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  5. Reviews of Pembridge Palace Hotel

Reviews of Pembridge Palace Hotel 3 stars

55 Prince's Square, Westminster Borough, London, W2 4QB, United Kingdom

#443 of 1,008 hotels in London

Guests' Choice

Review score

Based on 3101 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.1

  • Location

    9.0

  • Facilities

    7.8

  • Staff

    9.3

  • Value for money

    7.9

  • Free WiFi

    8.6

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Showing 1 – 25

  • Reviewed: 23 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The area, the view

    Stayed in April 2024

  • Reviewed: 22 April 2024

    8.0
    Great location, room was OK, the staff were lovely
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights

    For a deluxe room it was very small. The smart TV struggle for signal most of the time.

    Great location, room had a lovely big bed, a view, a nice bath and a fridge.

    Stayed in April 2024

  • Reviewed: 22 April 2024

    8.0
    Great stay
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Twin room was pretty small and quite warm at night even with window open and cool April weather.

    Great location lovely restaurants nearby and near to tube

    Stayed in April 2024

  • Reviewed: 22 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Very small room even if it was delux

    Stayed in April 2024

  • Reviewed: 21 April 2024

    9.0
    Superb
    • Business trip
    • Couple
    • Deluxe Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Nothing we didn't like.

    Staff was really nice and everything was clean.

    Stayed in April 2024

  • Reviewed: 21 April 2024

    7.0
    Good
    • Leisure trip
    • People with friends
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Rooms were clean but very small, family room not suitable for children.

    Friendly very helpful staff, nice breakfast and plenty of choice, great location. Clean, common areas nicely decorated.

    Stayed in April 2024

  • Reviewed: 19 April 2024

    8.0
    Very convenient for travel with helpful staff and very good breakfast. It is a very safe and accessible place for a solo
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 6 nights
    • Submitted via mobile

    Nothing it was very good. The single bed was very narrow.

    Staff were always very helpful and it’s in an excellent location with very easy access to underground’s and High St facilities.It’s also a very quiet place to stay.

    Stayed in April 2024

  • Reviewed: 17 April 2024

    9.0
    Pleasant
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    Emergency lights keep ON the whole night. Although this is certainly important for security, it impairs quality of sleep.

    Good localisation, comfortable bedroom, nice breakfast.

    Stayed in April 2024

  • Reviewed: 17 April 2024

    8.0
    An excellent hotel in all respects.
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing.

    Elegant hotel in a quiet and attractive London square. Warm and friendly welcome from the staff. Beautifully appointed entrance and lounge area, with door to lovely garden. The bedroom was well appointed, and the bed was very comfortable. The breakfast room is also an elegant area, and the breakfast itself was very good. Altogether, the Pembridge Palace hotel can be recommended without reservation.

    Stayed in April 2024

  • Reviewed: 17 April 2024

    7.0
    Very comfortable
    • Leisure trip
    • People with friends
    • Duplex Room
    • Stayed 1 night
    • Submitted via mobile

    All good

    Great location

    Stayed in April 2024

  • Reviewed: 16 April 2024

    9.0
    Very nice hotel, fresh and clean, great breakfast
    • Business trip
    • Solo traveller
    • Single Room with Private External Bathroom
    • Stayed 1 night
    • Submitted via mobile

    All very comfortable and many parts freshly decorated. Breakfast was excellent for a smaller hotel. Great friendly attitude from the staff.

    Stayed in April 2024

  • Reviewed: 14 April 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 6 nights
    • Submitted via mobile

    The room was a bit small.

    Staff were polite and friendly

    Stayed in April 2024

  • Reviewed: 13 April 2024

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    Immaculate and beautifully presented. Wonderful staff that made me feel welcome and safe.

    Stayed in April 2024

  • Reviewed: 7 April 2024

    8.0
    Good value for money in London
    • Leisure trip
    • Group
    • Deluxe Double Room
    • Stayed 2 nights

    I was staying in a Duplex (technically for 3 people), which had three beds but was quite crumpled, with a small wardrobe, and very little space in the bathroom. I used the upper floor for my stuff, but it would be pretty hard to use it at full capacity, I think. The beds were a bit hard to my taste, but I love my beds as soft as possible, so I imagine it would suit most people. The building is old, so the stairs were quite steep, and you could hear some noise through the walls.

    I think this place is a good value-for-money deal. It's nicely located on a quiet street within walking distance from an underground station, a lively area with tons of restaurants and small shops, and Kensington Gardens. It's a great location to explore Notting Hill =) Rooms were clean and had tee, coffee, water, and snacks included, which is a nice touch. The bathroom has a tab

    Stayed in March 2024

  • Reviewed: 5 April 2024

    8.0
    Good
    • Leisure trip
    • Family with young children
    • Duplex Room
    • Stayed 4 nights
    • Submitted via mobile

    Location is good, nearby restaurant and shops.Subway just a minute walk.Reception staff nice and accommodating, easy check in and check out.

    Stayed in April 2024

  • Reviewed: 4 April 2024

    7.0
    Good
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 5 nights
    • Submitted via mobile

    Room was very small.

    Friendly staff, good location close to Kensington Gardens.. Was ok for a few days.

    Stayed in March 2024

  • Reviewed: 3 April 2024

    8.0
    Overall is a as fine for us
    • Leisure trip
    • Family with young children
    • Quadruple Room (Lower Ground Floor)
    • Stayed 3 nights
    • Submitted via mobile

    Small space for family and beds were uncomfortable

    Affordable and close to everything!

    Stayed in March 2024

  • Reviewed: 3 April 2024

    9.0
    Good choice for a short stay in London
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 2 nights

    single room might be too small for longer stay

    ideal location and position very close to Metro and Hyde Park

    Stayed in March 2024

  • Reviewed: 3 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Just the rooms are little tiny and wordrobe very small.

    Great location, receptionist and breakfast very pleasant.

    Stayed in April 2024

  • Reviewed: 3 April 2024

    7.0
    it was good.
    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night

    the rooms are very small so if you look for a place to stay for many days, maybe it's not right for you

    the location was really great, in a very beautiful neighbord. the staff was lovely and there many were thing to do close to the hotel.

    Stayed in April 2024

  • Reviewed: 2 April 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 5 nights
    • Submitted via mobile

    it’s an older building so the floors were uneven and creaky and the facilities showed some age, but nothing too bad

    comfortable beds, good location (close to Kensington gardens, 10 min walk from two underground stations), very friendly staff

    Stayed in April 2024

  • Reviewed: 1 April 2024

    7.0
    Good location, nice staff
    • Leisure trip
    • People with friends
    • Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    The floors are uneven at the 4th floor, which means there is a significant gap under the doors, therefore you can hear every passing person and the privacy is let’s say questionable..

    The location is amazing, feels safe, close to shops, metro and anything needed. Breakfast is good, fair selection, nothing too fancy but fair. The staff is very nice and helpful. The hotel has a nice backyard terrace.

    Stayed in March 2024

  • Reviewed: 30 March 2024

    7.0
    Decent, fair price for the location
    • Leisure trip
    • Family with young children
    • Family Duplex
    • Stayed 1 night
    • Submitted via mobile

    Old room, the water system made a very strange noise every time you flushed, took a shower etc. it’s not exactly something you can make up for with free tea and coffee.

    Staff nice and friendly especially the cleaners were very polite ,comfy beds

    Stayed in March 2024

  • Reviewed: 30 March 2024

    7.0
    Very pleasant
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    Very small room and very hot

    Great location. Friendly and helpful staff

    Stayed in March 2024

Showing 1 – 25

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