Reception area clean and welcoming room was large with seating and queen size bed was so comfortable. The soundproofing works 100% in the centre of Manchester and couldn’t hear a thing 😊. Breakfast buffet style also very good quality with extensive range to choose from from

Stayed in April 2024

Bedroom had separate toilet from bathroom. This toilet was small and a bit cramped. No sink.

Great location. Friendly and helpful staff. Good choice of food in restaurant and excellent breakfasts in separate bright, airy dining room

Stayed in April 2024

Bathroom to dark and small

Good location, nice bar, friendly staff, good breakfast

Stayed in April 2024

The room cleaning varied from day to day from perfection to just a little cleaning on the sheets And the shower cap was leaking

The hotel is located in the center or a 5 - 10 min walk from the cathedral, right next to Chinatown and Oxford street station which is great when coming from the airport. The staff was great, very helpful. A great bar down in the lobby

Stayed in April 2024

Friendly, clean, great location!

Stayed in April 2024

Shower was poor, bath unusable as no plug Rubbish under the bed including a balloon from previous occupants

The location was great for shopping, dining and nightlife yet quiet Front desk staff and bar staff were amazing, professional and attentive

Stayed in March 2024

Sometimes some of the breakfast options finished quicky and staff did not keep up with refilling up. The coffee machine had issues when we were there. Sometimes a long line at the checkin desk for the breakfast.

Beautiful, classy hotel in a great location in Manchester. The junior suite was great. Breakfast was according to expectations. The hotel bar was excellent and staff very helpful.

Stayed in March 2024

Spare pillows had been used for the put me up beds for our two children, so no spares in the wardrobe as there usually would be, so we (parents) only had 1 pillow each and we like 2, easily rectified by asking at reception. No bottled water in the room, I'm sure they used to supply them, but I might be wrong. Mattress was too hard for our liking, although ours at home is a firm this was much harder, ached all over in the morning, but this is a preference to be fair.

Stayed here on numerous occassions. Ideal location for us personally. Room isn't big for a family of four, but is fine for a 1 or 2 night stay. Clean as always. The staff were very friendly and accomodating as usual. A vast and tasty choice for breakfast to suit all ages.

Stayed in April 2024

no information about the possibility of booking parking in advance, there is information in the elevator about a 25% discount on parking but this information is out of date

Location

Stayed in April 2024

The vents in the bathroom & toilet didn’t appear to be working - reception informed us the were on a centralised system & only worked at certain times - although they couldn’t say what times … 🤔

The room was modern & well furnished. The fridge in the room was a particularly welcome addition. Breakfast was the best we’ve had for a very long time & well worth the price paid.

Stayed in March 2024

At the reception the staff were very helpful specially Dominic was very helpful in briefing us with the many manchester attractions to attain and guide us to take different way to reach there. Many thanks for Dominic. The buffet food was piping hot and good. Me and my family enjoyed it. I would definitely recommend it. 👌👍

Stayed in March 2024

Very central location, just a few minutes walk to many bars and restaurants.

Stayed in March 2024

Nothing

Rooms were a great size

Stayed in March 2024

Room could have been cleaner. Outside of toilet door wasn't clean

Location is good. Easy walk from Piccadilly Station

Stayed in March 2024

Nothing.

Very good location, tram nearby and easy access to everywhere. Breakfast very good and ordered food in the evening also very good. All staff friendly and helpful.

Stayed in March 2024

better in room facilities. only enough milk for two drinks

location great for city centre

Stayed in March 2024

Very small toilet -my partner is very tall and was hard for him to shut the door

Great location, clean , nice staff

Stayed in March 2024

Everything is great, except for the telephone which is really dirty.

It’s close to China Town with lots of great restaurants, and it’s quite close to Metrolink station which is around 10 mins walk

Stayed in March 2024

No dislikes

Staff were very welcoming and friendly, location was excellent, breakfast was good. Overall a very pleasant stay and would recommend.

Stayed in March 2024

The heat , the rooms and hotel extremely warm making it quite uncomfortable. The central heating/air conditioning very poor had it on the lowest setting and was very weak . Couldn't open window as very noisy due to central location . Soft furnishings in room could do with cleaning , stained and dirty .

Large room , central location , bed very comfortable .

Stayed in March 2024

It was just very average! Felt underwhelmed about our room, the bathroom had no lid to the toilet! the shower was cold & leaked. The room had a disabled access bathroom this was not what we booked. Glad we was only staying one night.

Not a busy hotel, very quiet.

Stayed in March 2024

Nothing

Great location, very friendly staff who helped with getting a taxi for the morning, a very nice relaxing bar with tvs. Also very nice rooms with comfortable beds

Stayed in March 2024

Lovely clean hotel in a quiet but handy part of the city. Breakfast was lovely, plenty of options.

Stayed in March 2024

The car park close to the hotel is too expensive. They should try and strike a deal with the car park to get a discounted rate for the hotel guest. £32 all night is too expensive

The location was perfect, you could walk around the city. The rooms where clean and staff very friendly

Stayed in March 2024