Bradley Way, Southend-on-Sea, SS4 1BU, United Kingdom
#7 of 12 hotels in Southend-on-Sea
Guests' ChoiceBased on 837 hotel reviews
7.8Cleanliness
8.3
Comfort
8.3
Location
8.5
Facilities
7.8
Staff
9.0
Value for money
8.1
Free WiFi
8.2
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End of dialog contentReviewed: 22 April 2024
Calum
United KingdomUrine stains on the wall by the toilet & no baked beans with breakfast
Location. staff, room size & breakfast
Stayed in April 2024
Reviewed: 22 April 2024
Peter
United KingdomNothing to say, everything was good
Lovely full English breakfast. Comfortable clean room and bed
Stayed in April 2024
Reviewed: 20 April 2024
Nick
United KingdomNo negative comments - pillows a little lumpy but all positive
Everything
Stayed in April 2024
Reviewed: 19 April 2024
Dean
United KingdomRestaurant not open!
Convenient location, no frills hotel, comfortable with enough facilities.
Stayed in April 2024
Reviewed: 9 April 2024
Steve
United KingdomBreakfast was adequate and what we expected. The room was clean, spacious and the bed comfortable
Stayed in April 2024
Reviewed: 8 April 2024
Charles
United KingdomHousekeeping could be better. Bathroom (toliet and plug hole/ overflow) should have been cleaned better than they were. Sidelights in bedroom didn't work.
Friendly, pleasant stay. Breakfasts were great - lovely staff.
Stayed in April 2024
Reviewed: 29 March 2024
Antonia
United KingdomClose to the station and the staff were very helpful
Stayed in March 2024
Reviewed: 16 March 2024
Jayne
United KingdomNothing
Another great stay. Lovely place and great staff
Stayed in February 2024
Reviewed: 15 March 2024
Mark
United KingdomToilet was verry dirty and room was dusty
Friendly staff nice a quiet in the room
Stayed in March 2024
Reviewed: 10 March 2024
Miranda
United KingdomThe mattress was a bit hard
The breakfast was very good and good selection
Stayed in March 2024
Reviewed: 9 March 2024
Valeriu
United KingdomI didn't like that there was not enough hand ,shower gel and shampoo. Just 2 5ml tiny containers just enough for 1 wash. I had to wait almost 20 min to be checked in. The lady was on the phone all this time even if 2 other people were around the desk. No greeting no sorry to keep you waiting no nothing. The breakfast was lovely but no beans which was annoying. Other then that everything was ok.
Rooms tidy and clean.
Stayed in March 2024
Reviewed: 28 February 2024
David
United KingdomThe weekday breakfast time (7 to 9) was a little restrictive.
executive double room was excellent value, huge,very comfortable bed and large well equipt bathrrom. Staff were friendly and helpful. Good breakfast included.
Stayed in February 2024
Reviewed: 26 February 2024
Robert
United KingdomThere was a wedding reception on, but in fairness the DJ stopped bang on midnight as we were advised on check in. Suggest checking ahead as this is a licensed wedding venue so I imagine it happens a fair amount. Didn't spoil our trip as we were out all night and just staying over to see friends locallty
Tidy room, friendly staff, great cooked breakfast
Stayed in February 2024
Reviewed: 21 February 2024
John
United KingdomWedding reception but not told before arrival which meant the bar was closed. Extremely uncomfortable bed in the Single room!!
Nice, clean. Good breakfast.
Stayed in February 2024
Reviewed: 19 February 2024
Steven
United KingdomWedding noise but that’s not unusual
Location and free parking
Stayed in February 2024
Reviewed: 18 February 2024
Anthony
United KingdomProperty really needs a refresh. Bathroom tiles were mouldy, carpet needed cleaning, bed odorous, really needs fresh paint. This used to be a really great hotel but now the decor is tired and it just needs bringing back to a standard. You cannot allow mould in bathrooms over tiles and walls. It’s the staff that’s great, give them a decent fresh looking hotel to run.
Staff are so polite and helpful. The best part of the whole hotel is their staff
Stayed in February 2024
Reviewed: 18 February 2024
Jacky
United KingdomIt was a very cold day when we arrived. The hotel was freezing. And then when you get into your room you have to program the heater to come on. Also we couldn't get any extra tea, coffee , milk or sugar as the cupboard outside our room was empty and we couldn't find a member of staff to ask for any.
Stayed in January 2024
Reviewed: 16 February 2024
Sanjay
United KingdomAll good
Stayed here many times before and was not disappointed again. Many thanks
Stayed in February 2024
Reviewed: 15 February 2024
Tim
United KingdomDidn't do an evening meal so had to go out. Room was noisy from doors slamming shut as my room was close to reception. Parking was a bit cramped although public carpark next door.
Nice spacious room. Nice furnishings. Good breakfast.
Stayed in February 2024
Reviewed: 6 February 2024
Elaine
United KingdomThe hotel could do with a spring clean. The bed was comfortable and spotless but there were a few cobwebs around the room.
Hotel is in a great location. The staff are lovely and friendly and breakfast was good.
Stayed in February 2024
Reviewed: 3 February 2024
Clive
United KingdomFriendly staff, nice breakfast.
Stayed in January 2024
Reviewed: 23 January 2024
Rebecca
United KingdomHeating wasn’t on in the room when we arrived and was a very cold day so took ages to warm up
Good value for money. Lovely breakfast. On duty manager was lovely and helpful. Would stay again.
Stayed in January 2024
Reviewed: 9 January 2024
Richard
United KingdomBreakfast was great! Lovely FOH staff. Nice warm room on a cold winter night.
Stayed in January 2024
Reviewed: 23 December 2023
Debbie
United KingdomNothing
Lovely, clean hotel really welcoming check in lady. Room really nice will definitely recommend and revisit. We'll done!! Breakfast outstanding lovely produce and attentive staff.
Stayed in November 2023
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