Birmingham Airport, Bickenhill, B26 3QL, United Kingdom
#6 of 16 hotels in Bickenhill
Guests' ChoiceBased on 3777 hotel reviews
8.0Cleanliness
8.7
Comfort
8.8
Location
9.4
Facilities
8.3
Staff
8.6
Value for money
7.7
Free WiFi
8.4
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End of dialog contentReviewed: 23 April 2024
Jennifer
United KingdomThe air conditioning didn't go any colder than 18 and was really noisy
I was disappointed with the breakfast. There was no fresh fruit salad which I usually look forward to when staying in hotels. Also the marmalade was a sort of orange flavoured liquid which was pretty awful. The rest of it was fine.
Stayed in April 2024
Reviewed: 22 April 2024
Kim
United KingdomThe bar staff in reception area looked bored to tears and could hardly be bothered to do their job. Pity as the bar area is very nice.
Reception area very comfortable. The restaurant was good and our waiter exceptional. The room was neat, clean, and had everything we needed.
Stayed in March 2024
Reviewed: 21 April 2024
Joanne
United KingdomWe needed space for 4 people to sleep; we had a double (king?) bed, and a sofa bed, but the sofa bed was only wide enough for one child. We also only had 3 towels in the bathroom.
The location of the hotel was perfect, and the main reason that I booked it; opposite the airport for an early morning flight. Great shower in the bathroom, so we could all shower properly before bed after a long day.
Stayed in April 2024
Reviewed: 20 April 2024
Georgina
United KingdomFood choices
Inviting
Stayed in April 2024
Reviewed: 16 April 2024
Rachel
United KingdomDistance to airport
Stayed in March 2024
Reviewed: 16 April 2024
Sean
United KingdomRoom wasn't clean enough Bathroom & toilet separate Toilet was tiny carpets stained
Staff were excellent
Stayed in April 2024
Reviewed: 16 April 2024
Ruth
United KingdomAir conditioning impossible to switch off so very noisy during the night.
Great in-room amenities such as tea and coffee, clean room. Wonderful location in relation to the airport.
Stayed in April 2024
Reviewed: 15 April 2024
Kelvin
United KingdomLocation, cleanliness and comfort
Stayed in April 2024
Reviewed: 13 April 2024
Jackie
United KingdomBed was very hard. Whoever was above me sounded like they were pacing the floor and moving furniture all night.
Nearest to departures.
Stayed in April 2024
Reviewed: 12 April 2024
Tracy
United KingdomNothing
Modern, clean, nice feel to it
Stayed in March 2024
Reviewed: 11 April 2024
Michael
United KingdomNothing
Best location for Birmingham airport, literally 30 seconds walk to the terminal building. Surprisingly good restaurant for an airport hotel.
Stayed in March 2024
Reviewed: 10 April 2024
Nigel
United KingdomHelpful welcome, clean and quiet room, accessibility to the terminal.
Stayed in April 2024
Reviewed: 9 April 2024
Sharon
United KingdomNothing
Location
Stayed in April 2024
Reviewed: 9 April 2024
Carole
United KingdomThe pillows were very hard.
Extremely handy for the airport and started the holiday well being relaxed.
Stayed in April 2024
Reviewed: 8 April 2024
Carolyn
SwitzerlandI’d booked a room with a sofa bed as they don’t offer twin rooms. Got a double room with a double bed though. We just decided to stick it out though as we couldn’t be bothered to go back down with all the luggage and request a change.
At Airport, quiet room
Stayed in April 2024
Reviewed: 8 April 2024
Dorcad
United KingdomLocation was perfect for the airport. I would definitely stay again if I had an early flight. We didn’t have breakfast as we left for our flight at 6am. We ate in the restaurant the night before and the food was lovely.
Stayed in April 2024
Reviewed: 7 April 2024
Dolman
United KingdomNothing
Check in was quick
Stayed in April 2024
Reviewed: 6 April 2024
Slinder
United KingdomNot much to do, had to go to city centre
It was so handy to ensure I got to the airport in good time. It was right next to the airport
Stayed in March 2024
Reviewed: 6 April 2024
Andrea
United KingdomOn arrival ( 1 hour after check in time ) we had to wait in the car for at least another hour before we could go into our room . We were given just one drinks voucher for cheap glass of wine … not impressed
Location and room were good
Stayed in April 2024
Reviewed: 6 April 2024
Phillip
United KingdomI really can’t think of anything. I'm trying although I'm not sure, apart from maybe some discount voucher for long term parking?
Location for the airport is absolutely perfect. I arrived by car and parking in Multi-Story 3 is next door to the hotel. My wife met me via the train, again it’s so easy to connect as the station is a short walk/monorail away. Location for the airport is absolutely perfect. I arrived by car and parking in Multi-Story 3 is next door to the hotel. My wife met me via the train, again it’s so easy to connect as the station is a short walk/monorail away. However, the overall outstanding feature of this hotel is the staff. Every single one that we interacted with were fabulous. Very friendly, professional and with great attention to detail. A real credit to the management team.
Stayed in April 2024
Reviewed: 3 April 2024
Sevasti
United KingdomLocation, restaurant, staff
Stayed in March 2024
Reviewed: 3 April 2024
Malcolm
United Statesno signage to front door or bag drop off. cost me 15 pounds going through car park to reach the hotel .
location
Stayed in April 2024
Reviewed: 2 April 2024
Hugh
United KingdomExcellent bar area, Rakesh very helpful and courteous
Stayed in March 2024
Reviewed: 1 April 2024
Jacqueline
United KingdomExtremely convenient for airport departure. Enjoyed a very pleasant meal and a comfortable night's sleep
Stayed in March 2024
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