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  5. Reviews of The Moat House

Reviews of The Moat House This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Acton Trussell, Lower Penkridge Road, Stafford, ST17 0RJ, United Kingdom

#4 of 9 hotels in Stafford

Guests' Choice

Review Score

Based on 672 hotel reviews

8.5

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.0

  • Location

    9.2

  • Facilities

    8.8

  • Staff

    9.2

  • Value for money

    8.5

  • Free Wifi

    8.2

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: September 20, 2025

    7.0
    Nice location food a let down
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The food wasn't great we left the breakfast because the bacon and sausage didn't taste to good and the coffee was not drinkable the evening meal was not good either there not much of a choice we had to get a takeaway after plus when u have breakfast if you're disabled there is not good assess to the breakfast area because there is steps

    The room was beautiful the location was really nice id recommended to anyone for the room and location

    Stayed in September 2025

  • Reviewed: September 17, 2025

    9.0
    As always a pleasure
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    We have stayed here many times always comfortable, food good and staff very friendly

    Stayed in September 2025

  • Reviewed: September 7, 2025

    9.0
    Ideal for a family celebration.
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night

    Why so few TV channels?

    Booked an afternoon tea, evening meal, and overnight stay for a party of ten. Everything was organised for us superbly and service was outstanding.

    Stayed in September 2025

  • Reviewed: August 27, 2025

    8.0
    A happy place.
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Excellent staff. Great food.

    Stayed in August 2025

  • Reviewed: August 27, 2025

    9.0
    Nice, cosy, homely and comfortable stay.
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 2 Children)
    • Stayed 1 night
    • Submitted from a mobile device

    Only downside was no a/c in the room, however it did have a stand up fan.

    Hotel was lovely, staff excellent and attentive. Breakfast was also very nice. Our stay was very short, but would definitely consider returning. Very convenient location.

    Stayed in August 2025

  • Reviewed: August 19, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 2 Children)
    • Stayed 2 nights
    • Submitted from a mobile device

    Room was very hot ... a lot of dust on cover of fan , needed to remove it due to sons allergies

    Staff and food were fantastic

    Stayed in August 2025

  • Reviewed: August 19, 2025

    10
    Tranquillity
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Superb location just off the M6, beautiful grounds and building. Evening meal and breakfast was gorgeous and plentiful. A special mention to the staff who went above and beyond and we will look forward to coming back again in the future.

    Stayed in August 2025

  • Reviewed: August 18, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing to dislike.

    Such a lovely location but just minutes from motorway. Hotel and room spotless. Breakfast excellent.

    Stayed in August 2025

  • Reviewed: August 15, 2025

    9.0
    Everything as expected and really pleasant stay. Would definitely go again.
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Minor point, we didn't see a fridge in our room and fresh fruit rather than tinned fruit at breakfast would have added a nice touch.

    Location was perfect although we could hear the motorway in the distance but didn't affect us. Food and staff were excellent.

    Stayed in August 2025

  • Reviewed: August 14, 2025

    9.0
    Very comfortable stay, friendly welcome. If returning to the area i will stay here again.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Had a fantastic evening meal, due to leaving early we couldn't have the breakfast but i'm sure it would have been excellent.

    Stayed in July 2025

  • Reviewed: August 4, 2025

    10
    Will definitely be staying again!
    • With a pet
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights

    Great staff, great food, great room and really dog friendly

    Stayed in July 2025

  • Reviewed: August 4, 2025

    9.0
    A beautiful place to stay
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Bedroom decor very dark, making room dark.

    Absolutely beautiful building in a beautiful setting, easily accessible from the motorway. Comfortable, good sized bedroom with good sound insulation. Good size bathroom. Plenty of onsite parking. Large airy restaurant, with 1st class food. Places to sit in the garden by the water .

    Stayed in August 2025

  • Reviewed: July 28, 2025

    8.0
    Great location
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Excellent location for Brancot Park golf club. Good service and enjoyable meal. Liked the lake and canal .

    Stayed in July 2025

  • Reviewed: July 21, 2025

    8.0
    Good value and convenient location
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Lots of flies (it is summer!). Breakfast poorer than last time we stayed, not freshly cooked and some items not available.

    Location and comfort of the bedroom

    Stayed in July 2025

  • Reviewed: July 17, 2025

    10
    A great place to stay, close to the M6 but with lovely walks nearby
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing!

    Very helpful staff and a lovely quiet room. Although there was a wedding we did not hear it!

    Stayed in July 2025

  • Reviewed: July 16, 2025

    10
    Lovely place to break our journey.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Unfortunately there were many flies and wasps that spoiled a drink outdoors.

    Both Dinner and breakfast in the restaurant were superb. Loved our meal in the hotel. Air Conditioning in both the restaurant and bedroom was much appreciated (and needed)nduring the heatwave.

    Stayed in July 2025

  • Reviewed: July 16, 2025

    9.0
    Very enjoyable and relaxing break, would definitely go again.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    View from room was limited and room a bit small. I found the eggs Benedict for breakfast was disappointing. No where to go on foot outside of the hotel. Would very much benefit from a swimming pool I believe

    Location and immediate grounds beautiful. Very remote/out of the way of towns. The evening meal was exceptional, also my husband had a full English breakfast which he fully enjoyed. Extras bread, fruit and yogurt really nice The room was comfortable nice and clean. The staff were mostly very helpful.

    Stayed in June 2025

  • Reviewed: July 14, 2025

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Beautiful location Nice pub attached

    Stayed in July 2025

  • Reviewed: July 14, 2025

    8.0
    All great - just need to think about reducing number of flies.
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 2 Children)
    • Stayed 1 night
    • Submitted from a mobile device

    The flies. They were baaaaad. Understandably, it’s a moat so water = lots of insects etc and it was a very hot weekend, but when you’re trying to eat a meal and constantly wafting flies away, you start to lose your sense of humour. Probably need to invest more in reducing flies in the building? Shame, as otherwise all very good.

    Lovely location, nice buildings facilities and staff.

    Stayed in July 2025

  • Reviewed: July 13, 2025

    8.0
    Beautiful hotel
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Dining at the hotel (breakfast or dinner) was a nightmare, due to the flies. You could not relax and enjoy your food. Surely, all those flies = a massive health hazard! Surprising, considering it is a 4* establishment.

    Spacious room with fabulous aircon! Beautiful surroundings and friendly, helpful staff.

    Stayed in July 2025

  • Reviewed: July 12, 2025

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Standard Double Room
    • Stayed 1 night

    Little tired and dated, needs a lot of TLC

    Breakfast was excellent, just felt the rooms were a little tired and dated.

    Stayed in May 2025

  • Reviewed: July 8, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    We had a heavy suitcase and it would have been handy to have been told there was a lift!

    The breakfast was great. Fried bread!! Lovely.

    Stayed in July 2025

  • Reviewed: July 7, 2025

    7.0
    Beautiful but hot with no A/C.
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 2 Children)
    • Stayed 1 night

    It was very hot and the Moat House had no A/C

    Beautiful setting and wonderful restaurant.

    Stayed in June 2025

  • Reviewed: July 2, 2025

    9.0
    A gem of a find.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    A lot of flies whilst we were trying to eat both indoors and out. Extremely hot weather when we were staying & it was an issue in the surrounding village not just the hotel.

    Very friendly & helpful staff. Great car parking facilities.

    Stayed in June 2025

Showing 1 - 25

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