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Reviews of New Inn Hotel 3 stars

Market Place, Lechlade, GL7 3AB, United Kingdom

#9 of 13 hotels in Lechlade

Guests' Choice

Review score

Based on 1055 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.3

  • Location

    9.1

  • Facilities

    7.9

  • Staff

    9.0

  • Value for money

    8.1

  • Free WiFi

    8.6

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Showing 1 – 25

  • Reviewed: 22 April 2024

    8.0
    Staff very welcoming. Restaurant was good for breakfast and evening meal and evening meal.
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    En suite facilities in our room were squashed into a very small space

    Nice friendly atmosphere. Building is traditional in square but quiet at night.

    Stayed in April 2024

  • Reviewed: 21 April 2024

    8.0
    Nice stay in this old building near the Cotswolds
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    We paid £116 to stay, which didn't include breakfast. I felt this was very expensive, as the room was quite basic, although had everything we needed. The windows in the room don't open, which was fine in spring, but it might get hot in the summer. Our room was by the stairs, so you could hear people walking up and down, but we still had a good night's sleep.

    Lovely old building in a nice location within easy reach of the Cotswolds. We stayed in room 36 in April, which was a reasonable size, clean and warm. The bed was comfy and the shower was good. There is a small selection of shops, cafes and restaurants right outside and a riverside pub 5 minutes walk away. The cafe next door opens early for breakfast although this hotel also offers breakfast for an extra charge. Lots of free car parking. The staff were very nice and friendly and allowed us to check in an hour early.

    Stayed in April 2024

  • Reviewed: 15 April 2024

    8.0
    Great for a couple of nights to meet up with friends for a weekend of Folk Singing but no longer.
    • Leisure trip
    • Group
    • Single Room
    • Stayed 2 nights

    "MASSES of fresh fruit with Greek Yoghourt"? Loads of lovely yoghourt but about 20 grapes and a couple of strawberries? - Masses? A bit mean I thought! I suppose I should have listed my normal serving : A small banana, a small pear, a kiwi fruit, 110 gm grapes (plus some grapefruit and prunes, if available as in some hotels) The room: the lighting was wired up wrongly(?) Whichever switch was operated ALL the lights (both bedsides plus ceiling) were ON or OFF. Also the washbasin plug operation needed adjusting to actually allow the basin to empty!

    An effort was made to comply with my special request for breakfast BUT - see below. The room was fine but a few specific niggles - see below. Two dinners I had in the restaurant were very good.

    Stayed in April 2024

  • Reviewed: 12 April 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Typical old building We would Prefer a Premier Inn if one was available

    Good food very busy

    Stayed in March 2024

  • Reviewed: 5 April 2024

    8.0
    It was a flying visit so we didn’t require much all in all it was fine just not outstanding
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    On this occasion as I understand the cleaning staff weren’t on holiday. Another member of staff cleaned the bathroom and did leave behind a used bar of soap but not the end of the world. Waiting staff who was also the cleaner on this occasion was not very attentive at breakfast and the chefs bell for service rang at least twice to get her attention

    Good location for the church! Good bar area and nice little dining room

    Stayed in March 2024

  • Reviewed: 2 April 2024

    7.0
    Good food & friendly staff.
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights

    Breakfast slightly disappointing for what we paid.

    Dinner was excellent

    Stayed in April 2024

  • Reviewed: 20 March 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Excellent location. Room was clean and tidy, staff friendly, food very good, good choice of beers. Nice atmosphere.

    Stayed in March 2024

  • Reviewed: 19 March 2024

    8.0
    Very pleasant
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Bathroom

    Both Good

    Stayed in March 2024

  • Reviewed: 17 March 2024

    9.0
    We had an excellent stay with good food in a very good location. We would stay again
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    Very little to dislike. The quilt could have been bigger but the bed was very comfortable so didn’t impact our sleep. Some road noise was evident as we sleep with windows open but we had anticipated that due to location. Once windows were closed, double glazing shut out all noise.

    Excellent restaurant and food, staff were very helpful and always available if needed. Very comfortable room

    Stayed in March 2024

  • Reviewed: 16 March 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Age and character

    Stayed in March 2024

  • Reviewed: 16 March 2024

    7.0
    Enjoyed our brief stay
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 1 night

    Noise from WC masherators

    Breakfast very good Dinner very good and reasonably priced

    Stayed in March 2024

  • Reviewed: 12 March 2024

    9.0
    Warm friendly stay in great location with wonderful staff and amazing food. Exceptional value.
    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night

    I can not find any fault with the property, especially at the prices they charge. Great value for money, no complaints from me or the rest of my group.

    The staff were super friendly and welcoming. Whilst the rooms are more on the basic side, they have everything you need after a long days walking, they are clean, warm and comfortable. The food is exceptional and the atmosphere is lovely. The staff couldn't have been more helpful and the location of the hotel is perfect.

    Stayed in March 2024

  • Reviewed: 29 February 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    Room heating poor and cold

    Breakfast was very nice

    Stayed in February 2024

  • Reviewed: 27 February 2024

    8.0
    Working away great location
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing to dislike

    Friendly staff. Michelle is great.

    Stayed in February 2024

  • Reviewed: 21 February 2024

    8.0
    Great staff and value
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Very friendly

    Stayed in February 2024

  • Reviewed: 19 February 2024

    9.0
    Plenty of parking spaces, friendly staff, just what we needed.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing much to dislike, room was basic but had everything we needed.

    Loved the large open fire, dinner in restaurant excellent.

    Stayed in February 2024

  • Reviewed: 18 February 2024

    8.0
    Hugely enjoyable stay in a relaxing and friendly hotel.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    In terms of value for money it was excellent so no negatives.

    Staff were excellent, room was excellent (we were upgraded on arrival) and the food was excellent.

    Stayed in February 2024

  • Reviewed: 16 February 2024

    9.0
    A charming hotel with good food which was outstanding value for money.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Took some time for the water to run hot in the morning.

    Very friendly and helpful staff; excellent food (supper and lunch); large, clean and comfortable room, plenty of parking; outstanding value for money.

    Stayed in February 2024

  • Reviewed: 16 February 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights

    All good

    Good food at a good price. Nice and friendly

    Stayed in February 2024

  • Reviewed: 12 February 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Food was really lovely- staff were friendly, lovely location- had a great time

    Stayed in February 2024

  • Reviewed: 6 January 2024

    9.0
    We stay here on a regular basis as it’s always friendly . Food is good and a great location
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    Needs abit of a refurbishment

    Friendly atmosphere

    Stayed in January 2024

  • Reviewed: 11 December 2023

    8.0
    Excellent location and friendly staff.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Sadly this time, regular guest left small dog in room next to ours and left it while they went fir breakfast and it cried and barked the whole time, so no lay-in. Dog stressed, but they do allow dog's in lounge bar and very cosy in there. Shame.

    Lovely location and staff so friendly.

    Stayed in December 2023

  • Reviewed: 2 December 2023

    7.0
    Ok
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Long windy stairs up to room 3 floors up

    Good fire in the bar

    Stayed in November 2023

  • Reviewed: 1 December 2023

    9.0
    Best place I've stayed in the west.
    • Business trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing to complain about.

    Amazing hotel with an amazing service and amazing staff. Beautiful large fireplace, Really good breakfast and the breakfast staff Bob was worth 6 stars. Proper nice man making sure all the people were sorted out and had what.they needed. Will go back when in he area.

    Stayed in November 2023

Showing 1 – 25

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