North Terminal, Gatwick Airport, Horley, RH6 0PH, United Kingdom
#9 of 30 hotels in Horley
Guests' ChoiceBased on 11856 hotel reviews
8.4Cleanliness
9.1
Comfort
9.2
Location
9.5
Facilities
8.7
Staff
8.7
Value for money
7.7
Free WiFi
8.6
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End of dialog contentReviewed: 28 March 2024
Graham
United KingdomUnfortunately the restaurant we wanted to eat in was full and was offered a different one which wasn’t very nice
Location couldn’t be better
Stayed in March 2024
Reviewed: 28 March 2024
Carolyn
FranceGreat location after a late flight. Quiet and comfortable.
Stayed in March 2024
Reviewed: 27 March 2024
Adele
United KingdomProximity to the airport.
Stayed in March 2024
Reviewed: 27 March 2024
David
United KingdomCould do with a decent bar.
Location. Perfect for a flight
Stayed in March 2024
Reviewed: 26 March 2024
Guy
SwitzerlandNo complaints, all good.
Location great, a short walk from the terminal. The receptionist was super helpful and welcoming. The bedroom was very clean and extremely comfortable. Breakfast was good, well worth it. I enjoyed my stay, and will return.
Stayed in March 2024
Reviewed: 26 March 2024
Anurag
United KingdomThe location was excellent, basically across the road from the North Terminal. The room was clean and very comfortable and the staff were lovely.
Stayed in March 2024
Reviewed: 26 March 2024
Karen
United Kingdomwas ok
the location - served a purpose for an overnight stay before an early morning flight
Stayed in March 2024
Reviewed: 25 March 2024
Jonathan
PortugalFelt the in-room coffee/tea refreshments could have been much better for the price. No hot chocolate and very little coffee/tea choice. No biscuits. Very poor when you consider the hotel brand.
Great location and very comfortable
Stayed in March 2024
Reviewed: 25 March 2024
Helen
United KingdomCost a lot for 1 night
Room was nice. Restaurants were good. All staff were excellent
Stayed in March 2024
Reviewed: 25 March 2024
Julie
United KingdomSign posting to car park very poor. I circled twice and could not find the Sofitel car park. Eventually I parked in the nearest one to the hotel, which was Gatwick short stay and ended up paying £120 for a 14 hour stay. Not very impressed!
bed
Stayed in March 2024
Reviewed: 24 March 2024
Suchana
Canadaprice
very comfy bed, sexy interior. nice black marble in the bathroom
Stayed in March 2024
Reviewed: 24 March 2024
Jacqueline
United KingdomGood location for a stay for an early flight. Good facilities.
Stayed in February 2024
Reviewed: 24 March 2024
Margaret
United KingdomLiked everything about it.
Stayed in March 2024
Reviewed: 24 March 2024
Suzanne
United KingdomYour reception staff! What a miserable bunch! Surly, unfriendly, look as they they hate every moment of being there?
Early flight meant no breakfast again :-( Lovely clean hotel and very comfortable bed
Stayed in March 2024
Reviewed: 24 March 2024
Clive
SpainExpensive drinks
Close to airport
Stayed in March 2024
Reviewed: 23 March 2024
Glen
United KingdomBreakfast not included.
Overall good, breakfast could have been included.
Stayed in February 2024
Reviewed: 23 March 2024
Yacht-surveyor
United KingdomThis is my go to hotel when I have an early morning flight, a few minutes walk into the terminal at Gatwick. The Thai restaurant onsite is good with an interesting menu
Stayed in February 2024
Reviewed: 23 March 2024
Gerald
FranceRoom key stopped responding. Lift out of order
Location, facilities and comfort
Stayed in March 2024
Reviewed: 23 March 2024
Roger
United Kingdomservice slow in the restaurant, poor menu selection, for dinner in the evening
the bedroom / bathroom excellent -very comfortable bed the porters and desk staff were helpful and friendly
Stayed in March 2024
Reviewed: 23 March 2024
Fenn
United KingdomWe were placed in an outward facing room which we had never stayed in before Never Again!! Sleepless night due to constant shuttle noise - every few minutes! Neither of us slept above an hour total. Paramount when checking out super early for a long flight
We LOVE Sofitel.. well, until this last visit, we have always slept well.
Stayed in February 2024
Reviewed: 23 March 2024
Ruth
PortugalNo bath in room
Location
Stayed in March 2024
Reviewed: 23 March 2024
Deborah
United KingdomEase of access to Gatwick airport for early morning flight. Ease of check in very nice room really comfortable beds Good choice of onsite dining options
Stayed in March 2024
Reviewed: 22 March 2024
Rene
GhanaBathroom was small
Close proximity to the airport
Stayed in March 2024
Reviewed: 22 March 2024
Mark
FranceAtrium.
Location, linens, water pressure
Stayed in March 2024
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