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Reviews of Malmaison Glasgow 4 stars

278 West George Street, Glasgow City Centre, Glasgow, G2 4LL, United Kingdom

#59 of 82 hotels in Glasgow

Guests' Choice

Review score

Based on 2595 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.5

  • Location

    8.5

  • Facilities

    8.1

  • Staff

    9.1

  • Value for money

    7.7

  • Free WiFi

    8.5

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Showing 1 – 25

  • Reviewed: 24 April 2024

    9.0
    Lovely really enjoyed. Good wonderful:)
    • Leisure trip
    • Couple
    • Club Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    Meant to be large queen bed - actually 2 x single pushed together

    Unique building

    Stayed in March 2024

  • Reviewed: 24 April 2024

    9.0
    • Leisure trip
    • Solo traveller
    • Club Room
    • Stayed 1 night

    This review has been hidden because it doesn't meet our guidelines.

  • Reviewed: 13 April 2024

    9.0
    Nice stay, but construction work meant an early rise.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    £21 for breakfast...but my poached eggs were overcooked, as was the blackpudding and bacon. Sausage was good, but too expensive for the cost.

    The hotel was lovely, staff great...couldn't fault it, but the work on Pitt street...I'm sure legislation states that you can do work (loud) before 8am.at a weekend, bit we were wakened at 7am with construction noise. Not the hotels fault I know.

    Stayed in April 2024

  • Reviewed: 10 April 2024

    9.0
    Beautiful, comfortable and friendly.
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Building works outside our window, woke us early. We were not informed beforehand.

    Friendly staff especially receptionist. Modern clean and comfortable.

    Stayed in April 2024

  • Reviewed: 9 April 2024

    8.0
    Great location, typical Malmaison vibe but restaurant overpriced
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    View from room was a brick wall. Breakfast wasn’t great value for money. Small selection of continental options and a small ‘full’ breakfast for £21!

    Vibe & decor are great. Staff helpful

    Stayed in April 2024

  • Reviewed: 8 April 2024

    8.0
    Very comfortable and excellent hotel.
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The room had a kettle, coffee, tea facilities, etc but didn't supply water for the kettle.

    Room was very comfortable and spacious. The hotel restaurant was very good for dinner and breakfast. The location was excellent as the hotel is nice and quiet but also within walking distance from city centre.

    Stayed in April 2024

  • Reviewed: 8 April 2024

    7.0
    Lovely weekend away but below par room in Glasgow.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Our standard room was tired and stuck away at back of hotel. Bathroom needed attention with some bits old and falling off. The main room window was enormous and not able to be opened closed without staff assistance unfortunately. Room below normal malmaison standards I'm afraid.

    Staff were very friendly and knowledgeable about local area. Greeting at reception was lovely after a wet walk up the hill from the station.

    Stayed in April 2024

  • Reviewed: 8 April 2024

    8.0
    Fine
    • Business trip
    • Group
    • Standard Double Room
    • Stayed 1 night

    Breakfast expensive

    Stayed in April 2024

  • Reviewed: 7 April 2024

    8.0
    Excellent stay at The Malmaison
    • Leisure trip
    • Couple
    • Club Room
    • Stayed 3 nights
    • Submitted via mobile

    The rooms tend to get quite warm and the windows don’t open much so we did have to use the fan for the majority of our stay.

    Staff were excellent, super welcoming and friendly. Lovely spacious room, bed was extremely comfortable and the bathroom was gorgeous too.

    Stayed in April 2024

  • Reviewed: 6 April 2024

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Club Room
    • Stayed 2 nights

    I stayed 2 nights at Malmaison Glasgow, I was traveling for work and had a wonderful stay. The room that I had was spacious and cozy. The bathroom was really nice. The breakfast was typical english breakfast, ok, but not my favourite type of breakfast, but that is personal taste of course. However the staff was wonderful and helpful. I forgot my headphones at the hotel room, and only realised when I got home to Iceland. They were so generous to send me the headphones without hesitation, and at not extra cost. Thank you so much.

