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Reviews of Norfolk Arms Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

High Street, Arundel, BN18 9AB, United Kingdom

#5 of 7 hotels in Arundel

Guests' Choice

Review Score

Based on 1085 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.8

  • Location

    9.6

  • Facilities

    8.1

  • Staff

    8.9

  • Value for money

    8.0

  • Free WiFi

    8.1

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Showing 1 - 25

  • Reviewed: March 28, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Small Double Room Bath Only
    • Stayed 1 night
    • Submitted from a mobile device

    Grubby bathroom tiles with mould and some hairs left on them the only blemish in an otherwise spotless room.

    Incredibly charming room. Really well put together, amazing tiny book selection in case you didn't take your own reading. Staff friendly and helpful and the hotel is jam packed with traditional character while being well appointed and modern.

    Stayed in March 2024

  • Reviewed: March 27, 2024

    9.0
    Charming hotel in a lovely location with lovely people.
    • Business trip
    • Solo traveler
    • Small Double Room Bath Only
    • Stayed 1 night

    Kitchen staying open beyond 2030 last service (but understand it is low season/economically driven).

    Charming hotel, lovely staff, great choice of beers in the bar. Atmospheric.

    Stayed in March 2024

  • Reviewed: March 18, 2024

    7.0
    Very welcoming staff and the hotel is in a great location
    • Leisure trip
    • Couple
    • Courtyard Double or Twin Room
    • Stayed 1 night

    The hotel needs some restoration and redecoration.

    All the staff were very friendly and polite. They made you feel welcome and cared about.

    Stayed in March 2024

  • Reviewed: March 12, 2024

    8.0
    Would stay again.
    • Leisure trip
    • Solo traveler
    • Small Double Room Bath Only
    • Stayed 2 nights
    • Submitted from a mobile device

    My view from the window was restricted, otherwise everything fine.

    The staff were exceedingly kind and helpful.

    Stayed in March 2024

  • Reviewed: March 11, 2024

    8.0
    Very Good
    • Solo traveler
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The location is perfect! Lovely building, friendly staff. I went out for breakfast so cannot comment on that. The room was clean, quiet and very comfortable. I loved the little bar by the reception area. I was in the courtyard area, which I liked, but it would be nice to stay in the main building next time. Thank you to all the staff there!

    Stayed in March 2024

  • Reviewed: March 9, 2024

    8.0
    Great venue loved the fact that it had parking but at an extra cost.
    • Business trip
    • Solo traveler
    • Small Double Room Bath Only
    • Stayed 1 night
    • Submitted from a mobile device

    There is work taking place at the venue and I was awaken by the builders

    Loved the location however you may need to be fit if you are based at the other side of hotel

    Stayed in March 2024

  • Reviewed: March 7, 2024

    8.0
    Only marred by the alarms
    • Leisure trip
    • Couple
    • Courtyard Double or Twin Room
    • Stayed 2 nights

    Three fire alarms late in the evening

    Good choice for breakfast Room quite adequate with comfortable beds

    Stayed in March 2024

  • Reviewed: March 5, 2024

    8.0
    Very Good
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    All of it 8

    All of it

    Stayed in March 2024

  • Reviewed: February 17, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Courtyard Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    I am never disappointed here. The staff are wonderful and the rooms clean and comfortable. A lovely stay.

    Stayed in February 2024

  • Reviewed: February 16, 2024

    9.0
    Wonderful
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Good value we'll placed.

    Stayed in February 2024

  • Reviewed: February 13, 2024

    8.0
    Great value, comfortable stay in a hotel with an interesting history.
    • Leisure trip
    • Couple
    • Small Double Room Bath Only
    • Stayed 1 night

    Lovely old hotel, nicely updated and in a great location right in the middle of the town. Comfortable room with a choice of bars and dining in the hotel.

    Stayed in February 2024

  • Reviewed: February 8, 2024

    9.0
    Wonderful local hostelry
    • Leisure trip
    • Couple
    • Courtyard Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing to dislike

    Great location with a good local vibe

    Stayed in February 2024

  • Reviewed: February 7, 2024

    9.0
    Last minute getaway at a quirky little hotel, with a fab member of staff, Sue!
    • Leisure trip
    • Couple
    • Small Double Room Bath Only
    • Stayed 1 night

    Found this last-minute deal at Arundel! It had great reviews but at such short notice we couldn’t expect much. Greeted by an amazing member of staff who deserves a shout-out! Thank you Sue!

    Stayed in February 2024

  • Reviewed: February 7, 2024

    8.0
    Staff always welcoming
    • Leisure trip
    • Solo traveler
    • Small Double Room Bath Only
    • Stayed 2 nights
    • Submitted from a mobile device

    Pillows do need reviewing very flat

    I have stayed before love the quietness and slept so well

    Stayed in February 2024

  • Reviewed: February 1, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Small Double Room Bath Only
    • Stayed 3 nights
    • Submitted from a mobile device

    Not sure why you need to pay for parking, I would have thought this should be part of the room rate given 95% of guests would be driving to this somewhat remote location.

    Location is very central so ideal for walking anywhere

    Stayed in January 2024

  • Reviewed: January 23, 2024

    7.0
    Loved staying in Arundel, central for everything. Great walks, shops, & places to eat
    • Leisure trip
    • Couple
    • Courtyard Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Uncomfortable bed

    Right in the heart of Arundel

    Stayed in January 2024

  • Reviewed: January 20, 2024

    9.0
    The perfect place to ‘do’ Arundel.
    • Leisure trip
    • Couple
    • Small Double Room Bath Only
    • Stayed 2 nights
    • Submitted from a mobile device

    Parking cannot be pre-booked which means there’s a bit of parking anxiety before you arrive. And there is no lift so beware rooms on the top floor if you are infirm or unfit.

    Wonderful central location with easy walking distance of all the sights and a mass of very good eateries. Room cosy and comfortable with a big bath and instant hot water. All staff friendly and efficient.

    Stayed in January 2024

  • Reviewed: January 12, 2024

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Single Room
    • Stayed 1 night

    Perfect location for work and a comfortable stay.

    Stayed in January 2024

  • Reviewed: December 31, 2023

    8.0
    Excellent location and comfortable hotel
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights

    Bedside lamps were too far away/ too dim to allow comfortable reading

    Room was very well equipped and comfortable. Breakfast was plentiful and very good.

    Stayed in December 2023

  • Reviewed: December 24, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Small Double Room Bath Only
    • Stayed 1 night
    • Submitted from a mobile device

    Having to pay for parking on site

    I liked the location

    Stayed in December 2023

  • Reviewed: December 24, 2023

    7.0
    Pleasant clean large room. Great location.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    A bit like a rabbit warren and it took me ages to navigate all the stairs and corridors. Requested a courtyard room but got a high street room.

    Lovely large clean room but quite quirky. Very central location.

    Stayed in December 2023

  • Reviewed: December 22, 2023

    8.0
    Relaxing and not to formal
    • Leisure trip
    • Solo traveler
    • Courtyard Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast not included in price

    Location

    Stayed in December 2023

  • Reviewed: December 18, 2023

    8.0
    Excellent central location in historic Arundel.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Excellent central locstion with parking. Staff were really friendly. Breakfast was excellent. Lovely quirky old coach house. Tap house on site is superb.

    Stayed in December 2023

  • Reviewed: December 16, 2023

    8.0
    Really lovely apart from a lumpy mattress ☹️
    • Business trip
    • Group
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The mattress was really uncomfortable unfortunately

    The location, the history and a great breakfast

    Stayed in December 2023

Showing 1 - 25

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