Queens Promenade, Blackpool, FY2 9AA, United Kingdom
#232 of 248 hotels in Blackpool
Guests' ChoiceBased on 15301 hotel reviews
5.2Cleanliness
5.8
Comfort
5.8
Location
6.7
Facilities
5.9
Staff
7.2
Value for money
6.3
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 23, 2024
Christine
United KingdomThe room could do with a good clean cobwebs on ceiling stains on skirting boards dried food on floor no batteries in remote
Breakfast was lovely
Stayed in April 2024
Reviewed: April 23, 2024
Kevin
United KingdomVery out dated Needs a massive upgrade & clean Guest running about on landing all evening & banging doors Room pretty grotty Horrible tea bag's Bed old & squeaky Pubic hair in bathroom
I didn't really like it It's quite misleading when you see the pic
Stayed in April 2024
Reviewed: April 22, 2024
Abby
United KingdomStaff was rude. WiFi didn't work. Bathroom was dirty. Beer tasted off. Entertainment didn't match the audience.
Bed was comfy and view.
Stayed in April 2024
Reviewed: April 22, 2024
Trevor
United KingdomIt was not very clean
Not a lot really but food was good
Stayed in April 2024
Reviewed: April 21, 2024
Derek
United KingdomMouldy walls and ceilings, ridiculously long waits at reception, £3.50 for a 5p tea bag and some hot water is having a laugh, been in better maintained youth hostels, the hotels worn out and needs to be cheaper to compensate.
Nice firm mattress, best night’s sleep I’ve had for ages. Breakfast reasonably priced. Large car park, though charging guests for parking is a bit off when so many other parts of the stay are sub-standard.
Stayed in April 2024
Reviewed: April 21, 2024
Deborah
United KingdomDated, tired property. Carpets were dirty and ill fitting. Basic cheap furniture in room. Shower had poor water pressure. Bar facilities- card payment only. There was a ruckus in bar area over bingo. Not a relaxing nor pleasant atmosphere at all.
The location. Plenty of (chargeable) car parking. Bedding was clean.
Stayed in April 2024
Reviewed: April 21, 2024
David
United KingdomIt doesn't look anything like the pictures and really expensive for what you get
The staff were lovely
Stayed in April 2024
Reviewed: April 20, 2024
Melissa
United KingdomCheckin was a convoluted process, room was dated, hotel was hard to navigate, the exterior wasn’t particularly welcoming and there were no options for early breakfasting.
The location was perfect.
Stayed in April 2024
Reviewed: April 19, 2024
Caitlin
United KingdomHouse keeping walking into your room at 9:50 AM
Stayed in April 2024
Reviewed: April 18, 2024
Carla
United KingdomBusy, dated. Seems to be taken over by army veterans private functions.
Cheap, entertainment not bad, clean very dated staff were okay too busy to be helpful really. Really can't moan for the price you wouldn't get better. Also the food was good I was very surprised.
Stayed in April 2024
Reviewed: April 18, 2024
Rothwell
United KingdomThe hotel needed a good clean and could do with a revamp mould on walls and damp
Breakfast was good a mixture of things available but the location was a far distance away from attractions the hotel could do with a proper clean and a revamp the room was just a room the bathroom the sink was coming away from wall the water took half hour to warm up.was ok for just a standard 1 night stay
Stayed in April 2024
Reviewed: April 18, 2024
Barbara
United KingdomI included in my booking parking ,wi-fi and pool but when I arrived I need to pay extra .Old fashioned hotel corridor narrow thanks to sign I was able find room. Smell not fresh old carpet cover with tape , stain in bathroom,After taking shower floor was covered with water must be some leak
Breakfast was good and hotel location a very close to the beach
Stayed in April 2024
Reviewed: April 17, 2024
Pauline
United KingdomIt was so cold
Easy access to transport
Stayed in April 2024
Reviewed: April 15, 2024
Margaret
United KingdomThe beds were hard and very dated. Musty smell
The location was good for us as visiting friends in cleavleys. It was clean
Stayed in April 2024
Reviewed: April 13, 2024
Nolan
United KingdomThe price was reasonable for what it had. However, some of the facilities could do with some TLC, Like the arcade areas, the cinema room was shut most of the time. I feel the food prices were a little too much, leaving us to eat away. Being in the end room left our room a little mosit and damp through the rain. We paid for toiletries but only got little soap bars, and there was no toilet brush, which was a downfall cleaning the toilet with wipe. We could have appricated clean cups daily with tea and coffee, maybe juice for the children and towels too. Tv areal was a little poor due to weather, and the Internet was extremely overpriced, which led to using our own data.
We loved the additional pool and sauna. The room overall was tidy and clean, and the staff was friendly when spoken, too. We appreciate the historical look to the building. I would definitely go back, though, as you couldn't ask for more with reasonable price to the stay.
Stayed in April 2024
Reviewed: April 11, 2024
Chloe
United KingdomThe hotel management was shocking everything else was ok
Nice hotel and rooms just a shame about some of the staff front of house manager has a attitude that stinks and was a bully to the other staff
Stayed in April 2024
Reviewed: April 10, 2024
Kimberly
United KingdomBeds are very hard. Not enough towels supplied, empty soap dispensers. Bathroom door did not close and no safety latches on the windows (3rd floor). Beds were nice and clean however the surfaces had previously spilled tea/coffee. Bin was tiny in the room and filled after 1 day, the bin bag provided was so thin it ripped apart and was useless. Nothing was replenished during our stay (tea bags, clean cups, sugar, soap ect)
Good value for money.
Stayed in April 2024
Reviewed: April 10, 2024
Nyoni
United KingdomFor starters the carpets were filthy . You could tell that they haven’t been the vacuumed for a while and there was an underwear under the bed which proves they didn’t clean before we checked in. The rooms were freezing . And lastly there was a couple fighting and banging doors at night next to us making a lot of noise and we tried calling the reception and no-one picked up the phone.
Breakfast
Stayed in April 2024
Reviewed: April 10, 2024
Mower
United KingdomI had a bad experience in the downstairs toilets, I heard banging, then I heard a child's voice say do you want to play and then said I'm going to kill you so was terrified was scared to go the toilets after that I told a member of staff ,she said don't tell me it's started again ,so I wouldn't go back.
Nice food comfortable bed and room nice view
Stayed in April 2024
Reviewed: April 9, 2024
Susan
United KingdomThe room was clean had reasonable furniture and bed but what let it down was shabby Decor mould on bathroom wall plus toilet roll holder broken these things sadly let the room down .
N/A
Stayed in April 2024
Reviewed: April 9, 2024
Euan
United KingdomThe shower was dismal, with a mere trickle being all the shower head could produce.
I only stayed the one night however the room was clean and very good value for money, the staff were kind and helpful.
Stayed in April 2024
Reviewed: April 8, 2024
Reece
United KingdomDidn’t get warning that for paying for Wi-Fi
Beds were comfy room was nice and clean
Stayed in April 2024
Reviewed: April 8, 2024
Angela
United KingdomVery disappointed with the bedroom, room had salad bowl with mayonnaise on under the bed, filthy windows inside and out, bathroom had multiple holes in the wall, no toilet brush, had to plug kettle in beside bed as no plug where the tray was. Hotel smells of damp. One of the receptionist was very rude.
evening entertainment and breakfast
Stayed in April 2024
Reviewed: April 7, 2024
Zoe
United KingdomThe room was absolutely nothing like the picture was very basic not the cleanest had to re wash the cups and there was still some rubbish on the floor dust in most places window sills and windows where very dirty. No wifi or internet.
The bed was comfortable
Stayed in April 2024
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