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  5. Reviews of Noel Arms - "A Bespoke Hotel"

Reviews of Noel Arms - "A Bespoke Hotel" This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

High St, Chipping Campden, GL55 6AT, United Kingdom

#4 of 5 hotels in Chipping Campden

Guests' Choice

Review Score

Based on 1245 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.5

  • Location

    9.4

  • Facilities

    8.1

  • Staff

    8.9

  • Value for money

    7.6

  • Free WiFi

    8.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 28, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Classic Double Room
    • Stayed 2 nights

    There were one or two staff who were lovely and couldn't fault them. However, there were some who were quite rude. They were openly complaining about other staff members in the restaurant. We also asked for a table of 7 for dinner, told absolutely not yet the restaurant was completely empty. We then asked another lady who was very helpful and sorted a table for us. Overall the staff has a bit of attitude whenever you asked for anything, they came across like ti was a problem. Service for food and drinks also very slow. We waited almost an hour for our mains one night. At breakfast it took 30mins for the food to arrive even though you have to pre order and wasn't hot. Took about 20mins to get a coffee.

    Rooms are really clean and nice enough for a short stay. Chipping Campden itself is really lovely. Food pretty good. Would recommend staying as a good price. Just a shame about some of the staff.

    Stayed in March 2024

  • Reviewed: March 25, 2024

    7.0
    A good hotel in a central location. I would come again, especially if I had my dog with me.
    • Leisure trip
    • Solo traveler
    • Classic Twin Room
    • Stayed 2 nights

    My requested packed lunch did not arrive due to mis-communication at the hotel. However there was a shop nearby to by a lunch.

    Very good breakfast

    Stayed in March 2024

  • Reviewed: March 24, 2024

    8.0
    Comfortable stopover in a lovely town.
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night

    The lighting in the bedroom was very poor. Even the bedside lights did not give enough light for reading in bed. If you really wanted to read you would have done better in the bathroom.

    We had two pleasant and acceptable meals in the dining room. The room was well-appointed with an armchair as well as a dressing table and stool, and ample room for luggage. Good to have the hotel car park available as well.

    Stayed in March 2024

  • Reviewed: March 1, 2024

    7.0
    Noel Arms
    • Leisure trip
    • Couple
    • Classic Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    My partner didnt enjoy their curry as was bland.

    Lovely room, friendly staff, good location

    Stayed in March 2024

  • Reviewed: February 28, 2024

    9.0
    Love this hotel great location good food and friendly staff.
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Disliked the 10% discretionary amount added to bill .

    Location perfect. Both breakfast and dinner were good. Had to wait a while for dinner one night but not a problem for us. Staff very friendly.

    Stayed in February 2024

  • Reviewed: February 28, 2024

    8.0
    A great hotel for visiting the Cotswolds on a short break.
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 3 nights

    One of the Duty Managers clearly not particularly happy (with customers? his job? something else?). It's a shame as his behaviours were at odds with the rest of his colleagues who were outstanding.

    Great location, most staff we met were outstanding, nice facilities, although it's an historic building and looking slightly faded in places. Food and drink service and quality very good.

    Stayed in February 2024

  • Reviewed: February 26, 2024

    8.0
    Perfect little get away venue for sightseeing in the Cotswolds for those not wanting to manage self catering
    • Leisure trip
    • Solo traveler
    • Classic Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Friendly staff. Very good housekeeping team.

    Stayed in February 2024

  • Reviewed: February 22, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Some of the furniture in the public areas was looking tired and worn.

    The atmosphere of the hotel was very relaxed but also professional. The staff were all very friendly and helpful.

    Stayed in February 2024

  • Reviewed: February 20, 2024

    8.0
    Hotel very nice service staff in restaurant fell short on service.
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Service staff in the restaurant were very slow ordered a bottle of water & waited 25 minutes for water glasses unable to get a coffee after my evening meal as the person who does the coffees had gone home.

    Breakfast took 40 minutes to arrive although we pre booked a time of 9.30am

    Stayed in February 2024

  • Reviewed: February 20, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Classic Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    We had a shock when we checked out because 10% was added to our whole bill (accommodation and meal we purchased night before) as a discretionary tip for the staff. Do not think this is right. We paid it but should have been told ahead of time that 10% would be added to any food you purchased as well as your room. We would not have eaten at the hotel restaurant if we'd known as there are nicer places to eat within easy walking distance.

