10-11 New Steine, Kemptown, Brighton & Hove, BN2 1PB, United Kingdom
#18 of 48 hotels in Brighton & Hove
Guests' ChoiceBased on 1786 hotel reviews
8.1Cleanliness
8.5
Comfort
8.4
Location
9.3
Facilities
8.0
Staff
9.3
Value for money
8.3
Free WiFi
8.9
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 24, 2024
Nilendu
IndiaNice and cosy. Lovely staff who were very helpful
Stayed in April 2024
Reviewed: April 22, 2024
Dr
United KingdomThe room was quite warm - even without the heating on - but opening the window meant noise levels. However, with a rolled up towel keeping the window open a little bit, all was ok. Price of parking but that is common in this area - parking on the street outside after 8pm and before 9am, is free, so that might be something to plan around.
I was seen very quickly at check in. Breakfast was wonderful. Staff were very kind and efficient.
Stayed in April 2024
Reviewed: April 21, 2024
Lee
United KingdomI would have asked for a room that wasn't on the top floor. As a six footer, I managed to bump my head slightly a couple of times navigating the stairwell and also the right hand side of the room where the roof slants. Slightly puzzled also that the window didn't open or where ventilation came from. Still the room was not stuffy. However, if you have mobility issues or are taller than average, ask for that to be considered when you make a booking.
I had stayed at New Steine once before pre-COVID before it was refurbished and it was an average experience. The refurbishments since as advertised on Trip Advisor, as well as the location, encouraged me to give it another chance. Generally I had no complaints - was able to check in about 20 minutes early, shown room personally by busy desk staff. Pretty much as advertised, room was freshly painted, clean, toiletries, bedding look new stylish, etc. Easy wif-fi. Small desk, handy closet, etc. Generally, good value for a booking made early that morning via Booking.com and location was very close to a friends and also venues like the Barley Mow as well as the Lanes and Pier. Looked like breakfast was good and perhaps a future visit, I will check that out. Keys were easy to use. No combo to remember/write down or take a picture of.
Stayed in April 2024
Reviewed: April 21, 2024
Desiree
NetherlandsCould hear the people in the next room but that can happen anywhere. Just bring earplugs and you are fine.
Room and bathroom very tidy! Nice staff. It is very homey and I really liked that. Felt like coming home after a long day ta the conference, nice and quiet lounge, could get some rest there and a nice stiff drink too.
Stayed in April 2024
Reviewed: April 16, 2024
Margarita
United KingdomBreakfast and location were quite good.
Stayed in April 2024
Reviewed: April 13, 2024
Lynne
United KingdomSlatted blinds very dusty. Basin plug stuck closed. Neither of these issues are deal breakers though.
Very helpful staff throughout and support with parking app upon arrival. Very comfortable beds. Excellent breakfast.
Stayed in March 2024
Reviewed: April 12, 2024
Dominic
United KingdomNothing really.
Welcoming staff, clean well presented rooms, excellent breakfast!
Stayed in April 2024
Reviewed: April 12, 2024
Hayley
United KingdomIt is a bit noisy, I should have brought some earplugs
Lovely comfortable, well maintained rooms for the price. In a good location, really close to the beach and restaurants/cafes. Welcoming staff.
Stayed in April 2024
Reviewed: April 8, 2024
Clare
United KingdomWe had a lovely, spacious basement room with a little outside terrace area. The location was fabulous, just minutes from.the beach front. Oscar was very helpful and friendly during our stay and we were made to feel very welcome. Breakfast was served in a well decorated and comfortable room and was very tasty. We will definitely recommend to others.
Stayed in April 2024
Reviewed: April 7, 2024
Sue
United KingdomWe were on top floor and there were many stairs, might be nice to be advised of this
The location of the hotel
Stayed in April 2024
Reviewed: April 6, 2024
Jakub
Czech RepublicNo view from room - wall outside.
Good place near beach. Nice personal, good breakfast.
Stayed in April 2024
Reviewed: April 4, 2024
Diane
United KingdomNo power shower Still ok for a few days but I did miss the power shower
Good Location Very clean Comfortable beds Heater when it got colder Decent television
Stayed in April 2024
Reviewed: April 4, 2024
Andrew
United KingdomVery friendly and helpful staff. Situation was ideal for seafront and town amenities. Excellent value for money.
Stayed in April 2024
Reviewed: March 27, 2024
Anna
United KingdomWhen you first enter the rooms, they look shabby because of the dark units, but they really aren't! We couldn't park on the street outside the hotel which would have been a cheaper often so ended up paying £36 for 2 nights. However, this didn't spoil our weekend away!
The rooms were quiet even though we were in a busy area. The bathroom was very clean and had obviously been recently renovated. Staff were very accommodating and breakfast was very good.
Stayed in February 2024
Reviewed: March 27, 2024
Janelle
United KingdomA little small
It was lovely and clean. I had the single room, it was a little small but lovely and clean :)
Stayed in March 2024
Reviewed: March 24, 2024
Catherine
United KingdomNothing
Location. So clean. Great bedroom and bathroom
Stayed in March 2024
Reviewed: March 21, 2024
Joe
United KingdomNo toilet in the room
Friendly staff, good location, clean bed
Stayed in March 2024
Reviewed: March 19, 2024
Paul
United KingdomNothing.
Even though there was a mix up with my room allocation, the problem was swiftly rectified. Short walk to Brighton centre.
Stayed in March 2024
Reviewed: March 19, 2024
Birgit
NamibiaShower/bathroom small. But room spacious.
Great location. Staff helpful in sorting out parking issues. Pity thst I could not stay longer.
Stayed in March 2024
Reviewed: March 18, 2024
Penny
United KingdomWoken by loud talking outside room in the morning. Light fitting in bathroom broken and dirty. A quick fix.
Room, location, style, host
Stayed in March 2024
Reviewed: March 18, 2024
Malcolm
United KingdomLarger bed was great as we are a polyamorous relationship. However, the large bed was 2 single beds pushed together which is uncomfortable
breakfast was great. Staff were helpful
Stayed in March 2024
Reviewed: March 18, 2024
Samantha
United KingdomEverything was just fine
Lovely spacious room & in great location.The breakfast was amazing & the staff were very helpful & friendly
Stayed in March 2024
Reviewed: March 15, 2024
Tony
United KingdomDisappointed about sharing the toilet
Bed comfortable and the breakfast was decent
Stayed in March 2024
Reviewed: March 15, 2024
Merry
United KingdomClean and well prepared laundry, quiet during the night
Stayed in March 2024
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