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  5. Reviews of Holiday Inn Darlington - NORTH A1M, JCT.59, an IHG Hotel

Reviews of Holiday Inn Darlington - NORTH A1M, JCT.59, an IHG Hotel 3 stars

Newton Park, Coatham Mundeville, Darlington, DL1 3NL, United Kingdom

#6 of 13 hotels in Darlington

Guests' Choice

Review score

Based on 1090 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.8

  • Location

    8.6

  • Facilities

    8.4

  • Staff

    9.1

  • Value for money

    8.5

  • Free WiFi

    6.6

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Showing 1 – 25

  • Reviewed: 24 March 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Twin Room - Disability Access
    • Stayed 1 night
    • Submitted via mobile

    Biğ room

    Stayed in March 2024

  • Reviewed: 15 March 2024

    9.0
    I loved it
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Everything

    Stayed in March 2024

  • Reviewed: 23 February 2024

    8.0
    Very good
    • Business trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Room a wee bit cold

    Staff were fabulous

    Stayed in February 2024

  • Reviewed: 17 February 2024

    9.0
    Had a very good stay but reiceved a parking fine rung up and informed them and hopefully being sorte
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 5 nights

    Evening meal we thought was a bit pricy so would have ordered but a bit expensive

    As always room very good bed very comfortable breakfast lovely with plenty of choices

    Stayed in January 2024

  • Reviewed: 1 February 2024

    9.0
    Lovely stay!
    • Leisure trip
    • Family with young children
    • Double Room with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Nothing, it was lovely

    Staff were so welcoming and genuinely nice, really appreciated that.

    Stayed in January 2024

  • Reviewed: 27 January 2024

    9.0
    Excellent hotel and location, definitely will come again.
    • Leisure trip
    • Family with young children
    • Double Room with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Wifi didn’t work well in Restaurant.

    Nice size room, very clean and great staff.

    Stayed in January 2024

  • Reviewed: 15 January 2024

    7.0
    OK
    • Business trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was mediocre.

    Staff were very nice and helpful. Good sized room.

    Stayed in December 2023

  • Reviewed: 11 January 2024

    8.0
    Consistently good service at this location
    • With a pet
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Didn’t dislike anything.

    Good breakfast. Only 1 slice of ham on platter though! And, about 4 of cheese!

    Stayed in January 2024

  • Reviewed: 2 January 2024

    9.0
    Christmas visit to sister
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 5 nights
    • Submitted via mobile

    A bit too warm in the rooms. Maybe make people aware about card in slot to put lights on. Told to use QR code for ordering food but it was turned off for Christmas

    Good location, good breakfast, good staff and my dog behaved ! Great to be put on the ground floor.

    Stayed in December 2023

  • Reviewed: 1 January 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double Room with Sofa Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    One sister from Dublin, one sister from Worcestershire and a child visiting big brother and big sister, both with serious medical problems. Staff were polite and efficient. Breakfast was good selection and well stocked.

    Stayed in January 2024

  • Reviewed: 27 December 2023

    8.0
    We were travelling and the location was perfect and the facilities were great and good value for kon
    • Leisure trip
    • Couple
    • Double Room with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    All of the staff were very friendly and helpful and made us very welcome.

    Stayed in December 2023

  • Reviewed: 25 December 2023

    9.0
    Superb
    • Business trip
    • Group
    • Standard Double or Twin Room
    • Stayed 1 night

    Accommodating staff, friendly and did everything needed

    Stayed in November 2023

  • Reviewed: 23 December 2023

    7.0
    Room ok go somewhere else to eat
    • Leisure trip
    • Group
    • Double Room with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The breakfast was not good bacon hard .sausage dry didn't eat the egg and mushrooms dry

    Room was ok .area was quiet

    Stayed in December 2023

  • Reviewed: 23 December 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double Room with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Convenient location

    Stayed in December 2023

  • Reviewed: 9 December 2023

    8.0
    Good value, nice helpful staff and would definately stay again
    • Business trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 1 night

    Bed, breakfast, room and gym all good

    Stayed in December 2023

  • Reviewed: 28 November 2023

    8.0
    Really enjoyed the break
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Could not fault anything been a couple of times and enjoyed our stay on both occassions

    Excellent breakfast

    Stayed in October 2023

  • Reviewed: 25 November 2023

    8.0
    It made a short break.
    • Leisure trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing really. I was comfortable there.

    Food, espe breakfast was good.

    Stayed in October 2023

  • Reviewed: 2 November 2023

    7.0
    Pleasant, convenient, lovely staff.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    This time we were allocated a room with the handbasin outside the bathroom, i.e. more or less in the bedroom. Have not had a room like this here before and found it a daft idea. No privacy for washing unless taking a shower in the bathroom and wet towels and drips near where you get into bed. Whose idea was this? Bathroom (i.e. loo and shower) consequently very small and not a shelf to put anything on at all (except within the shower). If stay again will ask for normal bathroom. Bedroom too hot (like all hotels) and aircon didn't seem to make any difference but window opened a bit so OK.

    Have stayed here a couple of times before as so handy for M1 and local relatives. Easy parking, comfortable rooms, everywhere very clean, very friendly and helpful staff. Breakfast very good with fair amount of choice on buffet - cooked and uncooked. Evening menu ok and food quite good but expensive, desserts particularly. (£9 for a not very big piece of cheesecake.) Service very good.

    Stayed in November 2023

  • Reviewed: 31 October 2023

    9.0
    A nice hotel, friendly, easy to park and great staff.
    • Group
    • Double Room with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    I have no complaints.

    The friendly welcome and the staff, value for money,location and cleanliness. I traveled with my dog and they made it very easy for us.

    Stayed in October 2023

  • Reviewed: 27 October 2023

    8.0
    Enjoyable
    • Leisure trip
    • Family with young children
    • Executive King Room
    • Stayed 1 night
    • Submitted via mobile

    Springy mattress not comfortable. Might be that we are very used to our foam mattresses

    Lovely staff Wifi Fuss free Facilities in room were thoughtful

    Stayed in October 2023

  • Reviewed: 20 October 2023

    8.0
    Wonderful staff and good value.
    • Leisure trip
    • Family with young children
    • Executive King Room
    • Stayed 1 night
    • Submitted via mobile

    Wonderful staff.

    Stayed in October 2023

  • Reviewed: 19 October 2023

    8.0
    Pleasant stop off for trip to Scotland with dog
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Poor cooked breakfast Bacon hard and overcooked

    Good location/dog friendly/good parking

    Stayed in September 2023

  • Reviewed: 19 October 2023

    7.0
    Did what I needed it to do.
    • Business trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The decor in the rooms is starting to get a bit tired.

    Breakfast was good and plentiful but as my check in was late I didn’t really take much notice of the neighbourhood.

    Stayed in October 2023

  • Reviewed: 16 October 2023

    8.0
    Despite our comments the staff made up for the short-comings. Everything could easily be rectified.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Dripping shower head in our room - 216. Heated towel rail not working. Aircon unit had part hanging down and it made a grating noise every little while so we were unable to leave it on. Breakfast very ‘tired’ having probably been cooked hours before we had it, therefore hard bacon, dry sausages, hard overcooked lumps in scrambled eggs. There was very little fruit salad, no pastries and the toast either came out black in one toaster or we had to put it through 4-5 times in the other toaster. The friendly staff were trying to correct this as we left the restaurant.

    Close proximity to the A1. Staff very friendly and accommodating. Clean, comfortable room. Bright and welcoming areas to relax.

    Stayed in October 2023

Showing 1 – 25

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