Soap/shower gel should have been provided. It is a standard feature in any lodge.

Inexpensive, good location. Comfortable bed. Plenty of parking space, including at the rear of the property. Friendly staff, allowed me to park for the day even after checking out in the morning.

Stayed in June 2023

The toilet seat was broken and a mission to sit down on. The shower leaked. The door didn’t feel particularly secure. There’s a lot of noise outside the window which was distracting when trying to get to sleep. The plug on the iron was parcel tape!!!! These are little things, well except the iron plug- that’s an accident waiting to happen, but I feel with a little more investment in repairs and facilities this would really have improved my experience and rating. It would be nice to see these improvements as the room would then meet the standards of the wonderful staff there.

Well located and plenty of local amenities nearby. The staff were wonderful, really helpful and polite, a credit to their employer, probably the highlight of the stay for me- particularly the receptionist when I arrived and the breakfast fella.

Stayed in July 2023

My door wouldn't open and close properly, it had to be slammed. Shower had black mold in it. The shower head fell off the holder, so I had to hold it throughout my shower as the shower head holder was broke Toilet doesn't flush properly. The toilet is very close to the shower. So I had to sit sideways on the toilet as my legs would not fit between the toilet and shower. I am 5 foot 7 and weight 11 stone. So it's not like I am 6 foot 5 and 18 stone. The electrics in the room were broken.. only one socket worked. That had 3 extensions attached to it to get electric around my room. The furniture was all old, faded and looks dirty. Total cost of 300 for night was way over priced (2 rooms). I have had better hotels for £75 a night.

The bed was comfy and staff are great.

Stayed in July 2023

- not being able to check in before 12 - The kettle in the room kept turning on and off by itself in the middle of the night which was a bit scary.

I love the fact that it is close to town and very accessible

Stayed in July 2023

It's about time to refurbish/ re-do the shower room and all installations. Shockingly bad!

Good size room. Clean and comfortable enough. Good for short stay..... Thanks

Stayed in July 2023

The location

The bed

Stayed in July 2023

Room wasnt ready so had to wait even though it was 1pm when we arrived. Wanted a shower to freshen up when we arrived. No shampoo or conditioner etc provided. Shower top was broken. Couldn’t change channel on tv as battery flat in controller. Woke up to loads of ants crawling over side table. Attracted to the Lemonade cup. I had used the night before. Marks on the wall and generally dirty. Breakfast was minimal. No pastries or fresh coffee.

Car parking space

Stayed in July 2023

Good location for the London arena, very clean

Stayed in July 2023

The twin room had ants everywhere and the pillows were very flat i wish the pillows were more comfortable.

I liked the twin room and the bathroom and also the fact that it had 24/7 reception which allowed me to have access to my room even when coming back late from plans i had arranged

Stayed in July 2023

No aircon. No fridge. Only one window opened half way the others were stuck. Would not want to be caught in there during a fire. One of the beds were broken. The bathroom was cleanish, but poorly. Hardly any pressure in the shower, water was coming back up the drain. No lift, heavy to transport suitcases up to the room. Breakfast was underwhelming.

Staff were polite. Lots of food stores and takeaway in the street of the ‘hotel’

Stayed in July 2023

area it was in, shower didn’t have much pressure to it

comfy beds

Stayed in July 2023

Our bathrooms smelt and were very old and broken. Carpets badly fitted, no brown toast or place to get a drink, don't you have a licence for alcohol? Staff were vague and limited help.

The place needs a bit of tlc. We had a mouse in our room. You need to cater for more options at breakfast, was quite limited. Rooms were very basic but clean and fresh. It's such a shame as it could be a great place if money was spent on it.

Stayed in July 2023

No facilities AT ALL. no shower gel. No soap. No bar.

Location

Stayed in July 2023

The shower was really awful, toilet wouldn’t flush and room was unbearably hot really could do with a fan. Breakfast wasn’t to my standard but the staff completely make up for it they was great!

The Staff was all amazing and so friendly

Stayed in July 2023

Bed in the room was very uncomfortable.

Young lady on reception is lovely and there is a car park.

Stayed in June 2023

Dirty furniture and carpets, what looked like blood stains on chair, no fan or air con in room, breakfast was low quality

Cheap stay for 1 night in London.

Stayed in June 2023

The door doesn't automatically close to the room. We didn't notice at first and if we hadn't we might not have noticed and slept all night with the door not closed.

It was close to the pride event I was attending and the hotel is manned 24 hours.

Stayed in June 2023

Shower blocked falling off, breakfast poor and has no seating.

Great staff

Stayed in June 2023

the location and 24 hour petrol Station across the road the window not shutting up and noise in street early hours I went to See the pet shop boys in concert Saturday June 17 at the ovo Wembley area when got back at 1145pm did not get any sleep at all left Sunday to Go home to ramsgate kent was booked fo 3 nights

I liked the breakfast and not the room I want different room next time if I stay

Stayed in June 2023

The bathroom was horrible, barely got water and couldn’t take a shower cus water wasnt coming enough and it was iced cold. The toilet wasn’t flashing properly and had to press it at least 4 times for the money to clean my dodo properly. Sleeping at night was terrifying too cause it sounded like someone constantly kept knocking at our room. Couldn’t sleep cause of the constant fear. Bed was comfy tho and they only serve breakfast from 7-9am which isnt good enough

The stuff members were soo nice and well spoken, even gave us a fan for this summer time.

Stayed in June 2023

The steps to get upstairs

The location

Stayed in June 2023

1. The bulk of the staff have very poor customer service. FYI I stayed 4 nights at your hotel thus valuable business, but I was not impressed with some of the staff members customer handling issues. 2. Rooms have very less privacy set up. Brick walls are imminent. ........... Very disturbing noises

The breakfast and location is fine so to speak

Stayed in June 2023

Prize is too high for this hotel.

Forest gate station is 5 minutes walk.from where u can take Elizabeth line and go e everywhere you want to go.

Stayed in June 2023

The shower broken, Hard to use the toilet The window not make silent from the busy road The breakfast is very poor

Parking space Nice team

Stayed in June 2023

Shower tap not working properly. Is been a struggle to adjust the water temperature. Tv not working The floor was creaking really bad that i had to limit my needs for toilet so i won't wake up the guest from underneath my room.

Quiet room

Stayed in June 2023