Option for earlier breakfast would be great during the week (even 6.45)

Room was spacious and very comfortable

Stayed in April 2024

After eating an evening meal all of us were incredibly thirsty through the night, suggesting the food was over-salted

Very friendly staff who were super helpful Comfortable room and beds

Stayed in April 2024

Expensive

Beautiful setting by the lake

Stayed in April 2024

Nil

Rooms were spacious and clean. Breakfast was freshly cooked and abundant. Ample car parking complemented the property. The hotel itself and its grounds were beautiful.

Stayed in April 2024

Beautiful location, really welcoming and very dog friendly 🐕 food was also great . We will be back 🙂

Stayed in March 2024

Although we had 2small dogs the room was a little bit shabby.

The breakfast was always nice but what really made it was a particular member of staff. Her name was Janice Smith and she always had a smile and nothing was to much trouble.

Stayed in March 2024

Breakfast good and location excellent for our onward journey south

Stayed in March 2024

The red lamps in the bedroom.

General ambience. Friendly staff. Beautiful grounds.

Stayed in March 2024

Very happy with everything

Friendly welcome. The room was spacious, lovely and clean with a superking and a single bed. Comfy beds and pillows. There were plenty of mirrors and sockets. Powerful shower and lovely smelling toiletries . The hotel was quiet overnight and we had a good night sleep. Breakfast was lovely. Plenty to choose from. Continental and full English. Soya milk available if you ask. We had a lovely view from the breakfast room. Lift available. Would definitely go back and recommend to friends. It was £12.50 taxi from Stafford train station

Stayed in March 2024

Nothing

Great location and very dog friendly with walks along the canal.

Stayed in March 2024

Could not fault the hotel, beautiful location, spacious room, beautiful dining room and cosy bar. T he only critic would be the breakfast was self service and hot breakfast was Luke warm.

Stayed in March 2024

Area was so lovely hotel was fantastic

Location was lovely

Stayed in March 2024

The bed mattress was way too soft which caused the springs in the mattress to make us have an uncomfortable night sleep

The food was excellent

Stayed in March 2024

N/A

This is a beautiful old farmhouse that has been tastefully extended. Bar area and furnishings all very good.

Stayed in February 2024

I am really tired that Bed Sizes are never accurate.. The specifics of Bed Sizes should always be posted in cms. You spend more time in Bed when you visit a Hotel than any place else. This is a MAJOR fault on Booking.com and Hotels/B and Bs etc. Information is king,

Stayed in February 2024

Parts of the property looked a little bit tired and noise from nearby rooms.

Location and ambience

Stayed in February 2024

To put comfortable sofa's in between the reception and the bar area, ( bar area used for weddings) so there was some where to relax for hotel guests with a drink and away from the small bar area.

Breakfast was 1st class, a big thank you to Tommy, for being so friendly and helping with our directions to get to out destination . Also the reception staff, trying help us when the disable parking had been taken over by none blue badge holders, because of an event taking place.

Stayed in February 2024

Accommodate, food and staff are always excellent.

It's always a very pleasurable experience staying at The Moat House.

Stayed in February 2024

Didn't stay long enough!

The Moat House is a beautiful Grade II listed Manor House steeped in history set in beautiful surroundings with it's own lake next to the canal. The room was very comfortable, clean and with a view of the moat and canal. The full English breakfast was delicious and served in the Orangery overlooking the canal. The staff were very pleasant and helpful, I thoroughly enjoyed my stay and would highly recommend the Moat House!

Stayed in February 2024

The night porter staying on The size and comfort of the beds

Stayed in February 2024

The pillows were not very supportive for sleeping, the nearby M6 was noisy and could be heard all night, a lot of artificial light from the car park outside could be seen around the curtains so we did not get a good quality sleep.

Very pleasant room, excellent breakfast and dinner.

Stayed in January 2024

Nothing

I’ve stayed here many times and absolutely love it! The bedrooms are very comfortable, staff friendly, and the food is out of this world amazing!!! Will be back! :)

Stayed in January 2024

Nothing really, except that the lounge bar was a bit short staffed/service slow on the first night (Friday)

Breakfast was excellent. Room was very good. We had dinner in the lounge bar, which was flexible and suited us as we only wanted a light snack on the second night and we'd been out to a big family lunch. The location was perfect after a long journey - easy access from M6, but quiet and secluded just a few miles out of Stafford. Also plenty of parking spaces. We will definitely stay here again when visiting family in the area.

Stayed in January 2024

Bedroom window needs attention as there was a draft and a little noise from traffic but not the end of the world it certainly did not impact our stay. Could do with brighter lighting

It was a pleasure to have all members of your team so friendly and curtious, and happy in there work unusual to find that now days. Bar and restraunt food was of a high standard and service was excellent.

Stayed in January 2024