108 Brook Street, Chester, CH13DU, United Kingdom
Based on 249 hotel reviews
7.0Cleanliness
7.8
Comfort
7.7
Location
8.5
Facilities
6.8
Staff
8.4
Value for money
7.9
Free WiFi
6.2
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End of dialog contentReviewed: 26 September 2022
Golder
United KingdomLocation was superb. Staff very friendly and helpful
Stayed in September 2022
Reviewed: 17 September 2022
Lisa
United KingdomThe toilet/shower room. Was really small and you had to back into it to use the loo
Decent location for the needs of our trip
Stayed in August 2022
Reviewed: 5 July 2022
Lauren
United KingdomThe bathroomWas very small
Beautiful place and large Beautiful bedroom
Stayed in July 2022
Reviewed: 27 June 2022
Joe
United Kingdomclose to the town and friendly staff. nice rooms
Stayed in June 2022
Reviewed: 29 May 2022
Steven
United KingdomShower and toilet area could be bigger. Quite a squeeze but manageable.. Not enough plug sockets.
Good size room and comfy bed. Nice place for a base to explore Chester. Good pubs and eating places nearby.
Stayed in May 2022
Reviewed: 22 May 2022
James
United KingdomNothing really, it was ok
Location
Stayed in May 2022
Reviewed: 9 May 2022
Patricia
United KingdomThe advert I read did state there was breakfast but upon my return, Booking.com said otherwise.
Stayed in May 2022
Reviewed: 9 May 2022
Virginia
United KingdomThe bathroom, so small and cramped
Friendly, helpful and convenient
Stayed in May 2022
Reviewed: 2 May 2022
Aimee
United Kingdomsmall bathroom
the location was great, spacious room and great value for money
Stayed in May 2022
Reviewed: 25 April 2022
Dot
United Kingdomthe stairs were difficult for me as I have arthritis and you had to step up into the tiny toilet/shower room
it was spotlessly clean
Stayed in April 2022
Reviewed: 11 April 2022
Janine
United KingdomSlightly tired decor but still nice. Not that I didn’t like it, but the shower and toilet room is an all-in-one pod, which takes a little getting used too especially as it requires a fairly steep step up into and out of (slightly awkward if you are on the mature (stiff) side and possibly if you are of a large build) but the shower worked well so no real complaints and I did get used to it
Great location, short walk into Chester Centre. staff were welcoming and friendly. rooms were very spacious and reasonably clean. bed was very comfortable. all the usual amenities like TV, hairdryer and tea & coffee facilities were available along with ironing board and iron
Stayed in April 2022
Reviewed: 21 January 2022
Agnes
United KingdomBathroom with shower was awful, couldn't use, clean but couldn't move far to small.
Location was really good,beds where really comfy and it was lovely and warm .
Stayed in December 2021
Reviewed: 16 January 2022
Missy
United KingdomHardly any plug sockets. The toilet and shower room was so tiny. No bar or food.
Clean. Comfy beds.3 mins from train station. Reception staff very polite.
Stayed in January 2022
Reviewed: 11 January 2022
Liam
Spainbathroom pod was tight, especially considering the size of the room.
good location, check in was quick and easy and the guy was friendly.
Stayed in January 2022
Reviewed: 5 January 2022
Caroline
United Kingdomtiny bathroom like a cubicle no breakfast included or offered no door on wardrobe downstairs reception area needs tidy and paint
good location but not very picturesque overlooked a car wash by station comfortable bed and clean room
Stayed in January 2022
Reviewed: 29 December 2021
Annie
United KingdomThe property was clean and the staff friendly and helpful.
Stayed in December 2021
Reviewed: 24 December 2021
Rob
United KingdomFire alarm went off on first night quite a few times, people smoking in a room apparently!
Location, nearby car parks
Stayed in November 2021
Reviewed: 20 December 2021
Bridgitte
United KingdomClean and comfy room, very helpful staff
Stayed in December 2021
Reviewed: 10 December 2021
Sian
United KingdomNo wifi password written down in the room.
The owner was so lovely, took me to my room himself. Room was clean and very comfortable- decor was dated but definitely didn’t effect the stay at all. Hotel was located perfectly from the city centre and the train station. Would definitely stay again!
Stayed in December 2021
Reviewed: 10 December 2021
Leanda
United KingdomThere was no breakfast
Great value for money and only a short walk into the city
Stayed in December 2021
Reviewed: 8 December 2021
Roy
United Kingdombit outside city centre
good and clean
Stayed in December 2021
Reviewed: 8 December 2021
Leanna
United Kingdomthe bedroom itself was ok but there was a spring that was broken on the mattress that kept digging in, there was a mattress protector on the bed which kept sliding off and also if you wanted to sit up in bed you couldn’t as bed moved away from wall as on wheels, the bathroom wasn’t really a bathroom it was more like a portaloo in a cupboard with a shower.
we had no hot water so told the staff and by the time we came back from our day out it was sorted.
Stayed in December 2021
Reviewed: 8 December 2021
Joanne
United KingdomThe bathroom was a tad to small
Really nice place
Stayed in December 2021
Reviewed: 1 December 2021
David
United KingdomExcellent value and ideal location being about 200 yards from the car park at Chester Railway Station.
Stayed in November 2021
Reviewed: 30 November 2021
Linda
United Kingdomthe hotel is just around the corner from the train station , and five minutes away from the town centre. Sal, the proprietor was a lovely man , extremely friendly and welcoming and very keen to help with anything we might need help with.
Stayed in November 2021
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