The twin beds had very soft mattresses which dipped down a lot and ended by giving me a sore back. The facilities are not modern and the shower curtain meant water over the floor.

Location was excellent. Buses close by, very quiet and very friendly staff.

Stayed in April 2024

Friendly pleasant atmosphere. Very welcoming old style hotel with lots of character. Great shower and comfortable bedroom. The roaring fire in reception was a lovely sight on a wild and windy day.

Stayed in April 2024

Very old and the room I got was nothing like on the website

Central location and friendly staff

Stayed in March 2024

I would have preferred an extra blanket as the heating goes off at a certain time for the rest of the night and only would come back on at 6am. The out of season weekday fee is overly expensive considering that it comes with only basic facilities. One still has to pay an extra £16 for breakfast which I feel is way over priced.

The hotel is very central, easy to find and close to all amenities as within walking distance from the castle, train station, good restaurants, shopping mall and much more. The en-suite room was lovely, bright and spotless and bed very comfortable. The foyer is warm and cosy with a fire going and has a nice sitting area.

Stayed in April 2024

Very high toilet and very low sink

Location, cleanliness

Stayed in April 2024

Leaving

Lovely hotel, great location and excellent decor. Friendly staff.

Stayed in April 2024

Glasses and cups were a bit dusty when going to make some tea.

Lovely room, very modern.

Stayed in April 2024

Location excellent for the theatre and the station. We could leave our luggage after checking out which was a real bonus.

Stayed in April 2024

Very dated furnishings.

Strong hot water pressure

Stayed in April 2024

Clean and comfortable. Staff friendly.

Stayed in April 2024

I didn't mind, but I would like to warn anyone with mobility issues. It wasn't communicated when I booked, but upon check in I learned I had to go up a few flights of stairs, go to the end of a hall, then down another few flights of stairs to reach my room.

I booked this hotel for one night. I popped over from Glasgow to see a show at the Playhouse. The location was extremely convenient for my purposes.

Stayed in February 2024

There was nothing I could think of.

The location, the decor, the lovely warm fire in the entrance lounge, the breakfasts and the friendliness of the staff.

Stayed in March 2024

N/a

Delicious breakfast. Spacious room. Ideal location to walk from station.

Stayed in March 2024

Bedroom view was a scruffy looking building , in the great scheme of things a minor issue

Central location , spacious , comfortable room, very good breakfast, staff friendly.

Stayed in March 2024

Mattress could possibly turned as I seemed to have the feeling of rolling from the middle out but it was still comfortable it was possibly because people sit on the side of the bed

Breakfast was excellent great choice

Stayed in March 2024

Nil

Location, view, comfort and best of all, the wonderful staff

Stayed in March 2024

Excellent location, friendly staff.

Stayed in March 2024

Clean and comfortable room. The shower was very powerful. Breakfast had a big choice and was tasty and substantial. All the staff we interacted with were friendly. Very central but also a quiet location, on a quiet lane.

Stayed in March 2024

The hotel was spotless, good breakfast, the shower was good, hot & powerful, plenty of hot water. Lovely shortbread in the room on arrival, location was perfect. Bed very comfy, very quiet hotel, nice fire in the lobby to enjoy a drink. So easy for transport to the airport, bus stop about 3 mins walk away. Tea & coffee making facilities in room, I liked how the milk was in the fridge, so it was cold and not nasty tasting. Walking distance to princess street, the royal mile, fabulous stay, would definitely stay again

Stayed in March 2024

Breakfast lovely but could be warmer.

Location

Stayed in March 2024

Excellent room in excellent little hotel absolutely in the centre of Edinburgh - just a hundred metres from Waverley Station. The room used to have a restaurant but it's no longer open which is a pity. But there are excellent restaurants nearby, including next door.

Stayed in January 2024

It is missing a restaurant. Breakfast is available in the cafe but it would be nice to eat in for a night.. They do have some fantastic recommendations, though, which was really helpful.

The staff were so nice, friendly and helpful. The room was lovely and comfortable with everything that you needed. It was really spacious and not too warm.

Stayed in March 2024

Great position, good value, clean and quiet

Stayed in March 2024

The receptionist who greeted us in the early hours on the 8th march wasn't very welcoming..I know everyone has a bad day as I work with the public myself ..I own a bed and breakfast in cork..but she(sorry I don't know her name)made zero effort...was actually quiet rude...and the 2 male porters the following 2 nights didn't even acknowledge us when we went to get our keys...they actually didn't even speak to us when we spoke to them...also when we went to leave our luggage there the rude receptionist jst said put it over there under a shelf...i asked her do we get a ticket to prove we put our luggage was there and to kerp it safe...and she abruptly said no...thats it!!!other than that experience the hotel is lovely with a lovely fire inside when u come in and it's so central...I would stay there again.

Fantastic location...lovely hotel...old style but comfortable .

Stayed in March 2024