No. Everything was good. The shower above the bath arrangement is somewhat hazardous for me. Never liked that arrangement.

Character

Stayed in April 2024

We had a curry in the evening but wouldn’t say it was award winning.

The room was very clean and spacious with a huge bathroom.

Stayed in April 2024

Fixtures and fittings

Great location

Stayed in April 2024

Unfortunately we had a major water burst in our room, staff were amazing, friendly and helpful.

Nice clean property, with modern and historical feel

Stayed in March 2024

see above - breakfast

Perfect location, the hotel was absolutely fine and decent staff. Personally I was a little disappointed by breakfast. It verged on the basic and I found the cooked ingredients at best ok, and feel for very little extra cost could have been so much better quality. The quality was disappointing, and as a result rather tasteless. I am sure with more prudent ordering you could procure better quality bacon, sausages etc probably at marginal if at all additional cost

Stayed in March 2024

Nothing!

The old style hotel with lots of character and uneven floors with characterful rooms. The bedroom was very comfortable with a nice bathroom and a bath. It was very quiet too. I had a bar meal which was very good and the bar staff were very friendly and working hard. Breakfast was very good and the staff were attentive. I would stay again when visiting my Mother another time. I did manage to park right outside as the car park was full but it was Easter Saturday. Parking over the road is chargeable from 7 -7 every single day so be aware. The area is still lovely, although much busier than it was when I lived there in the 1970s!

Stayed in March 2024

Character building. Pleasant room.

Stayed in March 2024

There were one or two staff who were lovely and couldn't fault them. However, there were some who were quite rude. They were openly complaining about other staff members in the restaurant. We also asked for a table of 7 for dinner, told absolutely not yet the restaurant was completely empty. We then asked another lady who was very helpful and sorted a table for us. Overall the staff has a bit of attitude whenever you asked for anything, they came across like ti was a problem. Service for food and drinks also very slow. We waited almost an hour for our mains one night. At breakfast it took 30mins for the food to arrive even though you have to pre order and wasn't hot. Took about 20mins to get a coffee.

Rooms are really clean and nice enough for a short stay. Chipping Campden itself is really lovely. Food pretty good. Would recommend staying as a good price. Just a shame about some of the staff.

Stayed in March 2024

My requested packed lunch did not arrive due to mis-communication at the hotel. However there was a shop nearby to by a lunch.

Very good breakfast

Stayed in March 2024

The lighting in the bedroom was very poor. Even the bedside lights did not give enough light for reading in bed. If you really wanted to read you would have done better in the bathroom.

We had two pleasant and acceptable meals in the dining room. The room was well-appointed with an armchair as well as a dressing table and stool, and ample room for luggage. Good to have the hotel car park available as well.

Stayed in March 2024

My partner didnt enjoy their curry as was bland.

Lovely room, friendly staff, good location

Stayed in March 2024

Disliked the 10% discretionary amount added to bill .

Location perfect. Both breakfast and dinner were good. Had to wait a while for dinner one night but not a problem for us. Staff very friendly.

Stayed in February 2024

One of the Duty Managers clearly not particularly happy (with customers? his job? something else?). It's a shame as his behaviours were at odds with the rest of his colleagues who were outstanding.

Great location, most staff we met were outstanding, nice facilities, although it's an historic building and looking slightly faded in places. Food and drink service and quality very good.

Stayed in February 2024

Nothing

Friendly staff. Very good housekeeping team.

Stayed in February 2024

Some of the furniture in the public areas was looking tired and worn.

The atmosphere of the hotel was very relaxed but also professional. The staff were all very friendly and helpful.

Stayed in February 2024

Service staff in the restaurant were very slow ordered a bottle of water & waited 25 minutes for water glasses unable to get a coffee after my evening meal as the person who does the coffees had gone home.

Breakfast took 40 minutes to arrive although we pre booked a time of 9.30am

Stayed in February 2024

We had a shock when we checked out because 10% was added to our whole bill (accommodation and meal we purchased night before) as a discretionary tip for the staff. Do not think this is right. We paid it but should have been told ahead of time that 10% would be added to any food you purchased as well as your room. We would not have eaten at the hotel restaurant if we'd known as there are nicer places to eat within easy walking distance.

Nice hotel. Food in restaurant ok but nothing to write home about. Good location as there is a car park right behind the hotel. Don't try house red wine, which was awful!

Stayed in January 2024

Hotel needs updating in areas

Short staff at breakfast, but friendly. Restaurant food was great in the evening, staff were excellent. Great location

Stayed in February 2024

Because it is such a old building the floors did creak a lot when people walk around the hotel especially when you are trying to get to sleep.

Very nice feel to the hotel. good bar and lounge area. Very nice location to visit the Cotswolds.

Stayed in February 2024

Room needs a face-lift but good value for money very

Very nice, good value excellent staff and food, would recommend

Stayed in February 2024

Beautiful old hotel. Room a good size. Bed comfy. Cooked breakfast was a fabulous way to start the day.

Stayed in February 2024

Breakfast orders with a time slot and choice of breakfast were taken day before but all guests seem to be there at same time tho time slot was for two hours we waited 40 mins to be served on the 9.30 sitting so be prepared not to expect a speedy breakfast. Not sure if less staff on kitchen duty on a wk/end which could have been the reason.

Hotel nicely located in middle of town. Rooms very clean and comfortable. Nice coffee shop there too.

Stayed in February 2024

Dining room could have had more ambience if carpeted.

Excellent breakfasts

Stayed in February 2024

En-suite shower was a bit cramped and there was a draft from the sash window, but that’s to be expected in such a historic property.

Great location in the centre of Chipping Campden. The room was quiet, clean, and comfortable. The breakfast was excellent! I ate in the restaurant for dinner as well, which was very good. Guests also get a discounted rate at the spa across the street, and I went over for an evening swim.

Stayed in February 2024