviewed: 17 October 2023
Mathew
United KingdomBeing a bit picky but room was a bit cold on arrival
greta place to stay, good location, friendly staff, didn’t get to see any staff this time but was still left a nice note with my key.
Stayed in October 2023
Reviewed: 28 September 2023
Keith
IrelandOur room was a little difficult for us to get to with all the stairs ,however able bodied people should be no problem.
Niamh was very helpful ,a credit to the hotel.
Stayed in September 2023
Reviewed: 26 September 2023
Stephen
United KingdomIt was very friendly and comfortable and very convenient for my visit. My wife and I enjoyed the atmosphere, and the food was exceptional, we will visit again, and I would recommend to other people to stay here.
Stayed in September 2023
Reviewed: 23 September 2023
Arran
United KingdomIt was clean and tidy the room was laid out nicely
Stayed in September 2023
Reviewed: 12 September 2023
Patrik
Czech RepublicI was woken up by a spider in the morning. Otherwise, I'd give this place a 10/10.
The experience from the moment we arrived and found a letter with a handwritten message and a key, till the morning with great Welsh breakfast, was lovely. The bed was comfortable, the room was clean, and I enjoyed the hotel's interior design.
Stayed in September 2023
Reviewed: 8 September 2023
Farrimond
United KingdomIt was a lovely warm/hot evening and we were sat outside about 9.00 ish when suddenly all the lights outside on the patio were put out and the bar seemed to shut. A little disappointing as no one asked if we wanted another drink etc.
Dinner with our relation and breakfast the following morning were both very good. Our rom was a lovely family room and very well appointed. the staff were friendly and attentive
Stayed in September 2023
Reviewed: 4 September 2023
Merwyn
United KingdomTowels were a bit small, hot water didn’t seem to want to work (early start so couldn’t get help) noisy at night and very warm so didn’t sleep well
Ideal location and had enough parking
Stayed in September 2023
Reviewed: 19 August 2023
Brian
United KingdomCreaking floors and bed and one bedside light did not work . It was taken away after 2 nights but was not brought back.
Very good staff, excellent breakfasts and good location
Stayed in August 2023
Reviewed: 15 August 2023
Sharon
United KingdomLooking a little run down in places.
A lovely old fashioned, independent hotel. Delicious food. Helpful staff. Good size, comfortable room.
Stayed in August 2023
Reviewed: 14 August 2023
Allison
United KingdomWiFi was poor. Couldn't get a reliable connection from the room, it kept dropping out. However, I struggled to get a mobile phone signal while I was out exploring too, so I think that must be just how things are in that corner of the country.
Food was great, location was fabulous, lovely big room with a comfy bed.
Stayed in August 2023
Reviewed: 7 August 2023
Jonathan
United KingdomRooms a bit dated. We ate in the evening, my ribeye steak was pretty good, loved the french fries, but my mates swordfish wasn't good.
Nice breakfast. Affable staff. In house bar.
Stayed in August 2023
Reviewed: 5 August 2023
Maria
United KingdomOur room had steps to go down into it, and there was a step in the bathroom too, which was quite close to the sink. Quite nervous about stepping back too far and falling - I sometimes aren’t very steady on my feet.
The location is beautiful
Stayed in August 2023
Reviewed: 29 July 2023
John
United KingdomNone
Clean and welcoming
Stayed in July 2023
Reviewed: 26 July 2023
Ní
IrelandBeautiful location in quiet rural area very close to Pembroke Dock ferry. Old fashioned hotel with really lovely friendly staff
Stayed in July 2023
Reviewed: 25 July 2023
Peter
United KingdomBreakfast was tasty with reasonable quality ingredients but VERY oily, which spoiled it. It seemed like everything that could be deep fried had been, and not drained. You could almost wring out the sausage and hash browns!
Dinner was delicious - a real surprise. Staff helpful and room clean and comfortable.
Stayed in June 2023
Reviewed: 11 July 2023
Susan
United KingdomOur only criticism of our stay was the mattress. We both felt we were going to roll out of bed when the other one moved.
Everything was fine except the mattress.
Stayed in July 2023
Reviewed: 9 July 2023
Tim
United KingdomRoom dated, cobwebs on ceiling above bed they were there all week! No bins to put bagged dog waste in. Breakfast finished to early 09.00 even on a weekend
Food was good evening meals and breakfast. Dog friendly. All staff friendly & helpful
Stayed in July 2023
Reviewed: 29 June 2023
Cheryl
United KingdomThe mattress on the bed (room 4) could do with an upgrade!
The staff were very friendly. The room was lovely and clean. The breakfast was really nice.
Stayed in June 2023
Reviewed: 27 June 2023
Spider35
United KingdomRooms were not serviced after first night. Had to ask for more loo roll. Coffee and tea facilities were not replenished. Bathroom floor very slippy. Only one bedside light.
Stayed in June 2023
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