The Square, Axbridge, BS26 2AP, United Kingdom
Based on 830 hotel reviews
7.5Cleanliness
8.0
Comfort
8.1
Location
8.9
Facilities
7.5
Staff
8.7
Value for money
7.7
Free WiFi
7.4
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: January 29, 2024
Lucy
United KingdomThe bed was incredibly squeaky. The slightest movement made a noise so we kept waking each other up.
Nice location. Very clean. High quality continental breakfast.
Stayed in November 2023
Reviewed: January 29, 2024
Tracey
United KingdomRoom wasn't very clean and was tired looking. Although breakfast was already in the room we only had 1 bowl and spoon (this was rectified on 2nd day) there was no option for my vegan partner even though I mentioned on booking so we ended up having to buy soya milk etc for him.
Large comfy bed and good shower
Stayed in January 2024
Reviewed: January 1, 2024
Sharon
United Kingdom3 small box of cereal in your room was your “bed and breakfast option .. Found half glass of red wine in the wardrobe !! Wasn’t ours No staff on site at all
Beds really comfortable
Stayed in December 2023
Reviewed: January 1, 2024
Steven
United KingdomHaving my breakfast in my room
Room was very comfortable Cleaner let me stay until my courtesy car arrived having written my off in the floods
Stayed in December 2023
Reviewed: December 21, 2023
Sally
United KingdomCold on arrival no heating I. Hotel in general just small oil radiator to turn on on arrival
Locations
Stayed in December 2023
Reviewed: November 20, 2023
Sharon
United KingdomFurniture, carpets, decor very dated.
Good size room. Very nice pub across the square called the Lamb Inn.
Stayed in November 2023
Reviewed: November 16, 2023
Geoffrey
United KingdomDinner and breakfast both good
Stayed in September 2023
Reviewed: November 15, 2023
Jonathan
United KingdomQuite run down with several issues around maintenance, cleanliness and site management. The television didn’t work, it switched on but insufficient signal to be able to watch it. The bathroom mirror light didn’t work, the bed was quite uncomfortable and very rickety. The continental breakfast wasn’t provided as advertised, I contacted the number as advised but nobody came back to me and the missing breakfast wasn’t resolved.
It’s location and size of room
Stayed in November 2023
Reviewed: November 13, 2023
Colette
United KingdomBeautiful room and fabulous breakfast
Stayed in November 2023
Reviewed: November 8, 2023
Carl
United KingdomBath leaked bad meaning it couldn’t be used. Shower had bad mould that needs sorting.
Great location, beautiful architecture
Stayed in November 2023
Reviewed: November 8, 2023
Michael
United KingdomNo English breakfast
Beautiful location
Stayed in November 2023
Reviewed: November 7, 2023
Tamsin
United KingdomEasy to find overlooking a pretty, medieval square
Stayed in October 2023
Reviewed: November 5, 2023
Lynda
United KingdomRoom was quite dirty especially the shower, glasses and kettle were dusty, clearly not cleaned after each use. Coffee machine didn’t work, Found it expensive as breakfast was fairly basic. Chairs in bedroom covered in stains. No food serviced in the bar and No breakfast downstairs.
Lots of character, nice location
Stayed in November 2023
Reviewed: October 30, 2023
Firshman
United KingdomThe bathroom could do with a refurb but I realise that costs money and once done would probably increase the price of staying. Housekeeping need a checklist as they kept not refilling things in the room. They also didn’t make the beds or hoover the floor which it needed as breakfast is only served in the room. Also if serving breakfast in the room they need two seats so you can eat somewhere other than the bed. Just points to make it nicer though as we really enjoyed our stay and felt very comfortable there.
Lovely old property with spacious nicely decorated bedroom. The beds were really comfortable. The staff were also really friendly and happy to help sort out any issues. I enjoyed being able to come and go as I pleased without feeling watched.
