25B Friar Street, Reading, RG1 1DP, United Kingdom
#20 of 33 hotels in Reading
Guests' ChoiceBased on 2633 hotel reviews
7.7Cleanliness
8.3
Comfort
8.3
Location
8.8
Facilities
8.0
Staff
8.5
Value for money
7.8
Free WiFi
7.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: March 22, 2024
Jane
United KingdomThe snacks and drinks were expensive but there was a good selection and a self service till which made it easy to purchase.
Lovely large room with a separate toilet and shower/bathroom . Comfortable bed . We were on the 12th floor so it was nice and quiet . Great breakfast.
Stayed in March 2024
Reviewed: March 18, 2024
Gemma
United KingdomPoor building design meant a sleepless night listening to the rain hitting the metal balcony outside the window.also didn't like the toilet being separate to the shower/bathroom as had to move from one to the other to wash hands.
The staff were so helpful and arranged an early check in and late check out for us. The hotel was really nice. Facilities were great. The room was comfortable and the breakfast was really good.
Stayed in March 2024
Reviewed: March 17, 2024
Ilari
FinlandThe breakfast was nice and the kids liked the swimming pool. The view was nice too, and the location was perfect of course.
Stayed in February 2024
Reviewed: March 12, 2024
Colin
United KingdomBed
Pool, room layout, parking
Stayed in March 2024
Reviewed: March 7, 2024
Ian
United KingdomThe sink was blocked and the shower leaked but sorted when reported to reception. It was a bit strange having the toilet separate to the bathroom so no sink to wash hands didn't like the bathroom right next to bed and we had 4 of us so could have done with a bit more space in the room.
Location was perfect. The breakfast was delicious and the staff were very friendly and helpful
Stayed in March 2024
Reviewed: March 4, 2024
Laydeeg
United KingdomThe room was classed as superior. I didn't think there was anything special. It was a small double. Also, the car park was incredibly hard to find. It's because it has a different postcode as it is lo ates at the back of the hotel on a service road, I would say. Nobody mentioned this when I booked parking.
The hotel was ideally located and clean and comfortable with great facilities
Stayed in March 2024
Reviewed: February 24, 2024
Adonica
United KingdomThe room is very hot, couldn't control the Aircondition and we have to request for electric fan.
Very convenient, near to almost all the restaurants and shops. 5mins walk to train station. The staff are very helpful and friendly. This is our second time in the hotel. As always, Marissa and Toni are exeptional.
Stayed in February 2024
Reviewed: February 22, 2024
Adetokunbo
United KingdomShower/bathtub separate from lavatory - it shows the building is a bit dated (it is very well maintained).
Location is perfect for travellers using public transport. Staff were very helpful and friendly. I have said at the ibis (Novotel staff should train many of their Ibis colleagues (especially one in particular who I found to be rude).
Stayed in February 2024
Reviewed: February 19, 2024
Neil
United KingdomProperty was clean tidy and bed was comfortable.
Good central location, close to amenities and train station
Stayed in February 2024
Reviewed: February 14, 2024
Ryan
United KingdomShower pressure. Very poor in room 1108.
Location
Stayed in February 2024
Reviewed: February 14, 2024
Alex
United KingdomSteam room not working and booking. Com messed up my stay dates
The gentleman on reception was such a brilliant guy and offered lots of help.
Stayed in February 2024
Reviewed: February 12, 2024
Hopkinson
United KingdomCost
The location is perfect if your meetings are in the centre of Reading. The staff were very helpful. It was a tad pricey
Stayed in February 2024
Reviewed: February 10, 2024
Matthew
United KingdomNothing
Novotel it is what it is chain but good
Stayed in November 2023
Reviewed: February 8, 2024
Lauren
United KingdomThe sauna seemed to be broken and the steam room was out of service. The breakfast had great variety but the hot food wasn’t great - almost as if it had been left for a while. The bedroom was way too hot but we didn’t realise how to turn down the heating until we left!
Staff on reception were very friendly and helpful and the hotel itself is lovely and comfortable.
Stayed in February 2024
Reviewed: January 31, 2024
Jonathan
United KingdomNo microwave available.
Good facilities
Stayed in January 2024
Reviewed: January 29, 2024
Christopher
United KingdomDog in the restaurant and buffet area.
Location
Stayed in January 2024
Reviewed: January 29, 2024
Steve
United Kingdomno car park available , difficult road to access.
central location , good facilities#.
Stayed in January 2024
Reviewed: January 22, 2024
Adel
United KingdomVery convenient location. Nice spacious room and comfortable bed. Friendly staff and great breakfast.
Stayed in January 2024
Reviewed: January 21, 2024
Hannah
United KingdomThe bar and shop expensive
Location
Stayed in January 2024
Reviewed: January 21, 2024
Nick
United KingdomPool
Stayed in January 2024
Reviewed: January 19, 2024
Kylie
United KingdomRequested a room away from the lift so I wouldn’t be disturbed by the noise. I was end of corridor but right next to the service lift which was being used late and from 4am. Very noisy!
Central, helpful staff - Marissa allowed a free early check in. Clean comfortable room.
Stayed in January 2024
Reviewed: January 17, 2024
Sally
United KingdomHair on the towel. Someone's bra under the bed. Dinner at the restaurant was very slow.
Location. Efficiency
Stayed in January 2024
Reviewed: January 15, 2024
Danielle
United KingdomThe carpet in the room was very dirty and the lighting wasn’t very good, the breakfast was cold and I think the cold meats and fish didn’t look appealing as they were dried up from being sat a while.
I liked the room it was spacious and the facilities were good.
Stayed in January 2024
Reviewed: January 14, 2024
Kate
United KingdomSteam room was closed
The staff went above and beyond. Very personable and kind
Stayed in January 2024
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