14 Green Street, Cardiff, CF11 6LN, United Kingdom
#46 of 49 B&Bs and inns in Cardiff
Guests' ChoiceBased on 305 hotel reviews
3.7Cleanliness
4.8
Comfort
5.0
Location
7.0
Facilities
4.7
Staff
5.1
Value for money
5.0
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End of dialog contentReviewed: December 23, 2024
Saqib
United KingdomEverything was dirty, bedsheet was dirty, towel was dirty, bathroom was covered in pubic hair
Nothing it was Absolutely filthy
Stayed in December 2024
Reviewed: December 12, 2024
Taylor
United KingdomFirst of all to get a hold of the property owner was a nightmare and only received the code for the door after multiple attempts. The property has other guests 'men' living there so as a group of girls we felt quite uneasy about this as we thought we had booked the whole house. One of the rooms had a patio door leading to the back garden that was held together but an extention cable wrapped around the handles!! There was 1 half a set of blinds half way up the one door and no blinds on the other. This house was NOT SAFE to stay in so after 2 minutes of looking around we left and had to spend 2 hours looking for alternative accommodation!
Nothing
Stayed in December 2024
Reviewed: December 11, 2024
T
United KingdomThey'd double booked my room. Someone else opened my door while I was getting changed, and said it was their room not mine- we both had the same code for the same (room) door for the same night
Location was near town
Stayed in December 2024
Reviewed: December 9, 2024
Simon
GermanyNot much room I found that Room was not secure quite smutty one of the worst stays I've paid for by a mile !
Stayed in December 2024
Reviewed: November 29, 2024
Kieran
United KingdomThe place was dirty and smelly, especially around the kitchen and fridge that contained very mouldy food that had clearly been sat there for weeks.
Stayed in November 2024
Reviewed: November 6, 2024
Ben
United KingdomThe house stank of weed and bleach as soon as you entered My room stank of cigarettes. Woke up with a chesty cough because of this The mattress needs replacing immediately
Was close enough to the venue
Stayed in November 2024
Reviewed: October 20, 2024
Karen
IrelandWe arrived and took one look and had to leave .
nothing
Stayed in October 2024
Reviewed: October 15, 2024
Festus
United KingdomThe bins at the back of the house, a little more equipment of kitchen intensiles, the room window blind
The kitchen is good, clean toilet and bathroom, the flat itself is neat.
Stayed in October 2024
Reviewed: September 25, 2024
Sarah
United KingdomBeing double booked, using code and walking into my room and someone else in the bed. Being concerned someone would walk into the room. Having a permanently unlocked patio door in my room. The dangerous electric fire that turns off immediately and smells of burning afterwards the broken TV, the freezing room.... need I go on
If allocated the room off the kitchen, if you are a single woman or are concerned about your belongings getting stolen, do not stay here
Stayed in September 2024
Reviewed: September 15, 2024
Danielle
United KingdomThings was broken paint peeling off the walls and toenails in the rooms we dint stay the night because it was just so unclean and not what it’s like in the pictures
Stayed in September 2024
Reviewed: September 14, 2024
Genna
United KingdomWhere do I even start. No contact from owner until last minute to get into the property. We have never entered such a dirty property EVER! The bedding had white marks, the pillows had brown marks, the walls around the bed were filthy. The bed base was half covered in plastic as it was black/mouldy/dirty. The bathroom hadn’t been cleaned. I understand this isn’t the most expensive place to put your head down for a night but we expected basic cleanliness. We left and ended up having to pay out a lot of money to sleep elsewhere. After reaching out to the owner numerous times with zero response we had to contact Booking.com. They also have had no response from him. I requested a refund. I’ve been advised that it isn’t their responsibility for a refund. I didn’t want to be that person leaving such a negative review on someone’s income/ business but out of total disrespect to discuss the disgusting state of the room it’s left me with no choice than to leave a review. I highly recommend that you DO NOT stay here unless you’re fine to sleep in such filthy and inhumane conditions!
NOTHING-DO NOT STAY HERE!!!!
Stayed in August 2024
Reviewed: September 11, 2024
Buli
United KingdomEverything. In reality it is a scam as the listing says guest house but it is only a room with view to a very disorganised backyard
Nothing at all
Stayed in September 2024
Reviewed: September 11, 2024
Tutssel
United KingdomThere was weed in the cupboard in the kitchen and there was ants everywhere in our room they kept the bed covers in the kitchen cupboards aswell
Nothing
Stayed in August 2024
Reviewed: August 25, 2024
Philip
United KingdomThe location is great but bathe Room and bed room was very poor window need curtains
Stayed in July 2024
Reviewed: August 20, 2024
Jack
United KingdomLocation. No interference
Stayed in August 2024
Reviewed: August 9, 2024
Blessing
United Kingdomnone
the environment
Stayed in August 2024
Reviewed: August 8, 2024
Joshua
United KingdomThe guy who owned the place asked for me and my friend to send a deposit which we did but then stated they did not receive it and told us we could not stay, Me and my friend were stuck on the streets as we had nowhere else to go which we told the owner but he did not care.
Nothing
Stayed in July 2024
Reviewed: July 30, 2024
May
United KingdomThe bed wasn't comfortable, no curtains, no towels or kettle, and the whole place was really dirty.
Easy to check in
Stayed in July 2024
Reviewed: July 29, 2024
Sithembiso
United KingdomDirty, room was sparse, dirty stains on walls, old faded set of drawers and garden table. Hallway was grotty and dirty. Toilet smelled awful and was dirty with stains. Mats were unclean. Blinds broken. No towels or tv controls. Was more like a benefits hostel than a guest house. Checked out reviews online after the fact, not good at all. Property is nothing like the photos.
None of it. I have made a complaint.
Stayed in July 2024
Reviewed: July 29, 2024
Marcus
United KingdomNothing
All of it especially staff
Stayed in July 2024
Reviewed: July 22, 2024
Jake
United KingdomWalls were dirty and poorly maintained, little furniture and one bathroom shared amongst probably 8 rooms.
Excellent location, and cheap room.
Stayed in July 2024
Reviewed: July 17, 2024
Adedeji
United KingdomEverything apart the location
Location only.
Stayed in July 2024
Reviewed: July 7, 2024
Andras
United KingdomThe neighbourhood was very dirty and poor looking. There has been a knocking noise all through the night, my friend was not able to sleep all night, i could.
Easy location and check in, very convenient staff
Stayed in July 2024
Reviewed: July 2, 2024
T
United KingdomEverything
Difficult because I was unable to access this place until 04:45 the following morning as the staff were not able to provide me with a correct passcode, in any instance the key dispenser was damaged making it difficult to Enter a code even if provided? I am 62 years old and had to sleep in my car in the street. I also have 4 forms of cancer and Parkinson disease. This was meaningless to the owner/cleaner who miraculously changed his role from owner to cleaner/dogsbodyess the moment I questioned the access availability. I have so far been refused a refund from Booking.Com on the grounds that I am not entitled to one (£28 for a room I could not access) I will not be using this service again and will be writing to The Guardian, BBC et al to see if they are interested in doing an article about Bookinge . com and its inability to provide a simple room, also the fire brigade have been informed of the dangerous condition of the heater in room 1 at 14 Green Street. All very avoidable, but I was clearly to to mind my own business by your ignorant staff in Asia.
Stayed in July 2024
Reviewed: June 27, 2024
Ellica
United KingdomNA
Not a good experience at all
Stayed in April 2024
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