2 Montagu Place,, Westminster Borough, London, W1H 2ER, United Kingdom
#414 of 1,003 hotels in London
Guests' ChoiceBased on 443 hotel reviews
8.0Cleanliness
8.5
Comfort
8.5
Location
9.3
Facilities
7.9
Staff
9.0
Value for money
7.6
Free WiFi
8.5
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End of dialog contentReviewed: 4 March 2024
Ulf
United KingdomThis is a tired, unloved and unmodern hotel in dire need of a refurb. Paint is scraped off the wall in places, limescale ridden shower, not enough power sockets, no USB charging facilities, poor lighting, central heating not working.
Location was great. Bed linen and towels felt fresh and clean.
Stayed in February 2024
Reviewed: 16 February 2024
Yvonne
United KingdomBooking arrangements were clear. Everything was as described. Great location, quiet, restful and clean. Thankful for proper coffee in room.
Stayed in February 2024
Reviewed: 14 January 2024
Marco
NetherlandsStaff is amazingly kind and helpful! Great location, good quality/ price ratio
Stayed in January 2024
Reviewed: 11 January 2024
Isabelle
Belgiumquite a long way from shops and restaurants
very friendly staff. cosy, felt like home
Stayed in January 2024
Reviewed: 26 December 2023
David
MaltaGreat location, very clean
Stayed in December 2023
Reviewed: 10 December 2023
Erick
United KingdomJust to double check the shower after cleaning
Central - polite - professional - large bedroom and bathroom
Stayed in December 2023
Reviewed: 4 December 2023
Alison
United KingdomNothing 😊
Good and reasonably priced breakfast. Lovely staff.
Stayed in December 2023
Reviewed: 22 November 2023
Joanne
United KingdomI’ve stayed in his hotel several times and always loved it but it’s now starting to look a little tired. Breakfast area is now v small with v limited choice & a dental conference was being held in the rest of the dining room. Not ideal in a small boutique hotel as not enough places for our 5 rooms to have breakfast together,
Good location
Stayed in November 2023
Reviewed: 10 November 2023
Beezy
United KingdomTv didn’t work, basement room noisy, bathroom shower hot water was either scalding hot or freezing - temperature gauge faulty
Great location, clean, nice sized rooms
Stayed in November 2023
Reviewed: 6 November 2023
Asma
United Arab EmiratesThe location was perfect. Near restaurants and transport, very central and yet in a quiet area for a peaceful stay. The rooms were a little small but very clean and comfortable.
Stayed in October 2023
Reviewed: 4 November 2023
Paul
United Arab EmiratesNo lift (was on 3rd floor with heavy case). No bar.
Location, friendly staff, Comfortable bed and good shower.
Stayed in November 2023
Reviewed: 31 October 2023
Sue
United KingdomNice boutique style hotel in good location
Stayed in September 2023
Reviewed: 30 October 2023
Gail
South AfricaBed was a little soft but that's personal preference.
Location is great.
Stayed in October 2023
Reviewed: 23 October 2023
Shelagh
United KingdomBreakfast very small for cost
It’s location
Stayed in October 2023
Reviewed: 23 October 2023
Katrina
United KingdomNo lift and couldn’t work out the air con so turned it off
Comfortable bed, central location and pleasant room. Breakfast nice but continental which fine by me at £13 pp
Stayed in October 2023
Reviewed: 1 October 2023
Helen
United KingdomWas an unseasonably warm Night and very warm in the basement rooms
Nicely furnished . Lovely toiletries . Nice area to stay in close to all Marylebone amenities.
Stayed in October 2023
Reviewed: 14 September 2023
Fiona
United KingdomBathroom macerator very noisy.
Great location, good size double room, water hot at all times.
Stayed in September 2023
Reviewed: 6 September 2023
William
United Arab EmiratesGreat location with decent rooms and friendly staff
Stayed in July 2023
Reviewed: 4 September 2023
Paul
United KingdomSmart and elegant style. Friendly and helpful staff. Clean. Nice quiet location.
Stayed in September 2023
Reviewed: 21 August 2023
Claire
United KingdomThe hotel’s decor is a little tatty & worn in places.
Quiet location, good size room,
Stayed in August 2023
Reviewed: 13 August 2023
Hashem
BahrainVery kind and helpful staff! I like the comfort and also the cleanliness of the place. It felt very easy and a home feel to it.
Stayed in August 2023
Reviewed: 8 August 2023
Ahmad
Indonesiano a/c
Clean room Helpful staffs
Stayed in August 2023
Reviewed: 7 August 2023
Margarita
SwitzerlandCleaning could've been improved, and the broken door handle in our shower, too
Excellent location, spacious room and bathroom, very helpful staff
Stayed in May 2023
Reviewed: 7 August 2023
Deborah
United KingdomGood location, well proportioned and well appointed rooms. Helpful staff
Stayed in August 2023
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