Mar Hall Drive, Earl of Mar Estate, Bishopton, PA7 5NW, United Kingdom
#2 of 3 hotels in Bishopton
Guests' ChoiceBased on 903 hotel reviews
7.9Cleanliness
8.5
Comfort
8.6
Location
9.0
Facilities
7.9
Staff
8.9
Value for money
7.6
Free WiFi
7.6
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End of dialog contentReviewed: 15 March 2024
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United KingdomSpa facilities should be better
Rooms are luxurious
Stayed in February 2024
Reviewed: 12 March 2024
Marie
United KingdomSaunas were all out of order, pool looked a bit dirty Shower in room was dated and water took a long time to drain away.
staff were very welcoming and friendly, room was lovely and warm, clean and very quiet.
Stayed in February 2024
Reviewed: 9 March 2024
Stephen
United KingdomThis hotel is currently undergoing refurbishment and we were aware of this. The room and food were great.
Room was great and the meals were excellent.
Stayed in March 2024
Reviewed: 26 February 2024
Julieanne
United KingdomNot all leisure facilities in use
Beautiful location and stunning building
Stayed in February 2024
Reviewed: 24 February 2024
Dora
United KingdomBig spacious room, went for special occasion. Breakfast was very tasty.
Stayed in January 2024
Reviewed: 19 February 2024
Leah
United KingdomStaff coming in to the room when we was in
The location and the pool
Stayed in February 2024
Reviewed: 19 February 2024
Patricia
United KingdomParts of property are a bit run down, mainly the walkway to the spa.
The grand hall is very special and food and staff both excellent
Stayed in February 2024
Reviewed: 18 February 2024
Suzanne
United KingdomBreakfast overcooked.
Room lovely, but a bit tired, staff lovely, main meal lovely, disappointing that one breakfast was overcooked.
Stayed in February 2024
Reviewed: 16 February 2024
Angela
United KingdomSome of the spa was broken,no hot tub,some of the steam rooms sauna was broke.
Food amazing staff great,beautiful building.
Stayed in February 2024
Reviewed: 14 February 2024
John
United KingdomGiven the hotel's recent circumstances it's clear that a number of issues are in the process of being resolved. This did not detract from our visit
Breakfast was very good. Great choice and no complaints 👌 The location was known to me and didn't disappoint.
Stayed in February 2024
Reviewed: 14 February 2024
Mairij
United KingdomObviously having read other reviews we knew not to expect the highest standard of decor ect in the building. Yes it's getting a much needed refurb and carpets need updating ect but we looked passed all that. Damp in hall carpets outside the pool area, saunas not working, but we knew that before we went. The grounds are filled with old hot tubs loungers ect but I'm sure once the new owners sort it all out it will be an absolutely stunning place to visit. We loved our room but there was just little inconveniences like the door not locking properly and no plugs by the bed. Dinner while lovely was a very limited menu and was much more expensive than the sample menu used on the website. That really needs updated as its very misleading. While we appreciate a hot plate at breakfast these were ridiculously hot. Even with a napkin or two you couldn't pick them up. The poached eggs had an odd smell and they were basically liquid when you cut into them.
Absolutely stunning building in a beautiful part of the country. The grounds to hotel are lovely. Our room was big and beautiful with a view straight out to the golf course. Beautiful big pool all to ourselves. Grand entrance, hall, bar and dining area.. It really is a wonderful building. We liked our dinner and cocktails, and all the staff were lovely. Breakfast was great too. We loved our stay
Stayed in February 2024
Reviewed: 11 February 2024
Lianne
United KingdomWe had a few issues but they didn’t impact our stay too much. Feel like the rooms just need some TLC. We had some wallpaper coming off the wall and a blocked sink and toilet on arrival. It was sorted by staff promptly. Same with the spa - just needs some investment. We still had a great time!
Room exceeded expectations! Was really large and loved the extra touches, made it feel premium. Staff were all extremely helpful and polite. Loved the bar and restaurant for both dinner and breakfast.
Stayed in February 2024
Reviewed: 11 February 2024
Jacqueline
United KingdomCooked breakfast wasn’t great.Sausages and bacon were hard,haggis was like muesli,potato scones were greasy.Very disappointing.Think in a hotel like this you should make the breakfast to orderWorst breakfast we’ve had in a long time by far.Facilities weren’t great.Saunas not working,gents changing room shut,very cold walk to the pool.When we arrived our room was freezing.Only one of our heaters worked.Ceiling bulb was out and bathroom was cold.
