The plug ins in my room were not convenient for my CPAP equipment or charging my cell phone to be near my bed. I didn't know the reception was up a flight of stairs which meant I had to carry luggage after a long train journey up a flight to check in. I was VERY grateful for the elevator to the room floor.

I liked that it wasn't too hard to access from the Waverly train station The breakfast was amazing and kept me full till mid afternoon.

Stayed in April 2024

Furniture a little tired. A room safe would of been appreciated. TV very small. The hotel is being renovated.

Hotei is close to the station, castle and restaurants. Nice big room, comfy bed, quiet at night. Good breakfast, best porridge! Would stay again.

Stayed in April 2024

Unfortunately our room didn't have a window at the street, so we only had a sealed window looking at the vaccant lot. But we didn't stay at the room for many hours so it was ok

Breakfast was just fine, with quite a few things at the buffet. Staff was always available and the choices for Scottish breakfast were delicious.

Stayed in April 2024

Room was small

Location is amazing

Stayed in March 2024

The street in front of the hotel is quite busy even late at night, which can be heard from the rooms.

Very well located hotel in the New City, 3 minutes walking distance from the train station. We had a wonderful view from our room. The breakfast buffet offers typical Scottish food (haggis, sausages, black pudding) as well as the usual continental jam/butter/toast etc.

Stayed in April 2024

Limited menu but the food was of a high standard.

Location was excellent, and staff very friendly and polite, front desk open 24hrs. Bus stop right beside the hotel runs 24hrs.

Stayed in March 2024

At breakfast as it was Scotland would have expected a porridge option.

Location was ideal

Stayed in April 2024

nothing, all was OK.

Hotel location was good, rooms good, breakfast good .

Stayed in April 2024

- a bit expensive overall - breakfast only has a few vegetarian options

- Amazing Location within Edinburgh -> from the window I had a direct view of the Scott Monument - the Airport Bus is just around the corner - comfortable Room & Bed - 24h check in - clean but a little bit of an oldfashioned building/style

Stayed in April 2024

When we booked the accommodation, the description said our room was with a "no view, frosted glass window" room. The truth was that the window could not be opened, was dark even during the day and I suspect it was a fake window. That meant we were fully depending on the air conditioning and what was the weather outside like we found out only in the breakfast room or upon leaving the hotel. This was the only downside - the price for the room was very reasonable, but to me it felt like living in a cellar. Also the water flow in the toillette was very weak and in some situations we had to flush several times to achieve the desired outcome ;-)

The location is absolutely perfect, within the walking distance to all important places. This allowed us to take even unplanned evening strolls to the Royal Mile or to Calton Hill. The scottish breakfast was nice, but on the continental offer you did not have a very wide choice. Nevertheless, we were very happy with the scottish offer and enjoyed it every morning. The porridge was not my favorite, but haggies is amazing. The staff was very friendly. We were accommodated in a spacious room - bigger than expected - with a huge bed, which we really enjoyed. The room was clean, the bathroom big.

Stayed in March 2024

Evening meal ,disappointing bedroom stairs didn't have a handrail Third bed had no headboard & pillows kept falling off No Sky Tv

location,excellent breakfast, excellent staff, excellent manner,helpful & friendly

Stayed in April 2024

Air con in triple room, too much noise for little result One key per room of three

Location Common Lounge with super view Next to airport bus

Stayed in April 2024

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- Location is amazing and you pay for it I would say, but if it's a short visit and you don't want to waste time with transportation, I would recommend this place. Staff is really nice as well.

Stayed in March 2024

Healthy breakfast options were a bit limited but it's good that they offer to poach eggs for you upon request. A very minor point. Otherwise a great hotel stay

Very clean room, comfortable bed and good powerful hot shower. Best thing is the location being so close to the station and easy to walk to attractions.

Stayed in April 2024

Had to bring luggage up several flights of stairs. Rooms could use refurbishment,

Location and large bed.

Stayed in April 2024

The location is perfect for exploring the city

Stayed in March 2024

Some of the furnishings were dated. Lighting felt dim, could be worked on especially as the room had limited natural light from the window.

Stayed for one night to attend a gig. Location within 100m from Waverley station was very convenient. Room booked was upgraded on arrival which was a nice surprise to get a bit more space. Reception team were friendly and helpful.

Stayed in February 2024

Room we stayed was lovely, fire escape blocked up , so if fire would have being difficult to get out , otherwise love the room .

Staff very friendly , food excellent

Stayed in April 2024

Wifi in my room was bordering on useless, not sure about elsewhere as it worked fine in the bar area

Great location, very helpful staff, nice bar area, rooms cleaned in very timely manner

Stayed in April 2024

Possibly a room with a view.

Location was excellent for what we required.

Stayed in April 2024

It is just that they took 30 something euro in case you did something in the room and they tell you that you will get it back in case everything is fine. I find it very weird. Coz I paid around more than 150€ per night and in case I ruined anything in the room I will not reject to pay 30 euro to fix it. Other than that every thing was just perfect.

The staff were super friendly and helpful. The location is amazing. I can assure that you can walk to all the touristic place (from 5 to 25 minutes). However, if walking is not your thing you can easily take the tram, bus or even train (1 min walk from the hotel). Breakfast is good too. Simple English breakfast. Honestly I really enjoyed my stay and I will definitely come back to Scotland and to the same hotel.

Stayed in April 2024

Dated decor, room had no natural light (but we were forewarned so made that choice of economy over view). I found the bed very soft and didn't sleep well during my stay (but my husband liked the bed so, again, that's a preference rather than a problem)

Friendly, central location but quiet/relaxing, clean and sizeable room, fabulous shower, delicious breakfast, good value for money.

Stayed in April 2024

The room service phone was broken Not really the hotels fault but there was someone trying to sing /do screamo metal music badly very tone deaf out on the street going hours into the evening so I had to turn my tv up to drown him out . (Props to him for trying but it was like karaoke)

Great location

Stayed in January 2024

Noisy trams .No double glazing.

Location . Breakfast

Stayed in March 2024