14 Hermitage Place, Edinburgh, EH6 8AF, United Kingdom
#162 of 166 hotels in Edinburgh
Guests' ChoiceBased on 1720 hotel reviews
6.2Cleanliness
6.8
Comfort
6.8
Location
7.7
Facilities
6.3
Staff
6.8
Value for money
6.8
Free WiFi
6.5
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End of dialog contentReviewed: 15 April 2024
Amy
Australiathe shower filled with water whilst you were using it
Stayed in April 2024
Reviewed: 3 April 2024
Susan
United KingdomBed was uncomfortable. No Wi-Fi in room 10. There was coffee in the kettle which took a while to wash out. No visible staff. I did briefly happen to see the manager in reception but was a chance encounter I think. I prefer the personal touch on check in and seeing staff .
We didn’t have breakfast. Didn’t realise it was an option? Room with a view was nice, top floor with views across the park. Close proximity to tram stop.
Stayed in April 2024
Reviewed: 18 March 2024
Islam
United KingdomThe luggage hold area is not secure. Anyone can come and take luggage. There should be a token system and one staff member should control this. We arrived early and we wanted to leave our luggage but we felt it was unsafe. Secondly, our next door people knocked on the door at 9pm very strongly not once but twice. That's very rude.
It was clean and tidy. I like the bed. The room is fully equipped.
Stayed in March 2024
Reviewed: 18 March 2024
Deneeta
Sri LankaNo microwave Staff didnt respond to request
Calm close to city
Stayed in February 2024
Reviewed: 5 March 2024
Duncan
United Kingdomfelt every bedspring
Very friendly and responsive staff
Stayed in March 2024
Reviewed: 2 March 2024
Graham
United Kingdomthe excessive noise coming for room next door on 2 seperate ocasions ..
bed was nice comfy .rooms were very spacious and cosy will visit again ...
Stayed in February 2024
Reviewed: 18 February 2024
Zosimo
United KingdomCarpet was filthy Cleaners doesnt clean the room during our stay they only collect the rabish. Cleaners/staff did not bed make Water kettle are filthy inside lots of rust inside
Cheap hotel for 3 adults and 3 children Spacious room Private parking
Stayed in February 2024
Reviewed: 17 February 2024
Alipasa
United KingdomHonestly, it's my first time staying in a place like this. I didn't know that guest houses were unmanned houses. But I was satisfied, everything was very nice. There were all the necessary equipment such as iron, dryer, ironing board.
Stayed in February 2024
Reviewed: 7 February 2024
Hodgson
AustraliaNot such a comfortable bed. Can feel the metal springs Thin pillows need filling out. Bathroom door does not shut! Toilet and seat and toilet moves! Bathroom sink ok but glass shelf above gives little access to the sink - try washing your face in the sink
A clean, tidy property Good shower Towels, and coffee supplies readily available.
Stayed in February 2024
Reviewed: 15 January 2024
Mahesh
United KingdomLocation: it was near to city centre and vfs centre. Parking was available to park my car
Stayed in January 2024
Reviewed: 14 January 2024
Kate
United KingdomThere's no staff present when we arrived. You have to follow instruction on how to get in the property.
The property has straight bus to the lication that we plan to visit.
Stayed in January 2024
Reviewed: 11 January 2024
Oscar
ChileThe cleaning
the neighborhood
Stayed in December 2023
Reviewed: 8 January 2024
Desvy
Indonesiano elevator, no microwave
heater was working well, room was clean but a bit dark, and sometimes you can hear noise from outside
Stayed in January 2024
Reviewed: 5 January 2024
Caroline
United KingdomKey safe check-in is fine, except we were in an annexe with an external door for which we had no key. A passing housekeeper happened to notice us and let us in, but we still had to negotiate via WhatsApp with some remote (but very helpful) staff to get access to that other key. The room was clean enough, but the "kitchenette" is actually a fridge, microwave and toaster. No plates, cutlery or work surfaces, and nowhere to wash up. Even when housekeeping came in after our first night, she emptied our bin but did not replace dirty cups and glasses. The drawers had not been checked before our arrival so we had an unpleasant something to greet us when we opened them. We logged in to the WiFi but were too far from the hub to actually use it. Similarly the TV did not connect with the remote so was a bit useless. Not a big deal for us bit a bit annoying. The hotel is not responsible for our neighbours but the walls were so thin that when they got up and started watching TV and generally having a great time at 6am they might as well have been in the room with us.
Essentially, you get what you pay for. It was a roof over our heads at a price that allows people like us, who couldn't otherwise afford to stay in Edinburgh, to stay for two whole nights.
Stayed in January 2024
Reviewed: 5 January 2024
Sheree
United KingdomWas told I had to request a cot for my baby the day before our stay as they have limited cots and they didn’t know if one would be available.. this wasn’t ideal, however one was available and they did have one ready in the room upon arrival. We were only provide with a quarter of a roll of toilet paper and there was no one to ask for a top up. We had to move a bed to get to a plug socket and it was apparent that the room does not get cleaned under and beside the beds..
Great location, easy check in and out with clear instructions. Kettle and tea and coffee in the rooms.
Stayed in January 2024
Reviewed: 4 January 2024
Sorr
United KingdomSecure car parking at the back
Stayed in December 2023
Reviewed: 4 January 2024
Nkenchor
United KingdomThe smell when you go into the hotel. The smell wasn’t encouraging. There were kids pounding the floor from the top room all night and in the morning
The staff were very nice, attentive engaging. Nice parking space at the rear. Great location, very close to getting a tram and bus. Getting into the property was seamless following the instructions
Stayed in January 2024
Reviewed: 27 December 2023
Yevheniia
United KingdomGood price. Very close to different shops and cafes, bus stop just crossing the road.
Stayed in December 2023
Reviewed: 19 December 2023
Anirban
United KingdomA personal touch.
This is a property which works on a self help with no personnel to man in real time. But it runs smoothly. Except the WiFi wasn't working on my second day of stay with no one to address that.
Stayed in December 2023
Reviewed: 19 December 2023
James
United KingdomNo lift
Location
Stayed in December 2023
Reviewed: 15 December 2023
Tanmay
IndiaFind it hard to check in and check out, also for car owners its not very ideal come at the of hotel and park it.
Room was quite spacious
Stayed in December 2023
Reviewed: 4 December 2023
Elke
AustriaCheck in didn work. Had to phone to get it sorted...!
Room was good and bed comfy. Everything worked( tv, shower, heating etc.) Had good price It was clean
Stayed in November 2023
Reviewed: 2 December 2023
Abubakri
United KingdomThe extension of the place I stayed had no privacy, noise and chats from other rooms could easily be heard from one's locked room. The cleaning staff were noisy and doors were banged. Knocking the door to ask if service was needed was as if the door was going to be knocked down .
Easy accessibility from the main road, well known location by taxi, very beautiful garden view.
Stayed in November 2023
Reviewed: 26 November 2023
Liu
United Kingdomit would be better if the owner can show guests the location of each room through picture
before check in you must read the instrction carefully, our room located in another property, which tooks us few munites to find out. the hotel is about 30-munites walk from railway station.
Stayed in November 2023
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