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Reviews of Novotel Glasgow Centre This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

181 Pitt Street, Central Glasgow, Glasgow, G2 4DT, United Kingdom

#56 of 82 hotels in Glasgow

Guests' Choice

Review Score

Based on 1502 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.4

  • Location

    8.7

  • Facilities

    8.2

  • Staff

    8.9

  • Value for money

    8.1

  • Free WiFi

    8.8

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 24, 2024

    7.0
    Good enough.
    • Leisure trip
    • Solo traveler
    • Superior Room
    • Stayed 4 nights

    There was construction going on outside, the noise was horrible though it was not the hotel’s fault. Most of the time I stayed only one lift was working, sometimes had to wait for it for quite a long. The basin in bathroom is pretty odd.

    Breakfast was pretty good, with many healthy options. The room was spacious enough. I could use the minibar as a fridge. Generally, the hotel looks very clean.

    Stayed in April 2024

  • Reviewed: April 23, 2024

    8.0
    Really enjoyable stay, particularly impressed with the staff
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The only downside was that the room we had didn’t have a walk-in shower, it was over a bath which is difficult for me as I have back problems

    The staff were fantastic, my autistic son loved it. The food was excellent and the bar area was very comfortable

    Stayed in April 2024

  • Reviewed: April 22, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Superior Room
    • Stayed 1 night
    • Submitted from a mobile device

    unfortunately there was only one working lift.

    clean room. nice service, delicious breakfast

    Stayed in April 2024

  • Reviewed: April 21, 2024

    8.0
    Very Good
    • Business trip
    • Travelers with friends
    • Executive Queen Room With Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    The toilet was separate to the sink and wasn’t very nice. The lift wasn’t working for the parking so you had to walk around the side. The building work next door (obviously nothing the hotel can do about that)

    Easy check in decent facilities, really close to sauchihall street and

    Stayed in April 2024

  • Reviewed: April 20, 2024

    8.0
    Very nice and Pleasant
    • Leisure trip
    • Solo traveler
    • Superior Room
    • Stayed 2 nights
    • Submitted from a mobile device

    1 lift not working which led to a long time for one lift

    Good selection of Food and drinks

    Stayed in April 2024

  • Reviewed: April 20, 2024

    9.0
    Excellent!
    • Business trip
    • Family with young children
    • Standard Double Room with Sofa
    • Stayed 1 night

    Both lifts to be working, you had to wait a long time during busy hours.

    Exceptionally friendly staff. Liked how secure the hotel was requiring your key card in the lift.

    Stayed in April 2024

  • Reviewed: April 16, 2024

    7.0
    Good value hotel in city centre
    • Leisure trip
    • Family with young children
    • Standard Double Room with Sofa
    • Stayed 1 night
    • Submitted from a mobile device

    Extra for parking and limited spaces

    Location and value

    Stayed in April 2024

  • Reviewed: April 14, 2024

    8.0
    Great value for money and just minutes walk from city centre shops
    • Leisure trip
    • Family with young children
    • Executive Queen Room With Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    The lift to the car park was out of order

    Delicious choice of breakfast loved the fresh pancake machine

    Stayed in April 2024

  • Reviewed: April 14, 2024

    9.0
    Glasgow Hotel visit
    • Leisure trip
    • Family with young children
    • Standard Double Room with Sofa
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing everything was fine apart from the lift not working properly.

    Spacious room and very comfortable room.

    Stayed in April 2024

  • Reviewed: April 13, 2024

    8.0
    Good weekend
    • Leisure trip
    • Family with young children
    • Standard Double Room with Sofa
    • Stayed 2 nights
    • Submitted from a mobile device

    Only 2 lifts and one was lift broken. Coffee machine in bar not working properly and unfortunately road works which is not the hotels fault

    Hotel was lovely. Nice clean room and comfy bed etc. Loved the sauna

    Stayed in April 2024

  • Reviewed: April 6, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 2 nights
    • Submitted from a mobile device

    It was central with parking

    Stayed in March 2024

  • Reviewed: April 6, 2024

    9.0
    Great Breakfast and Super Staff
    • Leisure trip
    • Family with young children
    • Superior Room
    • Stayed 1 night
    • Submitted from a mobile device

    There was nothing worth complaining about, from my perspective.

    At reception, I was greeted with exceptional courtesy and friendliness. The room is very secure with a computerised key card. I like the way they are actively promoting going green. The room was quiet and comfortable. Lovely, relaxing overhead shower with plenty of pressure. I used the iron and board. The breakfast was excellent. If you are vegan, like me, try the vegan haggis! Unusually, for me, I even went back for a second round. Brilliant.

