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Reviews of Old Court Hotel & Apartments

Symonds Yat West, Symonds Yat, HR9 6DA, United Kingdom

#6 of 12 hotels in Symonds Yat

Guests' Choice

Review Score

Based on 1059 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.5

  • Location

    9.3

  • Facilities

    8.3

  • Staff

    9.4

  • Value for money

    8.3

  • Free WiFi

    8.4

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Showing 1 - 25

  • Reviewed: April 18, 2024

    9.0
    Great room and friendly and helpful staff.
    • Business trip
    • Solo traveler
    • Compact Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The staff and the building

    Stayed in April 2024

  • Reviewed: April 18, 2024

    8.0
    Charming, quaint but lovely staff.
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    There wasn’t much it to like, although, because of its age, there were minor flaws which the staff are trying hard to keep up with. Mentioning any slight matter resulted in immediate action.

    This is an old property which maintained many interesting features. It is charming and has facilities for large functions as well as extensive outdoor facilities. The location is excellent for visiting the area and is quite close to the river. There is plenty of parking immediately adjacent to the property.

    Stayed in April 2024

  • Reviewed: April 18, 2024

    9.0
    What a Little Gem! Can't wait to stay again!
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    Well, I would say that, in general, you have to look passed the fact that the furnishings / interior spaces are a bit 'tired.' The rooms are clean, however, and the history of the place and the extremely friendly staff totally eclipse that fact. The quality of the locally sourced food was good but the menu was not quite right - just a bit old fashioned and mixed up. Still, had the best sausage I've ever had - so that can't be bad! ;-)

    The staff here were wonderful! From the moment we walked in, Tori was the epitome of a warm welcome. As a last-minute booking, we truly hadn't been expecting too much, so were completely blown away with the history of this place. Kevin, Milly and the lady who had worked with horses (can't remember her name now..), all of them were just marvelous. The gardens here are also beautiful - just what we needed after a full day of hiking and exploring.

    Stayed in March 2024

  • Reviewed: April 17, 2024

    9.0
    Good location. Full of character. Friendly staff.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    The room was excellent with a very spacious bathroom with individual bath and shower. The bed was very comfortable. Breakfast was excellent. It was a shame you could only choose one option of the cooked breakfasts but the buffet was nice and the surroundings very pleasant.

    Stayed in April 2024

  • Reviewed: April 8, 2024

    9.0
    Easy to find
    • Leisure trip
    • Group
    • Compact Double Room
    • Stayed 1 night

    All good, really friendly staff

    Stayed in March 2024

  • Reviewed: March 30, 2024

    7.0
    Pleasant stay, good location for exploring the area.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights

    Of course, no lift (wasn't expecting one) and a bit of a trek to the room, not for those with mobility issues. The quality of the food in the restaurant was ok but I had a human hair in my meal which was not nice at all, although I was offered an alternative. The reception area was cramped and overcrowded, one could see piles of bits of paper behind the desk as one walked down the stairs - messy - and the reception staff seemed a bit overwhelmed. Also, no staff in the building at night, which would be a problem if there were a fire or a medical emergency. Luckily, we had neither during our stay. One has to book a time slot in the dining room for breakfast, the previous night - so you need to set the alarm to make sure you don't miss your allocated space.

    Tons of character. The main dining hall is super. The room was lovely, again lots of character, stone fireplace, big windows. Once we had worked out how to use it, the shower was fine. Good breakfast with plenty of choice. Staff were friendly enough. We were lucky enough to have a sprinkling of snow on our first morning. The place seems to be popular as an eating destination with local people, which is usually a good sign. We chose to dine in the hotel and the menu offers plenty of traditional fare.

    Stayed in March 2024

  • Reviewed: March 28, 2024

    9.0
    Full of character with good food and brilliant staff.
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 2 nights

    The heating was adequate but could have been easier to control.

    The staff were very friendly and supportive. Nothing was too much trouble. The breakfast was excellent being cooked to order. Our apartment was spacious and comfortable. We also attended a wedding reception there and the food great.

    Stayed in March 2024

  • Reviewed: March 27, 2024

    8.0
    Excellent value for money
    • Business trip
    • Solo traveler
    • Compact Double Room
    • Stayed 1 night

    Nothing

    Food, value for money and staff.