Location,views and staff
Stayed in February 2024
Reviewed: 9 February 2024
Rachel
United KingdomThe pool area and spa is really pretty run down - sauna out of order, and steam room a bit grim. Staff in the spa had not responded to email to confirm spa treatments, so did not get these. And staff in spa appeared to be more interested in chatting to each other than making bookings etc.
The staff on reception and in the hotel bar and restaurant were very good. The rooms were spacious and clean - and the building is lovely. However, all is in need of an upgrade and I believe this is on the cards - but room rate that we got reflected this, and was good value.
Stayed in February 2024
Reviewed: 5 February 2024
Norman
United KingdomYes its not 5 star maybe 4 it has a long way to get to 5 but the transition is just starting & going by what we here it will be stunning as long as they keep the good staff & dont over price it then its going to be a winner.
Visited a number of times we love the building,the rooms also the situation is beautuful with lovely friendly staff.The food has improved also.The building is so romantic & beautiful.
Stayed in February 2024
Reviewed: 5 February 2024
Pauline
United KingdomWas a great experience staying in your Grand hotel and the history of the building
Location and price, although room 49 is a long way away from reception, bar and restaurant
Stayed in February 2024
Reviewed: 5 February 2024
Linda
United KingdomThe bathroom, although very well appointed, was a bit in need of a refresh, but not a problem, we commented on it when checking out. The buffet breakfast was a bit limited but we have had far worse!
Lovely hotel, friendly staff. Convenient for Glasgow airport if you want to splash out a bit! Would have liked to stay longer and explore to grounds and try a spa treatment. We stayed 2 nights after returning from our 45th anniversary holiday, 2 weeks in Madeira, we needed some Glasgow shopping before returning home, the west coast. We also treated ourselves to a meal in the Cristal restaurant which was very nice.
Stayed in November 2023
Reviewed: 3 February 2024
Wilma
United KingdomThe staff were wonderful and ensured a wonderful stay for myself and little grandson. The room was very comfortable, as was the bed. The ambience in the Grand Hall makes for a wonderful and relaxing place to enjoy some food or drinks. We used the pool both days, and it was a treat to share with only a couple of guests. The grounds and surrounding area make for a very peaceful and relaxing break.
Stayed in February 2024
Reviewed: 31 January 2024
Christian
United KingdomSignposting of how to get to pool and reception.
Fantastic building, room and friendly staff. Breakfast excellent too as was the pool.
Stayed in January 2024
Reviewed: 28 January 2024
James
United KingdomFood was good but same menu each night
Lovely big suite
Stayed in January 2024
Reviewed: 27 January 2024
Lorraine
United KingdomNot 5* but that is reflected in the price.Some of the food was overpriced but most of it was tasty.
Fabulous building and surrounding area amazingStaff were fabulous especially considering the hotel is in the process of change of ownership.One course was not up to standard but this was resolved in a very nice manner by staff.Breakfast was lovely and so was room.Needing a revamp in certain areas and not a 5* rating but that was reflected in the cost and I would say it was good value for money Spa was good but again not 5*.I would go back.
Stayed in January 2024
Reviewed: 26 January 2024
Helen
United KingdomSome parts of the extension building in need of refurbishment. However I believe this is all work in progress since the takeover in December. The outdoor spa is not in use and ideally should be used to the maximum similar to the Roxburgh Schloss.
Beautiful historic castle with lots of original features and character. Breakfast was very good, both buffet and table service available. Food was excellent in the evening in the restaurant.
Stayed in January 2024
Reviewed: 25 January 2024
Barbara
United KingdomSome areas looked a little tired and very squeaky floor boards in the bedroom.
Great location. Little noise along the corridors and no high pitch laughing. Food was excellent.
Stayed in January 2024
Reviewed: 24 January 2024
Leanne
United KingdomBreakfast was going to cost extra and also a £10 tray charge to have in your room is excessive especially when staying on your own
Staff were very nice and the room was good but this is reflected in the price I didnt use the facilities so cant comment on that
Stayed in January 2024
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