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  5. Reviews of Park International Hotel

Reviews of Park International Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

117-129 Cromwell Road, Kensington and Chelsea, London, SW7 4DS, United Kingdom

#609 of 1,004 hotels in London

Guests' Choice

Review Score

Based on 3187 hotel reviews

7.6

Score breakdown

  • Cleanliness

    8.0

  • Comfort

    8.0

  • Location

    9.0

  • Facilities

    7.5

  • Staff

    8.3

  • Value for money

    7.4

  • Free WiFi

    8.4

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Showing 1 - 25

  • Reviewed: March 28, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Only little thing bar wasnt open on day we were there

    Nice greeting kept informed when room would be ready as we were early

    Stayed in March 2024

  • Reviewed: March 27, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Hairdryer was rubbish and one of the electric sockets did not work.

    Room and bathroom were clean. Breakfast was good.

    Stayed in March 2024

  • Reviewed: March 23, 2024

    7.0
    Clean, comfortable & adequate
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Bathroom a bit worn

    Great location, room small and a little tired but clean & comfortable

    Stayed in March 2024

  • Reviewed: March 23, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights

    location

    Stayed in February 2024

  • Reviewed: March 23, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Room was very big and clean, and location was excellent.

    Stayed in March 2024

  • Reviewed: March 21, 2024

    8.0
    Good hotel well located in London.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    Three of our 4 pillows were too high, firm and bouncy for me! Luckily there was one that I could comfortably use. We stayed over from Sunday to Tuesday, and on the Monday our room hadn't been cleaned nor the bed made etc by mid-afternoon when we returned, footsore, from hours around Oxford Street; on asking Reception we were assured that it would be done 'soon', which it was, and very well, with consumables replaced. It was explained that Housekeeping needed to prioritise changeovers over continuing bookings, which made sense.

    The location close to Gloucester Road underground station, the 74 bus route (which we used to get to Marble Arch), local restaurants and supermarkets and the Natural History and V&A Museums was very good. I had asked for a quiet room and it was pretty quiet, with no traffic noise at all, being at the back of the hotel overlooking houses and gardens without significant roads. Either other guests were quiet or not adjacent to our room, or the sound-proofing was very good. The television was excellent. We found the room sometimes a bit hot although the air conditioning unit (which we turned off at night) was set to 17 degrees, but we could open the sash window enough to make it comfortable. The room was small but adequate, with appropriate amounts of tea and coffee (including decaf) and UHT milk cartons, and the bathroom fine, with enough small bottles of shower gel and soap etc. I was able to use the (empty) mini-fridge to cool a bottle of water to take out with us or to drink at night. All the staff we encountered throughout our stay were lovely and friendly and we enjoyed the wide choice of food and coffee (or tea) available at breakfast.

    Stayed in March 2024

  • Reviewed: March 20, 2024

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 1 night

    The friendliness and helpful of the staff and in particular, the concierge who assisted me with a problem.

    Stayed in February 2024

  • Reviewed: March 18, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    No drinking water in the room

    Location GF bread on request

    Stayed in February 2024

  • Reviewed: March 18, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Dirty floor.

    Location

    Stayed in March 2024

  • Reviewed: March 17, 2024

    8.0
    Very good hotel in South Kensington
    • Business trip
    • Couple
    • Double Room
    • Stayed 2 nights

    The breakfast was okay but not superb

    The location was great, and the clerks were extremely friendly and helpful

    Stayed in March 2024

  • Reviewed: March 16, 2024

    9.0
    Comfortable, value for money, excellent location
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights

    The bed in our room could do with a new mattress as we spent the night trying not to roll into the middle.

    Comfortable room, quiet and clean Great location, near to tube and museums, within walking distance of the West End Breakfast excellent value for money and good choices.

    Stayed in March 2024

  • Reviewed: March 12, 2024

    8.0
    Very good overall but should make family rooms available or at least inter connecting rooms to accommodate families.
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    We had 2 rooms a double and a triple but we could not be put close to each other so we were at opposite ends of the hotel so my husband had to stay in one room and I stayed in the other so there was a parent in both rooms. Also when going from triple to double on one occasion I did not go via foyer and ended up having to go through an area that was right next to the triple room but being renovated I think but very old and mouldy old musty carpets etc.

    Very good buffet breakfast. Very helpful and friendly staff.

    Stayed in February 2024

  • Reviewed: March 9, 2024

    7.0
    Good location but room looking very tired. Water only tepid, shower door broken as was sink plug.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Looking tired. Water only Luke warm.

    Location

    Stayed in March 2024

  • Reviewed: March 9, 2024

    7.0
    Pleasant stay
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Broken toilet tiles and some flooring in the room feels like they have sunken down

    Good location, close to station and supermarket

    Stayed in March 2024

  • Reviewed: March 9, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Great location, we have stayed here several times when in town to watch a show as it's easily accessible by the tube, close to grocery shops and also the RAH. Rooms are pretty standard and have all your basic amenities and beds are comfortable.

    Stayed in February 2024

  • Reviewed: March 8, 2024

    8.0
    Comfy room, especially the bathroom!
    • Business trip
    • Solo traveler
    • Single Room
    • Stayed 2 nights
    • Submitted from a mobile device

    What I loved most was the bathroom: it was properly isolated, so I didn't freeze after my shower like in so many other London hotels. Another rare treasure was that unlike so many other London hotels, in this one there was plenty of surfaces to put my toiletries bags/clothes I want to put on after my shower.

    Stayed in December 2023

  • Reviewed: March 8, 2024

    8.0
    Great location, not far from the V&A and other museums. A short 20 minute walk to Harrods.
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 2 nights
    • Submitted from a mobile device

    N/A

    The staff, very friendly

    Stayed in March 2024

  • Reviewed: March 7, 2024

    7.0
    reasonable price given location
    • Business trip
    • Solo traveler
    • Single Room
    • Stayed 1 night

    Convenient.

    Stayed in March 2024

  • Reviewed: March 6, 2024

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The power went out for 12 hours and we had no communication about what was going on or when it would be fixed

    Stayed in March 2024

  • Reviewed: March 4, 2024

    9.0
    Excellent location, friendly staff. Cleaning was done daily. Poor breakfast
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The breakfast

    The location

    Stayed in February 2024

  • Reviewed: March 3, 2024

    9.0
    Value for money. Located next to tube station. Friendly staff.
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Fresh lick of paint possibly. Unfortunately restaurant wasn’t available when we visited.

    Excellent breakfast. Good choice. Value for money.

    Stayed in February 2024

  • Reviewed: March 3, 2024

    9.0
    Cozy and pleasant
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Quiet

    Cozy

    Stayed in February 2024

  • Reviewed: February 29, 2024

    7.0
    Clean room but small, excellent location, friendly and helpful staff.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 7 nights

    The size of the room was rather small.

    Excellent location very close to a tube station.

    Stayed in February 2024

  • Reviewed: February 27, 2024

    8.0
    Really enjoyed our stay at Park International
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    It would have been nice if restaurant was open for dinner so had a choice to stay in hotel or go out.

    Excellent location and nice hotel room, comfy beds and tea/coffee facilities.

    Stayed in February 2024

Showing 1 - 25

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