    Stayed in February 2024

  • Reviewed: March 22, 2024

    8.0
    Family friendly
    • Leisure trip
    • Solo traveler
    • Compact Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    It’s like any other hotel, not soundproof, a bit noisy and can hear lots of water/pipes etc; but I just stick in my ear plugs. I don’t think I can fault it on this.

    Delicious fish pie, chunky fresh fish and lots of perfectly cooked veg in the side. Felt like a home cooked meal which is just what I wanted after a long day hiking. Staff were super friendly and helpful. It really has the feel of a family run hotel. Room was cosy and clean, spotless bathroom, felt quite new. I had an awesome sleep too, I’ll definitely be back!

    Stayed in March 2024

  • Reviewed: March 20, 2024

    8.0
    Lovely overnight stay food and staff excellent would opt for larger room next time
    • Leisure trip
    • Couple
    • Compact Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    There was a wedding evening party . We were warned prior to visit good communication from staff . Our compact room was above the venue it was room shaking loud however ended promptly at 11 .

    Location great for walks in the area Staff excellent very attentive polite,nice atmosphere . Hotel has nice features and character

    Stayed in March 2024

  • Reviewed: March 20, 2024

    7.0
    Nice hotel, disappointing menu
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 1 night

    Disappointing dinner menu

    Good breakfast selection

    Stayed in March 2024

  • Reviewed: March 20, 2024

    9.0
    A really enjoyable stay on our route home.
    • Leisure trip
    • Couple
    • Compact Double Room
    • Stayed 1 night

    Nothing

    The evening meal was excellent and the staff were great.

    Stayed in March 2024

  • Reviewed: March 12, 2024

    8.0
    Suited the purpose
    • Leisure trip
    • Solo traveler
    • Compact Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The pancakes with the duck should have been hot at dinner evening before

    Breakfast was good Location good

    Stayed in March 2024

  • Reviewed: March 10, 2024

    8.0
    Very enjoyable stay. Just what we were looking for to have a nice relaxing weekend away.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing at all.

    Very clean and tidy rooms. Due to the time of year (No ferry) it was very nice to have the facility of a restaurant and bar onsite.

    Stayed in March 2024

  • Reviewed: March 3, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Four Poster
    • Stayed 1 night
    • Submitted from a mobile device

    A bit creaky, we were woken up by people walking down stairs that went over our room.

    Lovely decor, gorgeous rooms, amazing food and the staff were lovely.

    Stayed in March 2024

  • Reviewed: February 26, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    X

    Lovely old property. Lovely updates since there 42 years ago

    Stayed in February 2024

  • Reviewed: February 22, 2024

    7.0
    A few tweaks and it would be fabulous!!
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    The rug in hallway and lampshades needs replacing. Ohh no egg cups.

    The history

    Stayed in February 2024

  • Reviewed: February 19, 2024

    9.0
    Lovely weekend break, with relaxing vibes
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    Location

    Stayed in February 2024

  • Reviewed: February 7, 2024

    8.0
    Everything value for money
    • Business trip
    • Solo traveler
    • Compact Double Room
    • Stayed 1 night

    Nothing

    All value for money

    Stayed in February 2024

  • Reviewed: February 6, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Lovely old stone hotel with very friendly helpful staff.

    Stayed in February 2024

  • Reviewed: February 3, 2024

    7.0
    Perfect for visiting Monmouth to see a show
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    Dark inside with lots of doors and stairs

    Position

    Stayed in February 2024

  • Reviewed: January 25, 2024

    9.0
    A perfect little gem
    • Leisure trip
    • Solo traveler
    • Compact Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Visually pleasing at first glance

    Stayed in January 2024

  • Reviewed: January 18, 2024

    9.0
    Great service from staff that care about their customers , in a lovely old charming building
    • Business trip
    • Group
    • Compact Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Everything was good and no complaints

    The staff we fabulous, polite and attentive. Food was good . Building has great character with lots of lovely rooms

    Stayed in January 2024

  • Reviewed: January 14, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Compact Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Some drinks prices were overly expensive.

    Distinctive charm. Good food.

    Stayed in January 2024

Showing 1 - 25

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