St Pierre Park, Chepstow, Monmouthshire, Chepstow, NP16 6YA, United Kingdom
#18 of 22 hotels in Chepstow
Guests' ChoiceBased on 1783 hotel reviews
7.5Cleanliness
8.0
Comfort
8.1
Location
8.7
Facilities
7.8
Staff
8.5
Value for money
7.0
Free WiFi
7.6
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End of dialog contentReviewed: 16 April 2024
Rene
United KingdomThe original architecture and very good food. Breakfast was great, evening meal always very, very good.
Stayed in April 2024
Reviewed: 16 April 2024
Victoria
United KingdomI didn't think the breakfast was worth £18.50 Rooms had dust in and under the bed
The beds were very comfortable good location
Stayed in April 2024
Reviewed: 14 April 2024
Darren
United KingdomNothing
Set in a lovely location, staff were great, would really like to come back, and hopefully have more time as it was a rushed visit.
Stayed in April 2024
Reviewed: 9 April 2024
Kate
United KingdomIt was on a golf course, which my husband was really excited about, except he couldn’t get a slot at all to play, and when he wanted to use the driving range, the machine that drives the balls was broken, so it was closed. That was the only disappointing thing about our stay.
Beautiful grounds and setting, lovely facilities.
Stayed in April 2024
Reviewed: 8 April 2024
Vicky
United KingdomUnfortunately, I got food poisoning from the king scallops which really put a damper on our weekend as I was extremely unwell when waking up on Sunday.
The staff were all great, but Nicola on the front reception & Jayden at the bar really stood out & went the extra mile to make us feel comfortable & welcome. Nicola was extremely helpful during the checkin process & nothing was too much trouble. Jayden made the best cocktails I think I’ve ever had!
Stayed in April 2024
Reviewed: 7 April 2024
Anjali
United KingdomGood wasn’t great. Real lack of healthy options and vegetables/fruits on the menu. Quite expensive for the quality of food. Rooms were amazing. Was a little disappointed to see radiators in bathroom were covered in dust and there was dust and hair on the bathroom floor
The facilities, room sizes and location
Stayed in April 2024
Reviewed: 7 April 2024
Julian
Isle of Manfirst room had problems with mattresses and pillows however resolved following day and moved to another room
Breakfast was excellent and staff very helpful and accommodating. 24 hour desk. Good atmosphere
Stayed in April 2024
Reviewed: 3 April 2024
Christine
United KingdomShower
Breakfast was excellent. A lovely place to stay. I wd recommend some rails to hold onto in shower. I felt unsafe.
Stayed in April 2024
Reviewed: 2 April 2024
Charles
United KingdomThe fact it was in the middle of a golf course which meant that what could have been a very pleasant walk was ruined. {with apologies to Mark Twain]
It all went well, the use of the pool in the morning, the Easter Egg Hunt [my Grandaughter was particularly ruthless in her search]. The room was fine, breakfast was very good.
Stayed in April 2024
Reviewed: 31 March 2024
Robert
United KingdomWe should have been told the room was not in the main hotel No sheets on the sofa bed
Beautiful suite Excellent breakfast
Stayed in March 2024
Reviewed: 31 March 2024
Suzanne
United KingdomThe restaurant- seriously overpriced for what it was. I was very underwhelmed with the service and the food. When we checked in they said there were no bookings available for food until 9pm! The waitress was clueless about the wines and most of them on the menu were unavailable! My wine was warm and I had to ask for ice twice! There was no cutlery laid for my place setting. 12.5% service charge for average food and service. Drinks also very expensive! £14 for a cocktail! I really was expecting more from this hotel stay, but came away feeling quite disappointed on what should have been a special anniversary celebration. I probably would not return here…
The setting. The room was nice but overpriced! No breakfast included.
Stayed in March 2024
Reviewed: 30 March 2024
Andrew
United KingdomLove the place. But drinks and food was way to expensive so we drove out and had a meal and drinks outside the Marriott . drink and food was cheaperwould have stayed there all night
Like the relaxed place .
Stayed in March 2024
Reviewed: 26 March 2024
Kirsty
United KingdomI found the food in the evening quite expensive, we ordered room service from the bar menu but felt it was a LOT of money for what it was.
Great sized room, plenty of space for the 4 of us. The staff member at breakfast was very helpful and kind, doing us a deal for the little ones. We had a great time then in the leisure facilities afterwards and would have stayed longer if we could.
Stayed in March 2024
Reviewed: 26 March 2024
Charlotte
United KingdomWhilst food was lovely, was very expensive and a lot of options they didn’t have. Facilities in room were tired, mugs were dusty etc.
Great size bathroom and nice facilities
Stayed in March 2024
Reviewed: 24 March 2024
Louise
United KingdomBeautiful surroundings Lovely staff in breakfast room the lady on the door was so kind and made us feel very welcome she worked so hard helping everyone Amazing breakfast Great Parking Facilities
Stayed in March 2024
Reviewed: 24 March 2024
Trotman
United KingdomRoom needed updating, no WiFi on smart TV, no fridge, no conditioner. Pool area needs some refurbishment.
Beautiful grounds and stunning food
Stayed in March 2024
Reviewed: 24 March 2024
June
United KingdomToo many stairs and steps to the bedrooms
Nice comfortable hotel, lovely grounds
Stayed in March 2024
Reviewed: 22 March 2024
Donald
United KingdomIn general food was really good but we ordered a Steak which was very overpriced and only came with one small tomato. Waiter did say they were aware of this and looking into changing menus. I don’t normally complain as everyone’s expectations are different but this was too poor to ignore.
Location and facilities were great. Staff were really friendly and helpful.
Stayed in March 2024
Reviewed: 14 March 2024
Catherine
United KingdomNo robes after asking well before hand and having to order Then only towels for 2 people Again had to chase that up Room service one hour to wait still nothing Then chased up again and another 45 mins No chairs or beds around pool So was supposed to be a relaxing time and constantly chasing things up And lakeside rooms more like houses that need a good paint
Close by
Stayed in March 2024
Reviewed: 11 March 2024
Craig
United KingdomWonderful
Stayed in December 2023
Reviewed: 10 March 2024
Jane
United KingdomWe didn’t have breakfast , the location was lovely .
Stayed in March 2024
Reviewed: 7 March 2024
Donna
United KingdomThere was nothing we didnt like about it.
All of it. From the building, food , facilities and especially the service. Nothing was too much trouble.
Stayed in March 2024
Reviewed: 5 March 2024
Sophie
United KingdomStrange artwork in bedroom. Food needs to be better if charging those prices. Food in Celtic manor is a similar price but a lot better standard
Loved the decor of the restaurant
Stayed in March 2024
Reviewed: 1 March 2024
Lee
United Kingdomthe TV remote was very dusty, the toiletries were near empty but that didn't spoil my stay.
what was not to like really, the front desk staff were very very welcoming, nothing was to much trouble, breakfast was delicious, the food was of very high quality
Stayed in February 2024
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