    Stayed in April 2024

  • Reviewed: April 4, 2024

    8.0
    Good location and excellent staff
    • Leisure trip
    • Family with young children
    • Standard Double Room with Sofa
    • Stayed 1 night
    • Submitted from a mobile device

    Good location Staff were very helpful

    Stayed in March 2024

  • Reviewed: April 4, 2024

    7.0
    Nice
    • Leisure trip
    • Group
    • Standard Double Room with Sofa
    • Stayed 2 nights
    • Submitted from a mobile device

    Room wasn't stated as in the advertising. Breakfast staff were rude .

    Liked how nice it looked .

    Stayed in April 2024

  • Reviewed: April 4, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Standard Double Room with Sofa
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing. All good.

    Room and furnishings

    Stayed in March 2024

  • Reviewed: April 4, 2024

    7.0
    It was good and very friendly staff
    • Leisure trip
    • Family with young children
    • Standard Double Room with Sofa
    • Stayed 2 nights
    • Submitted from a mobile device

    Rooms was not what was expected it was meant to be a sofa and double bed witch we ended up with a double bed and one single bed for 4 ppl it really doesn’t work and one 1 chair for everyone to sit on dosent really work toilet was small and did flush properlyand noise from build work next to hotel it isn’t there fault but was woke up 8am everyday with the noise but other than that room was spotless

    Breakfast is was amazing my kids loved it !! Great choice of breakfast Rooms was spotless Friendly staff and house keepers

    Stayed in April 2024

  • Reviewed: April 3, 2024

    7.0
    Dependable hotel in the Downtown
    • Leisure trip
    • Couple
    • Executive Queen Room With Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Check-in was a little weird and i dont LOVE the totally cashless system. I booked 2 rooms together under 1 name yet had to pay separately in 2 transactions. Umm ok. I was also unable to pay for parking upon paying at check-in so had to do a separate 8 pound transaction the next day and was unable to use the cash i was trying to spend down before leaving the UK. (Sorry, but i hate using a card for anything under 10 bucks. It feels silly.) The elevator from the parking area was a bit shuddery and terrifying after JUST coming back into service. But it worked! Nothing too bad though. Overall...would stay again. ☺️

    Nice rooms, comfy beds, good bar, kind staff inexpensive parking. Its a generally good location EXCEPT that its currently surrounded by construction and closed roads. Still, very close to lots of things. Surprisingly quiet also, considering the location and construction.

    Stayed in March 2024

  • Reviewed: April 3, 2024

    8.0
    Recommend to stay here.
    • Leisure trip
    • Family with young children
    • Superior Room
    • Stayed 1 night
    • Submitted from a mobile device

    Location is good. Room was pretty tidy. We lived at six floor, the ceiling was cracked and the plaster would soon begin to fall. But overall the room was fare for its price. Breakfast was excellent, considering we are in Uk :) The staff surprised me with so friendly attitude, and willingness to help.

    Stayed in April 2024

  • Reviewed: April 2, 2024

    8.0
    Nice
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 1 night
    • Submitted from a mobile device

    Was Told the car park was first come First served and no reservations. Arrived and no space so had to go else where. When we went out for the evening a customer was being told his reserved space was the only one in the car park. Not happy at that at all 😡

    Great location great staff

    Stayed in March 2024

  • Reviewed: March 27, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Superior Room
    • Stayed 1 night
    • Submitted from a mobile device

    Fab location!

    Stayed in February 2024

  • Reviewed: March 26, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Double Room with Sofa
    • Stayed 1 night
    • Submitted from a mobile device

    The beer selection to me very poor at the bar as an old customer they seem to have brought in beers i didnt recognise.The rooms although clean & warm very dated need to be updated even though it is a french chain it is dated.

    Asked hotel if they could keep a parking place as my wife been unwell so that was fab to find they had.The groundfloor warm and inviting,staff friendly offered brekkie at reduced rate which was nice touch brekkie itself just a typical brekkie but fine.

    Stayed in March 2024

  • Reviewed: March 25, 2024

    8.0
    Good value, handy location, comfy bed.
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 1 night

    N/A

    Hotel was easy to get to, we managed to park on site and the room was a good size and comfy. Decent value for money. We were on a flying visit to Glasgow and only staying one night.

    Stayed in March 2024

  • Reviewed: March 24, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Double Room with Sofa
    • Stayed 1 night
    • Submitted from a mobile device

    The breakfast was sumptuous and there were variety of dishes to pick from..

    Stayed in March 2024

  • Reviewed: March 22, 2024

    7.0
    Good
    • Business trip
    • Family with young children
    • Standard Double Room with Sofa
    • Stayed 1 night
    • Submitted from a mobile device

    Rooms starting to feel a bit tired.

    Basically the ibis and novotel are in the same building and ive stayed in both. They even share the same breakfast. Although the rooms in novotel are bigger i prefer ibis. Better shower, more modern, free snacks im room, cooler staff, better vibes. I just go for what is cheapest of the two at the time of booking.

    Stayed in March 2024

Showing 1 - 25

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