Upper Denbigh Road, St Asaph, LL17 0LW, United Kingdom
#8 of 10 hotels in St Asaph
Guests' ChoiceBased on 1332 hotel reviews
7.7Cleanliness
8.2
Comfort
8.2
Location
8.3
Facilities
7.9
Staff
8.8
Value for money
8.1
Free WiFi
7.6
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End of dialog contentReviewed: 26 March 2024
Annwyn
United KingdomIf breakfast is not included then what was available when I stayed was nowhere near worth the price of £15.99 for continental plus cooked breakfast. The evening meal was fine because it was convenient, but there are better places to eat. I asked if they did pancakes for breakfast but they did not and nor did they do porridge. I didn’t bother chancing my luck asking for an omelette. The pool is very small and usually used for lessons for children up until a certain time. Not worth taking your swimsuit.
The hotel is convenient and the room was large and reasonably priced. There are large, if empty, rooms downstairs where you can sit/eat and the grounds are attractive but pretty grounds are not what I would call a priority. The food I ate during the evening was nice enough but not top quality. I had a lasagne but didn’t bother with starter or dessert. I have stayed here many times but, when there’s a crowd, we invariably eat out in the evening. Personally I really dislike the new minimalist décor with different coloured tub chairs and melamine tables on a tiled floor. It may be easy to clean but it completely lacks any welcoming atmosphere and class.
Stayed in March 2024
Reviewed: 25 March 2024
Sarah
United KingdomThe bar wasnt manned, the changing rooms for the pool was very dirty and there was a awful smell in them. The pool area and pool water was freezing. The breakfast wasnt great everything was cold. Not a great choice.
The room/hotel was spotless where you could see but when opening the bedside drawer there was rubbish in them, lynda on reception was brilliant and seemed to be the only member off staff we seen, she was very helpful and came and got us drinks on the bar despite it not being an area she would cover.
Stayed in March 2024
Reviewed: 24 March 2024
Iwan
United KingdomFood was on the cold side
Stayed in March 2024
Reviewed: 20 March 2024
Delmi
United KingdomNothing
Staff, cleanliness, breakfast and car park
Stayed in March 2024
Reviewed: 17 March 2024
Grace
United KingdomOne room was stunning and the other looked like it need some tlc
The conservatory was lovely
Stayed in March 2024
Reviewed: 16 March 2024
Beth
United KingdomNot as clean as would of expected
The location
Stayed in February 2024
Reviewed: 12 March 2024
Melanie
United KingdomI would have been nice to have lunch at the hotel. Even pre made sandwiches or sausage rolls etc
Lovely friendly atmosphere, great staff. Comfortable rooms and lovely pool and sauna
Stayed in March 2024
Reviewed: 11 March 2024
Glynis
United KingdomGreat location for our needs
Stayed in March 2024
Reviewed: 8 March 2024
Derrick
United KingdomNo real dislikes. Television remote needs replacing.
The Oriel is a very comfortable and friendly Hotel, the room was spacious, comfy and clean with all the facilities that you would expect in the room. Some of the fixtures and fittings were slightly dated but this did not affect the comfort. Breakfast had a decent selection along with the standard cooked fayre which was cooked to order. The evening meal was also very tasty and reasonably priced, although the restaurant / Bar area lacked atmosphere. I did not have the opportunity to try the leisure facilities.
Stayed in March 2024
Reviewed: 6 March 2024
Lauren
United KingdomBed / mattress quite hard and uncomfortable
Lovely location - good value for money including breakfast . Rooms big ! Pool leisure facilities added bonus. Excellent customer service from the gentleman providing dinner and breakfast - went above and beyond catering gluten free for coeliac guest.
Stayed in February 2024
Reviewed: 21 February 2024
Simon
United Kingdomcups were not clean in the room, mould around bath / shower, decoration throughout was a little tired.
Room was warm and comfortable, food was good overall. Staff were helpful and professional particularly on reception
Stayed in February 2024
Reviewed: 16 February 2024
Elizabeth
United KingdomThe breakfast was a disappointment - particularly the coffee.
Nice staff, a spacious room and good WiFi.
Stayed in February 2024
Reviewed: 12 February 2024
Andrew
United KingdomGreat location , excellent breakfast ,value for money and very pleasant staff. Pet friendly
Stayed in February 2024
Reviewed: 10 February 2024
Amy
United KingdomVery friendly welcome. Took my dog and found the hotel to be very dog friendly. Had a lovely breakfast there also.
Stayed in February 2024
Reviewed: 10 February 2024
Andrew
United KingdomNothing
Big room/bath/bed
Stayed in February 2024
Reviewed: 10 February 2024
Andrew
United KingdomThe decor was a little dated and the tv in the bedroom wouldn’t turn on.
The early check in was a great help as I arrived super early worried about the weather. The leisure club was a nice addition although some of the machines dated and need a spray of WD40. The bathroom was great with a luxurious bath and powerful shower
Stayed in February 2024
Reviewed: 4 February 2024
Alan
United KingdomService was very good, but Josh, the barman/waiter was exceptional
Stayed in January 2024
Reviewed: 27 January 2024
Rachael
United KingdomGreat food in the restaurant and an onsite swimming pool and fitness centre.
Stayed in January 2024
Reviewed: 20 January 2024
Trudy
United Kingdomwelcoming, comfortable, good value for money, staff were lovely and v helpful
Stayed in January 2024
Reviewed: 19 January 2024
John
United KingdomThe rooms are spacious but a little dated.
Friendly accommodating and helpful staff.
Stayed in January 2024
Reviewed: 21 December 2023
Mark
United KingdomDoor jamb damaged security of room concerning. Walk in to the room and stumbled on the unexpected step down from the door area , not great especially in a darkened room.
Quiet room
Stayed in December 2023
Reviewed: 20 December 2023
Sian
United KingdomCould do with some modernization
Large room , friendly staff
Stayed in December 2023
Reviewed: 14 December 2023
Karen
United KingdomOther than the wait I was happy with everything,
Breakfast was good, The rooms were good, but could be upgraded. Dinner was good, but because there was a huge party the wait was too long. To their credit they waived the cost of the dessert and a round of drinks,
Stayed in December 2023
Reviewed: 12 December 2023
Pragya
United KingdomGreat value , solid old fashioned facilities
Stayed in December 2023
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