We stayed in a suite and 2 x TV's were in the room but only 1 remote and this didn't work so not very good, the furniture is very old and honestly needs replacing or refurbishment. The cleanliness of the room could have been better, dust in areas etc. Shower curtain is not very hygienic and should be replaced with screen or washed after every check out ready for next guest.

The hotel location was great for the beach or to walk into Bournemouth centre. The bedroom was spacious and light and in manor with the style of the building. Tea and coffee facility in room was good.

Stayed in April 2024

No staff after 6pm, little bar also closed at 6pm, hairs in Bath, water stains on all bathroom walls, no catering facilities you have to cross the road to another hotel and they only do breakfast, very warm in the hotel.

The Manor feel. Big room. Friendly reception staff.

Stayed in April 2024

The kettle needed descaling.

The building was beautiful and had a beautiful interior.

Stayed in April 2024

4 poster bed sunken bath free parking My wife saw the pictures and wants to go with me next time

Stayed in April 2024

Only problem was the boiler switched off so no heating or hot water for the night/ morning. Otherwise very good.

Stayed in March 2024

Amazing location, parking was a massive bonus and the room and property was beautiful, the bed comfy and the attention to detail was lovely. Was running a little late so didn't make in person check in but having the keys left in a safe for us was really handy for check in.

Stayed in April 2024

Although we were upgraded I had informed hotel my husband had difficulty walking and we were provided with a spa bath that neither he nor I could access because of two huge steps and a lip which was needed to be climbed to reach bath. Very cold in rooms. My husband mentioned it first night but nothing was done about it. Accept it was an old property.

Nothing exceptional. Breakfast good - provided in hotel opposite

Stayed in April 2024

Everything ok

Only stayed for one night but everything was excellent, room spaceous, bathroom had great shower and spar bath, onsite parking and even though we had to go to the sister hotel opposite for breakfast which was amazing we liked it all. The hotel had lots of history to offer which showed in the decor around the building. Location not too far from the town or beach.

Stayed in April 2024

It was really cold in the room, as it is so big the radiator should have been left on low. Towel rail in bathroom also off so the floor was freezing! There are lots of windows but curtains cover them although the morning light came through top windows.

The room was much bigger than we thought, Seemed to be seeped in history. The area was well laid out and was nice to sit and watch tv on a sofa. Bed was beautiful and bathroom very nice and modern with 2 showers in case you don't want to get your hair wet!

Stayed in April 2024

Old heating system in historic old property and the heating was on and the place was like a sauna. My room was ok because I had the window open the whole time and through the night. The bathroom was small but cute, but not clean, the bath looked clean but when you run your hand on it there was definitely bath scum/tide mark, so I had a shower, sealant around bath and sink not clean and mouldy. The bedroom was clean but the bathroom could do with a thorough clean.

Location, parking, large room and comfortable bed, friendly staff and in person check in which is lovely. Gorgeous linen and towels. Very quiet even with the window open, so I had a great nights sleep. Delicious cooked breakfast and buffet at the sister hotel, Derby Manor across the road

Stayed in April 2024

The pressure of the toilet wasn't sufficient to take anything and when we complained about it staff couldn't provide any solution. Given that we had this issue, my husband attempted to go to the public restrooms in the building but it was completely clogged. I understand it's an old construction, but I believe they shouldn't be booking these rooms in this condition and major work must be done. Also, the roof of our room was full of spiderwebs.

The breakfast was very good, although it was served in the hotel across the street.

Stayed in March 2024

Nothing could be better.

Everything was great, lovely room.

Stayed in March 2024

Beautifully furnished and very comfortable. Friendly staff.

Stayed in March 2024

We only stayed one night so there was nothing we didn't like. When we arrived there looked like an electric car charger but it was not operational. We have a full electric car so it would have been useful but we found a charger along the sea front the following day , so not a problem

Good value for money . Receptionist welcoming and efficient. It is an old building so fabulously quirky and classic. We had room 1 , a suite , slightly raised bath but as we have no mobility issues was fine. Wandered next door for breakfast into a sister hotel which was like an updated version on ours. Breakfast was plentiful , there was enough to choose from and the cooked element very tasty. Very pleased with our nights stay

Stayed in April 2024

Nice room , very good breakfast

Stayed in March 2024

We had a small problem with hot water for our room but David the manager has responded quickly and efficiently. Thank you.

Lovely building! Close enough to seafront and town, but far enough to be a quiet location. Pleased to have somewhere to park too.

Stayed in March 2024

The main disadvantage is that breakfast is served in the sister hotel, which is not so much next door but across a road. Weather was fine, but this isn't clear until you've already booked, and even then the fine details (like having to cross a road) aren't mentioned.

The room was comfortable with a high ceiling which made it feel spacious, and looked out onto a small private garden Breakfast was good quality

Stayed in March 2024

Room 7 is a badly designed suite, which could easily be made into a luxury standard room, but the space is badly utilized.

Great period hotel.

Stayed in March 2024

The bath had hairs in, it took forever to run the bath due to the pressure so we gave up! The bath towels were well worn, not thick amd fluffy. The toilet was not very clean either.

The room was amazing, the features etc...

Stayed in March 2024

Everything was in order

The room had a separate bedroom from a tiny lounge which was lovely

Stayed in March 2024

Nothing to complain about.

What a great find! Have always struggled to find nice accommodation in the area, but now I have. :-) Smart, Clean, Comfortable, and an excellent breakfast. Thank you.

Stayed in March 2024

Bathroom tiny although had a bath with overhead shower Bed had large dip in mattress on one side, big enough to fill with a cushion. Television should have be bigger.

Breakfast was excellent, plenty of choice and cooked was good. Nice room, a master so larger, Large bed very comfortable one side Tea and coffee in room but also in hotel lounge, available all day.

Stayed in March 2024

bed very soft, and a small double

decor

Stayed in March 2024

Going to a different hotel for breakfast. Some cobwebs in our room

The breakfast was lovely but we had to go to the sister hotel which was close but if it had been raining would not be ideal

Stayed in March 2024