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Reviews of Malmaison Manchester 4 stars

Piccadilly, Manchester, M1 3AQ, United Kingdom

#60 of 112 hotels in Manchester

Guests' Choice

Review score

Based on 4451 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.6

  • Location

    9.2

  • Facilities

    8.2

  • Staff

    8.8

  • Value for money

    7.7

  • Free WiFi

    8.4

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Showing 1 – 25

  • Reviewed: 29 March 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    N/A

    The bed was so comfortable, could have stayed there all day. The decor was very much to my taste with a desk if needed. Good tourist hotel close to train station.

    Stayed in January 2024

  • Reviewed: 28 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Club Twin
    • Stayed 1 night
    • Submitted via mobile

    Bathroom a little tired but very clean.

    Comfortable spacious room, and well placed for central Manchester

    Stayed in March 2024

  • Reviewed: 25 March 2024

    9.0
    Great location & an enjoyable birthday treat
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    One of the lifts was not working properly

    Location, facilities, staff & food

    Stayed in March 2024

  • Reviewed: 24 March 2024

    9.0
    Lovely would stay here again!
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Lovely and clean & warm! Staff very friendly and attentive!

    Stayed in March 2024

  • Reviewed: 24 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    It was very hot

    Its location

    Stayed in March 2024

  • Reviewed: 22 March 2024

    7.0
    Lovely hotel, spoiled a bit by the very weak shower and lack of compensation. We stayed in a club delux room and expecte
    • Leisure trip
    • Couple
    • Club Deluxe Double
    • Stayed 1 night
    • Submitted via mobile

    Shower was poor

    Love the design of the rooms

    Stayed in March 2024

  • Reviewed: 21 March 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Really lovely hotel, nice staff & very clean

    Stayed in March 2024

  • Reviewed: 20 March 2024

    8.0
    Have stayed before & will do again
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Perfect near the station

    Stayed in February 2024

  • Reviewed: 20 March 2024

    8.0
    Nice hotel booked for a birthday as it was advertised as spa hotel but there was no pool, would go back as staff were lo
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    That there were no stairs to our room.

    The staff were very helpful and the food was amazing.

    Stayed in March 2024

  • Reviewed: 19 March 2024

    7.0
    Great hotel in a good location and lovely staff, just the room was to dark and was a bit small.
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    I upgraded to a twin deluxe, which I though was on the small size. The lighting was terrible as it was to dark when getting ready and putting makeup on.

    It was in a great location and great value for money. The staff were lovely.

    Stayed in March 2024

  • Reviewed: 17 March 2024

    8.0
    I would give 8 - 10 down to a good breakfast
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    Mirrors was not clean and lighting for shaving

    The breakfast was very good. The mirrors in the bedroom were dusted and needed cleaning

    Stayed in March 2024

  • Reviewed: 16 March 2024

    7.0
    great
    • Leisure trip
    • Family with young children
    • Club Deluxe Double
    • Stayed 1 night
    • Submitted via mobile

    sofa bed uncomfortable

    everything was really great - the staff especially helpful- breakfast lovely- the only ‘negative’ was the very lumpy and uncomfortable sofa bed

    Stayed in March 2024

  • Reviewed: 16 March 2024

    9.0
    Excellent for business and relaxation
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Comfortable, welcoming hotel, very close to the railway station, nice bar and restaurant and a good selection for room service. Also a really lovely spa, so good for work.and relaxing!

    Stayed in March 2024

  • Reviewed: 16 March 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    great room service. helpful staff. great location

    Stayed in February 2024

  • Reviewed: 15 March 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night

    Extremely helpful and friendly reception.

    Stayed in February 2024

  • Reviewed: 14 March 2024

    9.0
    Very good value for money
    • Leisure trip
    • Family with young children
    • Club Double
    • Stayed 1 night

    Nothing.

    The great overall ambiance, the space of the family roon, the kindness of the staff (reception and room staff very helpful). Location is great, very convenient, good quality food (breakfast and finger food at the bar). We definitely recommend, and will come back. Thank you!

    Stayed in March 2024

  • Reviewed: 9 March 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Room was a cold and took a few hours to heat up.

    Quick check in, check out. Good breakfast. Warm shower.

    Stayed in March 2024

  • Reviewed: 8 March 2024

    7.0
    ok but a little more attention to detail regarding room comfort and staff needed
    • Leisure trip
    • Solo traveller
    • Club Double
    • Stayed 2 nights

    I took the no-clean offer, which was fine, but had to request fresh towels and water 3 times. Bathroom badly planned - loads of space but very small shower - only 'rainfall' showerhead which is terrible for hairwashing! Please add hair conditioner to the toiletries. Very little space to put clothes in a tiny wardrobe - too small for 2 people. Room quite dark.

    Location great. v large room.

    Stayed in March 2024

  • Reviewed: 7 March 2024

    9.0
    great place to stay in Manchester
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night

    room was large and beds very comfortable lovely breakfast

    Stayed in March 2024

  • Reviewed: 4 March 2024

    8.0
    Great location and lovely breakfast.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    I ordered a fish wrap and the fish was cold, which was a bit unpleasant. Some of the decor needed a little TLC such as painting over scuffs and chipped paint.

    Lovely reception and room, nice bar to have lunch and a drink in. The bar staff were very nice and professional.

    Stayed in March 2024

  • Reviewed: 3 March 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Great location, easy walk from the station. Convenient for the Northern Quarter etc.

    Stayed in March 2024

  • Reviewed: 3 March 2024

    8.0
    Comfy, nice food, nice massage in the spa
    • Leisure trip
    • Group
    • Club Twin
    • Stayed 1 night
    • Submitted via mobile

    Confusion with the car park, there is a near by car park that guest use however it was difficult to find and we ended up parking in one very far away. Multiple car parks with the same name wasn’t very clear. I would suggest dropping off your bags first for a less stressful experience

    Spa was lovely, we had continental breakfast included but you had to pay extra for hot food. Room was nice.

    Stayed in February 2024

  • Reviewed: 2 March 2024

    7.0
    Good
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 1 night

    Way too warm so sleep was tricky. Wasnt aware how you turned down and windows couldnt be opened. Lifts were a mystery too! Ended up in the Spa!

    Great breakfast. Do include this if staying.

    Stayed in February 2024

  • Reviewed: 2 March 2024

    9.0
    Great value, great location for the train . Very good staff
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Not hotel fault, but police sirens during the night

    Early check in

    Stayed in February 2024

Showing 1 – 25

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