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Reviews of Oriel Hotel 3 stars

Upper Denbigh Road, St Asaph, LL17 0LW, United Kingdom

#8 of 10 hotels in St Asaph

Guests' Choice

Review score

Based on 1332 hotel reviews

7.7

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.2

  • Location

    8.3

  • Facilities

    7.9

  • Staff

    8.8

  • Value for money

    8.1

  • Free WiFi

    7.6

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Showing 1 – 25

  • Reviewed: 26 March 2024

    7.0
    No doubt I’ll stay there again purely because I get the price refunded. Not 1st choice at all.
    • Business trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 2 nights

    If breakfast is not included then what was available when I stayed was nowhere near worth the price of £15.99 for continental plus cooked breakfast. The evening meal was fine because it was convenient, but there are better places to eat. I asked if they did pancakes for breakfast but they did not and nor did they do porridge. I didn’t bother chancing my luck asking for an omelette. The pool is very small and usually used for lessons for children up until a certain time. Not worth taking your swimsuit.

    The hotel is convenient and the room was large and reasonably priced. There are large, if empty, rooms downstairs where you can sit/eat and the grounds are attractive but pretty grounds are not what I would call a priority. The food I ate during the evening was nice enough but not top quality. I had a lasagne but didn’t bother with starter or dessert. I have stayed here many times but, when there’s a crowd, we invariably eat out in the evening. Personally I really dislike the new minimalist décor with different coloured tub chairs and melamine tables on a tiled floor. It may be easy to clean but it completely lacks any welcoming atmosphere and class.

    Stayed in March 2024

  • Reviewed: 25 March 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 1 Child)
    • Stayed 1 night
    • Submitted via mobile

    The bar wasnt manned, the changing rooms for the pool was very dirty and there was a awful smell in them. The pool area and pool water was freezing. The breakfast wasnt great everything was cold. Not a great choice.

    The room/hotel was spotless where you could see but when opening the bedside drawer there was rubbish in them, lynda on reception was brilliant and seemed to be the only member off staff we seen, she was very helpful and came and got us drinks on the bar despite it not being an area she would cover.

    Stayed in March 2024

  • Reviewed: 24 March 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Food was on the cold side

    Stayed in March 2024

  • Reviewed: 20 March 2024

    7.0
    A pleasant hotel with friendly staff and service.
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Staff, cleanliness, breakfast and car park

    Stayed in March 2024

  • Reviewed: 17 March 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    One room was stunning and the other looked like it need some tlc

    The conservatory was lovely

    Stayed in March 2024

  • Reviewed: 16 March 2024

    7.0
    Me and Nathan stayed here with our son and it was ok
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Not as clean as would of expected

    The location

    Stayed in February 2024

  • Reviewed: 12 March 2024

    9.0
    Lovely escape
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    I would have been nice to have lunch at the hotel. Even pre made sandwiches or sausage rolls etc

    Lovely friendly atmosphere, great staff. Comfortable rooms and lovely pool and sauna

    Stayed in March 2024

  • Reviewed: 11 March 2024

    7.0
    Staff members were great
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Great location for our needs

    Stayed in March 2024

  • Reviewed: 8 March 2024

    8.0
    A very pleasant stay.
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights

    No real dislikes. Television remote needs replacing.

    The Oriel is a very comfortable and friendly Hotel, the room was spacious, comfy and clean with all the facilities that you would expect in the room. Some of the fixtures and fittings were slightly dated but this did not affect the comfort. Breakfast had a decent selection along with the standard cooked fayre which was cooked to order. The evening meal was also very tasty and reasonably priced, although the restaurant / Bar area lacked atmosphere. I did not have the opportunity to try the leisure facilities.

    Stayed in March 2024

  • Reviewed: 6 March 2024

    9.0
    Great customer service!
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Bed / mattress quite hard and uncomfortable

    Lovely location - good value for money including breakfast . Rooms big ! Pool leisure facilities added bonus. Excellent customer service from the gentleman providing dinner and breakfast - went above and beyond catering gluten free for coeliac guest.

    Stayed in February 2024

  • Reviewed: 21 February 2024

    8.0
    will stay here again
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    cups were not clean in the room, mould around bath / shower, decoration throughout was a little tired.

    Room was warm and comfortable, food was good overall. Staff were helpful and professional particularly on reception

    Stayed in February 2024

  • Reviewed: 16 February 2024

    7.0
    Good
    • Business trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    The breakfast was a disappointment - particularly the coffee.

    Nice staff, a spacious room and good WiFi.

    Stayed in February 2024

  • Reviewed: 12 February 2024

    9.0
    Great weekend stay
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Great location , excellent breakfast ,value for money and very pleasant staff. Pet friendly

    Stayed in February 2024

  • Reviewed: 10 February 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very friendly welcome. Took my dog and found the hotel to be very dog friendly. Had a lovely breakfast there also.

    Stayed in February 2024

  • Reviewed: 10 February 2024

    8.0
    Very nice
    • Business trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Big room/bath/bed

    Stayed in February 2024

  • Reviewed: 10 February 2024

    7.0
    A good value hotel close to St Asaph centre not far from Denbigh and Rhyl
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The decor was a little dated and the tv in the bedroom wouldn’t turn on.

    The early check in was a great help as I arrived super early worried about the weather. The leisure club was a nice addition although some of the machines dated and need a spray of WD40. The bathroom was great with a luxurious bath and powerful shower

    Stayed in February 2024

  • Reviewed: 4 February 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Service was very good, but Josh, the barman/waiter was exceptional

    Stayed in January 2024

  • Reviewed: 27 January 2024

    7.0
    Great location. Lovely food and the rooms are really spacious
    • Business trip
    • Solo traveller
    • Superior Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Great food in the restaurant and an onsite swimming pool and fitness centre.

    Stayed in January 2024

  • Reviewed: 20 January 2024

    8.0
    friendly, comfortable, affordable hotel
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    welcoming, comfortable, good value for money, staff were lovely and v helpful

    Stayed in January 2024

  • Reviewed: 19 January 2024

    7.0
    Comfortable stay with accomodating staff
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The rooms are spacious but a little dated.

    Friendly accommodating and helpful staff.

    Stayed in January 2024

  • Reviewed: 21 December 2023

    7.0
    Good
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Door jamb damaged security of room concerning. Walk in to the room and stumbled on the unexpected step down from the door area , not great especially in a darkened room.

    Quiet room

    Stayed in December 2023

  • Reviewed: 20 December 2023

    7.0
    Good
    • Leisure trip
    • People with friends
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Could do with some modernization

    Large room , friendly staff

    Stayed in December 2023

  • Reviewed: 14 December 2023

    8.0
    A Pleasant stay in an ideal location.
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 2 nights

    Other than the wait I was happy with everything,

    Breakfast was good, The rooms were good, but could be upgraded. Dinner was good, but because there was a huge party the wait was too long. To their credit they waived the cost of the dessert and a round of drinks,

    Stayed in December 2023

  • Reviewed: 12 December 2023

    8.0
    Good price and location
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Great value , solid old fashioned facilities

    Stayed in December 2023

Showing 1 – 25

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