    Nice hotel. Food in restaurant ok but nothing to write home about. Good location as there is a car park right behind the hotel. Don't try house red wine, which was awful!

    Stayed in January 2024

  • Reviewed: February 18, 2024

    8.0
    Really enjoyed our stay
    • Leisure trip
    • Couple
    • Classic Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Hotel needs updating in areas

    Short staff at breakfast, but friendly. Restaurant food was great in the evening, staff were excellent. Great location

    Stayed in February 2024

  • Reviewed: February 13, 2024

    8.0
    Very nice area to stay and visit other places in the Cotswolds.
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night

    Because it is such a old building the floors did creak a lot when people walk around the hotel especially when you are trying to get to sleep.

    Very nice feel to the hotel. good bar and lounge area. Very nice location to visit the Cotswolds.

    Stayed in February 2024

  • Reviewed: February 13, 2024

    9.0
    Very nice
    • Leisure trip
    • Couple
    • Classic Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Room needs a face-lift but good value for money very

    Very nice, good value excellent staff and food, would recommend

    Stayed in February 2024

  • Reviewed: February 12, 2024

    9.0
    Great historic hotel
    • Leisure trip
    • Family with young children
    • Classic Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Beautiful old hotel. Room a good size. Bed comfy. Cooked breakfast was a fabulous way to start the day.

    Stayed in February 2024

  • Reviewed: February 9, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Classic Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast orders with a time slot and choice of breakfast were taken day before but all guests seem to be there at same time tho time slot was for two hours we waited 40 mins to be served on the 9.30 sitting so be prepared not to expect a speedy breakfast. Not sure if less staff on kitchen duty on a wk/end which could have been the reason.

    Hotel nicely located in middle of town. Rooms very clean and comfortable. Nice coffee shop there too.

    Stayed in February 2024

  • Reviewed: February 8, 2024

    7.0
    Chipping Campden is a charming small Cotswold town sufficiently off the beaten track
    • Leisure trip
    • Couple
    • Classic Twin Room
    • Stayed 2 nights

    Dining room could have had more ambience if carpeted.

    Excellent breakfasts

    Stayed in February 2024

  • Reviewed: February 7, 2024

    8.0
    Comfortable stay in Chipping Campden
    • Leisure trip
    • Solo traveler
    • Classic Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    En-suite shower was a bit cramped and there was a draft from the sash window, but that’s to be expected in such a historic property.

    Great location in the centre of Chipping Campden. The room was quiet, clean, and comfortable. The breakfast was excellent! I ate in the restaurant for dinner as well, which was very good. Guests also get a discounted rate at the spa across the street, and I went over for an evening swim.

    Stayed in February 2024

  • Reviewed: February 6, 2024

    7.0
    A charming historic hotel
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Our room was rather too hot and we couldn’t work out how to change this

    An historic hotel with much character and charming staff

    Stayed in February 2024

  • Reviewed: February 5, 2024

    8.0
    Excellent. Really enjoyed our stay would love to visit again
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    It was clean. Great staff and great village to stay in the Cotswolds

    Stayed in February 2024

  • Reviewed: January 29, 2024

    8.0
    We enjoyed our stay.
    • Leisure trip
    • Couple
    • Classic Twin Room
    • Stayed 1 night

    Parking was difficult

    Stayed in January 2024

  • Reviewed: January 29, 2024

    7.0
    Very nice quiet stay would recommend
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Excellent selection of food , staff very helpfull. Location central ideal

    Stayed in January 2024

  • Reviewed: January 28, 2024

    8.0
    Very Good
    • Couple
    • Classic Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Food not quite as good as it should have been but perfectly ok

    Position. the room ..The cleanliness The service.

    Stayed in January 2024

  • Reviewed: January 27, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Classic Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Coffee at breakfast was terrible! (But don’t let that put you off) .

    Great value accommodation in what can be a very expensive area. Fab location and a nice cosy bar/pub. Communication prior to our stay was great.

    Stayed in December 2023

  • Reviewed: January 24, 2024

    9.0
    Lovely accommodation that suits the Cotswalds environment very well.
    • Business trip
    • Family with young children
    • Classic Double Room
    • Stayed 2 nights

    Noting, it was a great stay.

    Great hotel with a very homely atmosphere that enhances your stay in the Cotswalds. The restaurant and pub were very comfortable with great service provided by all.

    Stayed in January 2024

Showing 1 - 25

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