    Stayed in March 2024

  • Reviewed: 5 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Slightly outdated room

    Very friendly staff

    Stayed in March 2024

  • Reviewed: 4 April 2024

    9.0
    Very helpful staff and a very comfortable stay.
    • Leisure trip
    • People with friends
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    A fridge in the room would be good. A hand held shower head as well as the main shower head would be good.

    Lovely hotel, very stylish.

    Stayed in April 2024

  • Reviewed: 4 April 2024

    8.0
    Good value for money
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    Shower wasn't great water pressure and the plug in the sink in bathroom didn't work correctly. Took a very long time for the water to run cold as well. TV in lounge didn't work properly.

    Room had a mezzanine level - very quirky. Bed was very comfortable, clean towels and bed linen. Room had all the facilities you would need for a short stay.

    Stayed in March 2024

  • Reviewed: 3 April 2024

    7.0
    Overall great hotel and location was excellent. Staff couldn't be more helpful.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Cleanliness of bathroom let it down a little - had to request that it be cleaned again.

    Staff on arrival and throughout stay were incredibly helpful - easily arranged for us to store baggage etc there as our room wasn't ready when we arrived early. When we came back to check in that afternoon the lady at reception was lovely and as our room wasn't ready she arranged us free drinks in the bar until she came and found us. She also took our suitcase to the room for us so it was there for us when we got in. The room was lovely, really spacious and great comfy bed. Would be better if there were plugs by the bedside tables as this is always handy but not the biggest deal. Unfortunately our bathroom was a bit dirty when we arrived with a few stray hairs left around (yuck). But we spoke to the lady at reception again and she arranged for it to be cleaned so can't fault the service at all.

    Stayed in March 2024

  • Reviewed: 3 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Club Room
    • Stayed 1 night

    nothing

    all good

    Stayed in March 2024

  • Reviewed: 2 April 2024

    7.0
    Location and breakfast were really good Mattress was very poor
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The bed was very poor and we did not get a good sleep

    The location

    Stayed in March 2024

  • Reviewed: 2 April 2024

    8.0
    Very interesting building although quite a long walk to the centre shops etc
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    I woke early and wanted to read but you couldn’t have lights on by the chair without a spotlight being on the bed

    The physical look of the building

    Stayed in April 2024

  • Reviewed: 1 April 2024

    8.0
    Good location and great staff
    • Leisure trip
    • People with friends
    • Club Room
    • Stayed 4 nights
    • Submitted via mobile

    Our room was dark. Also, we were offered an Eco option of drinks at the bar in place of our rooms being serviced but in hindsight we would have preferred to have had our rooms lightly cleaned as we were here for four nights and it meant keep getting supplies from reception and using our towels to dry our used coffee cups and making our own bed whilst on holiday!

    The staff. All were very helpful, friendly and professional. Good location, great bar and really nice breakfast

    Stayed in April 2024

  • Reviewed: 1 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Club Room
    • Stayed 1 night
    • Submitted via mobile

    Bed was big and comfortable staff were all really friendly and helpful

    Stayed in April 2024

  • Reviewed: 1 April 2024

    8.0
    Perfectly good and adequate pit stop. Probably upgrade to club room if able.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing. Road works make a bit inaccessible currently.

    Good vibe. Room adequate but small.

    Stayed in March 2024

  • Reviewed: 1 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The dark grey room decor not my taste and I found it a bit gloomy along with the lighting but personal taste so not an issue.

    Wonderfully warm welcome from the receptionist. Bar staff really friendly, efficient and professional. Lovely relaxed bar to sit and have gorgeous cocktails in. Had lunch the next day - top class service and food. All round outstanding service from start to finish. Good location for city centre - 5/10 min walk from the hustle and bustle.

    Stayed in March 2024

  • Reviewed: 1 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Very comfortable and relaxed. Very enjoyable breakfast. Helpful and friendly staff.

    Stayed in March 2024

  • Reviewed: 27 March 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night

    The room was very clean and comfortable. The bar and restaurant in the hotel were excellent and staff very helpful.

    Stayed in February 2024

  • Reviewed: 25 March 2024

    7.0
    Good location, comfortable beds, decor a bit tired looking
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Decor a little tired and worn.

    Great location, very cool building, nice staff

    Stayed in March 2024

Showing 1 – 25

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