Hackney Lane, Newton Abbot, TQ12 3QH, United Kingdom
#4 of 6 hotels in Newton Abbot
Guests' ChoiceBased on 1023 hotel reviews
7.5Cleanliness
7.8
Comfort
7.9
Location
8.8
Facilities
7.7
Staff
8.5
Value for money
7.1
Free WiFi
7.1
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 22, 2024
Christopher
United KingdomNo plug sockets near the bed
Staff very friendly, clean rooms
Stayed in April 2024
Reviewed: April 21, 2024
John
United KingdomPub grub.
Good breakfast.
Stayed in April 2024
Reviewed: April 15, 2024
Colin
United KingdomMaybe a little behind with some maintenance. One of the lights in our room didn’t work. This was remedied very quickly. There was also a problem with the shower over the bath. By the time we discovered this (we only stayed one night) it was too late to do anything about it for our stay.
Lovely location. Exceptionally helpful and friendly staff. Our waitress was brilliant!
Stayed in April 2024
Reviewed: April 13, 2024
Dena
United KingdomGet rid of unhygienic shower curtain. Modernise the bathroom and get rid of bath.
Large room. Great view . Lovely breakfast.
Stayed in April 2024
Reviewed: April 9, 2024
Kerry
United KingdomI do have a concern around health and safety! The used linen is always kept in the stairwell, which smells and could be a potential fire hazard... And no sign of anyone overseeing the swimming pool but assume that's on camera? Our apartment was on ground floor and while it had disabled ramps, they actually weren't marked out from the carpet and were a trip hazard, and there was no turning space for anyone on a walker or in a chair, so a waste of time really, especially as they are really steep!! Certainly worth a look please.
Location is perfect as my parents have a timeshare there! Great it has a pool and the pub and a bar... Nice apartment as well. Have been visiting and staying for years on and off. Place needs a little work but the staff are lovely and friendly.
Stayed in April 2024
Reviewed: April 1, 2024
James
United KingdomSwimming pool was really cold. We were disappointed to have to put our own duvet covers and pillow cases on for the sofa bed.
The apartments, whilst a little dated, were perfect for our needs and contained everything we needed.
Stayed in April 2024
Reviewed: April 1, 2024
Debs
United KingdomIt's so tired needs TLC Not very clean Pillows were not good
Staff were lovely Breakfast was good View was fab Towels lovely fluffy and clean
Stayed in April 2024
Reviewed: April 1, 2024
Cherie
United KingdomThe location was perfect for what we wanted. Clean and comfortable.
Stayed in March 2024
Reviewed: April 1, 2024
Richard
United KingdomSecond room smelt musty and was disappointing after the previous stay
First room was better than second. Second was disappointing.
Stayed in March 2024
Reviewed: March 3, 2024
Carol
United KingdomVery friendly and helpful staff.
Stayed in March 2024
Reviewed: February 24, 2024
Kevin
United KingdomPerfect location, have family in same village and use the pub for family meals when visiting, unfortunately this visit was for a funeral so was not for pleasure
Stayed in February 2024
Reviewed: February 15, 2024
John
United KingdomBreakfast Good.
Stayed in February 2024
Reviewed: February 14, 2024
Georgina
United KingdomBreakfast
Room, location
Stayed in February 2024
Reviewed: February 7, 2024
Catherine
United KingdomThat there were no EV charging facilities.
Staff were warm and friendly, sitting at breakfast taking in lovely view of estuary.
Stayed in February 2024
Reviewed: January 27, 2024
Paul
United KingdomBreakfast was a little on the small side in terms of options, but that may be because it was very out of season and not many guests were staying. The quality of the breakfast was absolutely fine though.
The location of the hotel is really nice alongside the river, and only a short walk to Newton Abbot city centre via a lovely scenic walk. The staff were friendly on arrival and throughout the stay and the leisure facilities were great for us as a small family. The pub next to the hotel (same owners) was also really nice for a carvery and the staff there were great too. There's good car parking facilities too.
Stayed in December 2023
Reviewed: January 22, 2024
Nigel
United Kingdomthe room was a little cold but it was -6 outside , carpet in front a bit thread bare around the desk
All the staff were very friendly from reception to bar staff to waiting on staff , the evening meal food quality was excellent and a cracking breakfast to start the day off plenty of free parking in summer will be nice to sit on the patio looking over the river watching the world go by
Stayed in January 2024
Reviewed: January 19, 2024
Megan
United KingdomPubes on the sheet and how cold it was
Was a really nice hotel, we stayed in the apartments. When we got the settee bed out the bed had a sheet on already and was covered in black pubes :-( changed and cleaned it. Only other issue was how cold it was In the front room even with the radiator on full constantly
Stayed in January 2024
Reviewed: January 12, 2024
Simon
United KingdomLovely location great staff and facility’s were great a nice view at breakfast aswell
Stayed in December 2023
Reviewed: January 7, 2024
Phil
United KingdomBreakfast was expensive for what it was, and the room is starting to look well worn
Location brilliant, staff excellent
Stayed in January 2024
Reviewed: January 6, 2024
Sharon
United Kingdomhad to ask for room service on the second day pool was cold. menu poor choice for evening meal nicer food at the passage Inn
room with lake view with balcony good but extra cost for this bed comfortable and quiet gym good
Stayed in January 2024
Reviewed: January 3, 2024
Nicola
United KingdomEvery thing was OK.
Location and staff very nice, lovely to have a balcony, with stunning views of the river, even in winter. Good pub next door.
Stayed in December 2023
Reviewed: January 2, 2024
Sarai
United KingdomThe pool, bed size, facilities
Stayed in January 2024
Reviewed: January 1, 2024
Iggy5
United KingdomNothing
The room size + facilities, location, swimming pool, TV channels
Stayed in December 2023
Reviewed: January 1, 2024
Peter
United KingdomBreakfast cooked to order rather than buffet style.
Stayed in December 2023
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