The only thing I wasn't a fan of was the building set-up. To get to the building with my room, I had to go through what felt like a back door, not through the lobby. But that's just how old London is set up, I would imagine. And it felt more weird than anything.

The people were very professional, friendly, and helpful. The room was nice, good size. You could control the room temperature, which was nice. And the bathroom wasn't crowded. The location was convenient for city center and the Clerkenwell area, too.

Stayed in September 2025

Nothing

Wry clean & comfortable

Stayed in August 2025

Location

Stayed in August 2025

No bar or food service. No parking. Shower and breakfast poor

Location

Stayed in August 2025

Nothing

Grand building

Stayed in September 2025

Not much. Perhaps the room could have done with a bit of an update, but overall I found it excellent value for money.

Central location but quiet. Excellent breakfast, friendly staff and has a bit of a boutique hotel feeling.

Stayed in August 2025

Dislike when food (welcome treats) are left in a room uncovered prior to arrival

Good location, great value, clean spacious room

Stayed in September 2025

The window are too bright at night even curtain is too bright even they are fully closed .

A very accommodating personnel’s with smile on their faces . A very good room and I could say that it’s indeed hygienic. The wide variations of breakfast 👍🏻👍🏻👍🏻👍🏻👍🏻

Stayed in September 2025

Great place, lovely staff. Totalmente recommanded

Stayed in September 2025

No explanation of facilities or recommendations for dinner or travel to attractions nearby that other London Hotels seem to offer as standard.

Cookies. piano. original features and history. lovely reception area. Nice to have the chocolates in the room on arrival.

Stayed in August 2025

Fire alarm at 4AM

Location, style of property & the staff.

Stayed in August 2025

Some of the furnishings in our room were a little dated and in need of a refresh.

Friendly staff and good location

Stayed in August 2025

Fire alarm went off 3 am but no one mentioned anything about it.

Picked the place for the location near the Liverpool street station. Cute little place with great staffs

Stayed in August 2025

Check in was a bit of a palaver. Long queues of people struggling with completing screens.

Nice room, comfortable bed. Great location. Staff were friendly.

Stayed in August 2025

Gym - only one treadmill and it wasn’t working

Nice hotel

Stayed in August 2025

Room was passable clean Shower gels etc were empty and not refilled Lights to tell the house keeping room pelts or hot broken Room far away from reception The courtyard had been rented out to a private company which staff were rude and gave limited acces

Location Reasonable cost

Stayed in August 2025

Staff were super friendly and responsive

Stayed in August 2025

N/A

Beautiful hotel with very large and comfortable rooms. Outstanding breakfasts and excellent staff

Stayed in August 2025

Some parts of our room were a little worn, but as a whole, we were very satisfied.

The breakfast was plentiful, varied, and delicious. The highlight of our stay was service from the staff. They listened, understood, and treated you as an individual to your needs and not just like another customer. The little touches around the hotel, such as the welcome drink, and in our room made the stay special.

Stayed in June 2025

The hotel was nice but the air condition system was a little noisy so had to move room and the decor parts/final touches of the room were a little tired such as peeling wallpaper and covered up drill holes.

The staff were really nice and very prompt. Overall, the stay was nice and comfy.

Stayed in August 2025

The hotel was lovely and cool however our room sometimes was warm and we couldn’t get the aircon to work.

The hotel was lovely to stay at. Really high finish and very comfortable. Staff were all friendly and helpful

Stayed in August 2025

The bed was way too soft. The breakfast was nothing exciting and options were limited.

We arrived to London for the Beyonce tour and were looking for an accomodation close to transportationl, it was perfect for a couple of days, nothing major.

Stayed in June 2025

Breakfast is advertised as fnnishing at 11am and was written on my key hjolder but I was working on my laptop in the dinign room and the curtain was closed sealing me off from the rest of the dining room at 10:20am. I thought that was strange ....and the dinner settigns were laid out. No one asked me to leave i jyst go separated behind a curtain !

Very Friendly Staff and I had a super room.

Stayed in August 2025

The chair in the room isn’t clear, it shall be cleaned

Reception people are very kind and friendly. They tried to help us when we needed their assistance

Stayed in August 2025