Stayed in October 2023
Reviewed: October 29, 2023
Nigel
PhilippinesTried putting heater on, but room wasn't too bad really. Door lock needed attention.
Location Size of room.
Stayed in October 2023
Reviewed: October 26, 2023
Paul
United KingdomAlthough the room was the honeymoon suite it was very dimly lit tv was out of action bathroom was very dim and the light in the mirror was not working so difficult to see to have a shave and the fire alarm went off at 10pm and again at 8.00am in the morning
Was in a good area quiet
Stayed in October 2023
Reviewed: October 22, 2023
Mary
United KingdomN/A
Location
Stayed in September 2023
Reviewed: October 20, 2023
Carol
United KingdomRoom felt a little unloved. Curtains falling off the window rail. Old rolled/ folded newspaper behind bath ( presume used to prop open window) Bed frame loose - wobbly and creaky. Large TV not working. No central heating - small oil filled plug in radiator provided. Heated towel rail in bathroom not working. Continental breakfast left in room - not specified in description on Booking.com - although plenty of quantity of muffins, pastries provided perhaps some yogurt/ fruit would be welcome. Self check in - no staff .
Large room. Good rainforest shower. Comfortable bed. Fresh milk, fruit juice ,bottled water supplies in a small fridge. Continental breakfast pastries, muffins were plentiful but a bit of a carb fest. Great location overlooking a lovely square. Good pub opposite for evening meal.
Stayed in October 2023
Reviewed: October 19, 2023
Linda
United KingdomNot impressed by the breakfast, No plates for the croissants so crumbs went everywhere., light in bathroom over mirror didn't work, and no signal for the television so there were no channels to watch. Fine for 1 night.
Bed was comfortable and large. Check in was easy.
Stayed in October 2023
Reviewed: October 14, 2023
Mandy
FranceRoom needed some TLC.No parking and no evening meal available.Breakfast was provided, but was put in your room before you arrived.There was nowhere to warm up your crossisant in the morning and instant porridge !!Where given our key on arrival but not shown to our room had to find our own way.
Nice big room with lovely views of the Square.Nice comfy bed.Ideal for a stop over
Stayed in October 2023
Reviewed: October 13, 2023
Mike
United KingdomCould not use the bath as it leaked . Wi-Fi reception was ok but neither television worked and staff said they couldn’t do anything to help . Just warm tea at breakfast . Really think we should have had a partial refund for all things not working that we paid for on booking . Staff kept making excuse as we we were only there for one night
Breakfast was really good apart from just warm tea served in teapot without a lid . Location was perfect for the event we attended . Clean room and comfortable bed with lots of extras
Stayed in October 2023
Reviewed: October 9, 2023
Michael
United KingdomSee above
It was advertised as a four star accommodation but had no parking or evening dining. The room was alright but gloomy. I asked for granary bread, toasted, with marmalade and butter for breakfast ( not overly demanding you might think), and received toasted hovis, 2 slices, two plastic butter packets and strawberry jam. Four star ???? 2.5 star.
Stayed in October 2023
Reviewed: October 9, 2023
Melanie
United KingdomOur bath leaked, so was unable to take a bath, television didn’t work
Clean
Stayed in October 2023
Reviewed: October 8, 2023
Anne-marie
United KingdomVery noisy to sleep, bellringing at church and every hour through the night clock striking on the hour. Such a shame as we suffered with having hardly any sleep because of it.
Lovely accommodation, room was beautifully presented with lovely facilities
Stayed in October 2023
Reviewed: September 28, 2023
Joanna
United KingdomThere was no food being served which we didn’t know until we arrived. We had to have pastries in our room for breakfast and walk across the square to the other pub for dinner. The TV in our room didn’t work and the shower almost flooded as it drained slowly.
Room 10 was lovely - spacious, big comfy bed, nicely set up. As others have said the rest of the property needs a bit of TLC. We had a drink in the bar area which was pleasant.
Stayed in September 2023
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