Bed cover old with clear cuts! I was on the 3rd floor, and the lift was out of service when I was leaving, so I had to go down with my bags on the extremely tight stairs !!

Fair for 1 night stay

Stayed in September 2023

With 30 degrees outside, the room was far to hot. If you leave your luggage at the hotel after check-out, it’s left unattended in the lobby.

Stayed in September 2023

Nothing.

Nice hotel closed to Paddington station.

Stayed in September 2023

The hotel was clean and staff were welcoming.

Stayed in August 2023

Nice hotel. Newly refurbished. Good location

Stayed in August 2023

No air conditioning or, refrigerator. Suffolk Gardens can be noisy.

Location, easy walk to Oxford Street or Hyde Park., had a lift, which makes it easy to get cases to your room, lady who manned the front desk very nice, easy access to Paddington Station.

Stayed in August 2023

Plugs far away from beds

No surprises, everything me needed.

Stayed in August 2023

Very basic cramped room. Incredibly hot so not easy to sleep

Location was good

Stayed in June 2023

The room and bathroom were quite small.

The venue is close to a tube station, and breakfast was included.

Stayed in August 2023

The bad and the pillows are terrible.

Great location. Clean facilities. Good price breakfast included. Room 111

Stayed in August 2023

no kettle, no air-con/fan and I can only open the window by less than 10 cm.

clean and close to rail station

Stayed in August 2023

Tired decor, wallpaper slightly ripped in our room, carpet stained from leak around radiator. Breakfast limited in choice and very busy but staff were efficient and pleasant despite.

Well located and reasonably priced. Breakfast included was a plus

Stayed in August 2023

Nothing negative to say about the property at all.

A short walk from Paddington meant it was ideal after spending a busy few days sightseeing in central London. It never took very long to get back to the hotel. It’s very clean, and the room was more spacious than I anticipated.

Stayed in August 2023

Bed was too firm, it was hot for the two days we stayed and there were no fans or aircon, room was very hot, window opened a little but no airflow, so very uncomfortable hot and sticky. Only one skinny pillow each I need at least two or one thicker one. No tea and coffee or a kettle in the room. Very basic for the price.

The room was roomy the shower was good and the hotel had a lift to the upper floors. The location was perfect, 5 min walk to paddington train station and restaurants, could easily buy tickets and catch the hop on hop off buses. Had onsite paid parking, but need to book a space in advance. Free wifi but very slow. Breakfast was included but very basic. It was clean.

Stayed in August 2023

Very very modest breakfast => is need better organization and choice at breakfast.

Stayed in August 2023

One bed, you could feel the springs on the mattress. Pillows very flat. No tea and coffee in rooms.

Location

Stayed in August 2023

Small breakfast room causing a queue. Breakfast serving time window finishing at 08h45 aint good enough

Close to Paddington Station. Clean and quiet.

Stayed in August 2023

Very small everything - room, hall, dining room.

Quite clean, good location.

Stayed in June 2023

Great location, clean hotel nice breakfast, no problems

Stayed in August 2023

The receptionist wasn't very helpful and barely spoke, the window barely opened so the room was stuffy and hot, there was no shower gel, breakfast was ok, but you get what you pay for, all said and done I would return..

The room although small suited our requirements, it was clean and tidy.

Stayed in July 2023

Room was very small and very hot, sash window only opened about 2 inches, so quite an uncomfortable nights sleep. Our room door was right next to the elevator so alot of people standing outside our door talking.

We stayed here as we went to a concert at Hyde park. Location was spot on, 10 mins walks from edge of Hyde park. Room was clean. Breakfast was ok.

Stayed in June 2023

The room was a bit small.

Great location. Good breakfast too. The room was comfortable and quiet.

Stayed in June 2023

TV didn't work (only wanted to watch the news) A bit more selection for breakfast, ie fruit yoghurt

Stayed in July 2023

The breakfast was a bit disappointing, everyday the same, and really poor variety of food. The hotel is a bit worn down, but maintained, there weren't any problems.

Staff was really friendly and helpful. The room, including the bathroom was very clean, there were towels, soap and toilet paper provided. Bathroom is nice and modern. Public transport services are close. Hotel is quiet.

Stayed in July 2023

At breakfast would prefer orange juice to orange squash.

Friendly staff, clean premises, breakfast satisfactory.

Stayed in July 2023