20 Lower Bridge Street, Chester, CH1 1RS, United Kingdom
#9 of 33 hotels in Chester
Guests' ChoiceBased on 2163 hotel reviews
8.6Cleanliness
9.0
Comfort
9.0
Location
9.5
Facilities
8.7
Staff
9.1
Value for money
8.4
Free WiFi
8.6
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End of dialog contentReviewed: 29 March 2024
Claire
United KingdomRoom was clean, modern and very good for money!!
Stayed in March 2024
Reviewed: 25 March 2024
Flynn
United KingdomEverything superb at the hotel, staff , accommodation, food and location all superb.
Stayed in March 2024
Reviewed: 23 March 2024
Tina
United KingdomFar too warm in room despite turning all heating off. Drinks in mini bar and hotel very expensive. No internet reception from mobile Data and no WiFi code given or stated within the room. Called reception twice from room phone but got no answer so had to go back through hotel to the reception to ask. Also the pillows on the bed really could do with renewing as all stuffing broken up, this made them uncomfortable to sleep on. (Room 11).
The property was extremely nice, with lots of eye catching characteristics. We were upgraded for free to a beautiful room with a very large comfortable round bed as we’d initially booked an accessible one that another Guest needed. Shower was very good.
Stayed in March 2024
Reviewed: 17 March 2024
Aimee
United KingdomDrinks in the bar were very expensive
Perfect location. Loved how you had to walk through the secret garden to your room
Stayed in March 2024
Reviewed: 15 March 2024
Nicola
United KingdomVery clean and modern
Stayed in March 2024
Reviewed: 10 March 2024
Tracey
United KingdomThe bathroom was a little open to the room… the lack of solid door was a little strange
It was a wonderful stay. The room was really clean the breakfast was exceptional and overall it was really lovely
Stayed in March 2024
Reviewed: 10 March 2024
Suzanne
United KingdomThe food was not as good as I was expecting the steak was tuff and the the rest was not very warm
The hotel is in a great place and decorated very nice
Stayed in March 2024
Reviewed: 1 March 2024
Damian
United KingdomNo tea towels!
Loved the apartment. Will hopefully stay again. Very spacious and comfortable in a central location. Highly recommended.
Stayed in March 2024
Reviewed: 26 February 2024
Denis
United KingdomNothing
Stylish, comfortable and clean
Stayed in February 2024
Reviewed: 26 February 2024
Vu
United KingdomThe finish in the room could be better - you can see where repairs/painting have taken place, which isn't at a good standard. There were some dirty plates at our breakfast table. Could do with a clean on the outdoor area roofing. From the balconies, you can see it needs a clean
Room was quirky Lovely decor
Stayed in January 2024
Reviewed: 20 February 2024
Adrian
United KingdomRoom was very good
We were upgraded and our room was fabulous for the price we paid. Very happy 😊
Stayed in February 2024
Reviewed: 20 February 2024
Nicola
United KingdomPoor quality of sleep due to traffic noise and traffic. No curtains in bedrooms only blinds.
Lovey property and great location
Stayed in February 2024
Reviewed: 19 February 2024
Christopher
United KingdomWould be nice to have a more private shower/toilet
Quirky, stylish and classy
Stayed in February 2024
Reviewed: 17 February 2024
Mathew
United KingdomGreat hotel, staff and location
Stayed in December 2023
Reviewed: 16 February 2024
James
United KingdomTo be extremely picky it’s the stairs from the pavement up to reception. If your wife packs as much into a suitcase as mine then you will need your Weetabix!
Great location for us, very comfortable and clean rooms, some brilliant design touches throughout the property and the outside space is excellent. It is our go to venue when we visit Chester.
Stayed in February 2024
Reviewed: 12 February 2024
Kerry
United KingdomNil
Warm, inviting, comfortable
Stayed in January 2024
Reviewed: 12 February 2024
Dean
United KingdomAmazing location Food was lovley and the secret garden was great for a few drinks in the evening
Stayed in February 2024
Reviewed: 10 February 2024
Anthony
United KingdomGreat location, very good breakfast, lovely hotel.
Stayed in December 2023
Reviewed: 7 February 2024
Kate
United KingdomGreat boutique hotel, quirky and original decor.
Stayed in February 2024
Reviewed: 29 January 2024
Carolyn
United KingdomQuirky and good central location
Stayed in January 2024
Reviewed: 29 January 2024
Steven
United KingdomThe bathroom walls being made of glass - I don't want to see the loo when sitting in bed. My wife had to go to the toilets near reception in the hotel to use the facilities. It's way due for replacement.
Excellent staff - friendly and approachable, excellent in helping me correct an error in my booking.
Stayed in January 2024
Reviewed: 29 January 2024
Phil
United KingdomEverything was spot on
Great location, fantastic room and also a great bar and garden area at the back
Stayed in January 2024
Reviewed: 28 January 2024
Jody
United KingdomStain on ceiling in kitchen, lack of tea towels in kitchen, smelly dishwasher
Apartment was huge! Shower was excellent
Stayed in January 2024
Reviewed: 28 January 2024
Andrew
United KingdomNice rooms
Stayed in January 2024
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